UKG Pro Reviews in June 2026: User Ratings, Pros & Cons

"Simplified and easy to use"

What do you like best about UKG Pro? The system isn't complex or intimidating. It's ideal for companies with less than 1000 employees. What do you dislike about UKG Pro? UKG can be somewhat slow to release trending/automated technology compared to competitors. Recommendations to others considering UKG Pro: Come in knowing what your organization will need in the system. Many solutions or needed configurations can be addressed early on to ensure you're getting what you need from the UKG ...

"Robust system with a multitude of customization"

What do you like best about UKG Pro? The configurability of the system is what makes it a solid platform. What do you dislike about UKG Pro? It is difficult to figure out best practices on your own and I feel that UKG leaves you to learn on your own. Recommendations to others considering UKG Pro: Support is hard to accomplish goals. I would focus on using a third party consultant. What problems is UKG Pro solving and how is that benefiting you? Our initiative this year is to go paperless ...

"UltiPro Review"

What do you like best about UKG Pro? Complete system for Benefits, Payroll, Compensation, Performance Management, Onboarding, Recruiting and LMS What do you dislike about UKG Pro? Support. To slow to respond with answers. Recommendations to others considering UKG Pro: Great system. Easy to administer and easy to configure. What problems is UKG Pro solving and how is that benefiting you? UltiOro has let our department be a strategic partner with the organization.

"Connections Conference Review"

What do you like best about UKG Pro? The system is relatively intuitive, allows for the ability to determine different levels of security for our diverse business and needs and is integrated with other UKG related platforms we utilize. What do you dislike about UKG Pro? When an issue arises, the resolution is very dependent upon the individuals assigned. UKG has some great talent and some that are in need of development. Our experience is more positive when the right people are assigned to ...

"Reliable System"

What do you like best about UKG Pro? The reliability and we have never had any downtime. What do you dislike about UKG Pro? UKG is starting to feel like they are in transition with Ultimate and Kronos coming together. Recommendations to others considering UKG Pro: The timekeeping is very good along with the payroll and benefit administration. What problems is UKG Pro solving and how is that benefiting you? We are solving Benefit Administration issues. The benefit we have realized is a ...

"All in one tool"

What do you like best about UKG Pro? I appreciate that my HR profiles of my employees, their time-off (PTOs), and Payroll are all in the same tool. it also syncs with greenhouse 9our recruitment tool) which facilitates our onboarding processes and syncs with okta which helps with our offboarding processes What do you dislike about UKG Pro? There is A LOT to learn and we have to do the learning ourselves. which is hard to do when you are a small company, I need to hire more resources to keep ...

"UltiPro / UKG - A Timekeeping Platform"

What do you like best about UKG Pro? For an associate, the user experience is pretty intuitive and user-friendly. What do you dislike about UKG Pro? The platform seems to offer many other features besides just timekeeping, but it's kind of unclear what those are. Not sure if that's due to how my organization has set up the app or because of a lack of clarity in UKG's value proposition. What problems is UKG Pro solving and how is that benefiting you? The issue of timekeeping primarily. Our ...

"UKG Pro for Payroll"

What do you like best about UKG Pro? Customer service is amicable. Understand the customer needs. What do you dislike about UKG Pro? More suited for USA customers. need to do more functions for Canadian customers What problems is UKG Pro solving and how is that benefiting you? Payroll Administration

"UKG Pro Looks Good, but Not a Do-it-All Platform"

What do you like best about UKG Pro? UKG Pro has a helpful function called 'Model My Pay' that enables employees to explore different scenarios with dependents, withholdings, and contributions. ADP has a more comprehensive platform with all What do you dislike about UKG Pro? Often, an employee must link out to other platforms to check on Paid Time Off (PTO) hours or to view upcoming company holidays. Thus, multiple passwords and tabs are necessary to arrange a vacation, not a one-stop ...

"Ulti pro"

What do you like best about UKG Pro? I love being able to access it from my phone. I use the app to check my paycheck and view information on my employees. What do you dislike about UKG Pro? I cannot make any changes from the app. It appears to review only. I would like to be able to make employee changes within the app Recommendations to others considering UKG Pro: Increase usability of app What problems is UKG Pro solving and how is that benefiting you? I am able to keep track of all of ...