UKG Pro Reviews in May 2025: User Ratings, Pros & Cons

"While I was at Cole Taylor we converted to this ETS. I was envolved in building our specifics"

What do you like best about UKG Pro? I liked that we were able to actually build in our specific needs for the product. Also once it was built and in use the applicant tracking was easy as well as report writing. What do you dislike about UKG Pro? Sometimes customer service was not good. On hold time and call back time frames were long. Recommendations to others considering UKG Pro: Do the research in regards to builiding the software to your company specifics. What problems is UKG Pro ...

"ULtipro Core & Payroll System"

What do you like best about UKG Pro? As an Ultimate Software client since 2005, Georgia Farm Bureau is most excited about the following top 3 product offerings: #1 Employee Self-Service - Employees can change or update personal\demographic info, direct deposit, and tax withhold. #2 Reporting - The Cognos\Business Intelligence portal allows certain reports to be auto-generated simply by initiating the scheduling and delivery option functions. #3 System Flexibility & Accessibility - Large ...

"Vice President Human Resources"

What do you like best about UKG Pro? Many key things...how comprehensive the system is, the ease for users, customer support, continued enhancements to the system to meet needs of the market! What do you dislike about UKG Pro? That we haven't had enough time to implement more modules! What problems is UKG Pro solving and how is that benefiting you? Able to solve business problems at a micro and macro level due to the reporting functionality and analytics. this has provided much needed ...

"HR / Payroll Review"

What do you like best about UKG Pro? - Quick links to training tools - User friendly - Ability to capture world-wide employee information - BI capabilities What do you dislike about UKG Pro? The only thing I don't like is, that not all modules are connected What problems is UKG Pro solving and how is that benefiting you? - Reporting - Overall paper reduction - Ability to track historical employee data

"Initialling challenging but getting better every day."

What do you like best about UKG Pro? Employee and manager self service. Continual updates to make the software better. Easy access from anywhere. Platform configuration. What do you dislike about UKG Pro? GL set-up is too labor intensive.. Onboarding is not ready yet. Everything seems to be a job change even if it really isn't (changing supervisors/some UDF changes, etc). Recommendations to others considering UKG Pro: Be patient! Set up takes more time than you think and it can take time to ...

"Excellent HRIS Product!"

What do you like best about UKG Pro? Ease of use; integration of Payroll and HR Data; Standard and BI reporting functionality. Great documentation on functionality. What do you dislike about UKG Pro? I wish our organization used all aspects of the software, i.e. compensation; recruiting module; for one system of reference. But, it works regardless. What problems is UKG Pro solving and how is that benefiting you? Our organization was able to integrate all of the Payroll and HR data when ...

"Payroll Review"

What do you like best about UKG Pro? The most productive thing about UltiPro is the fact that it is an integrated system. It allows you to house all necessary components for a productive Time Keeping/Payroll/HR/Benefits and GL solution in one place. What do you dislike about UKG Pro? The only real complaint that I have is the process for getting your "issues" taken care of. That has improved drastically with the addition of the "on-line" help if your a currently processing a payroll. But ...

"Payroll, tax payments & tax filings "

What do you like best about UKG Pro? Ease of use. Once you build the import templates, successfull payroll processing results achieved without a great amount of effort. Seamless integration of processed payroll results into Ultimate Payment Services results in timely tax payments with minimal effort from payroll staff. What do you dislike about UKG Pro? Processing prior period adjusments is cumbersome and time consuming. What problems is UKG Pro solving and how is that benefiting ...

"Great Partnership"

What do you like best about UKG Pro? Scottsdale Healthcare has affiliated with John C. Lincoln (JCL) and an important part of that affiliation was the conversion of JCL’s payroll and HR data into the Ultipro system. At conversion, JCL decided to initially keep their time and attendance and GL reporting systems. That difference necessitated special programming and GL design. Throughout this conversion, everyone at Ultipro has been extremely helpful and has, and continues to, assist us with ...

"I am a huge fan of UltiPro!"

What do you like best about UKG Pro? I love the enire product. I think that Ultimate has developed an amazing HCM software and it improves with each release! What do you dislike about UKG Pro? My inability to mass load data ( I am mid-market not Enterprise). Sometimes I need things loaded quickly and understanably it can take my AM 3-5 days to get it loaded. If I had the ability I could have it loaded in less than an hour. Recommendations to others considering UKG Pro: Take your time to ...