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8.5

SpotScore

UKG Pro - HR Software

UKG Pro Reviews in September 2026: User Ratings, Pros & Cons

Streamline and revolutionize your HR management.

4.24

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UKG Pro offers custom pricing plan

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UKG Pro Reviews & Ratings

4.24

Very Good

Based on 1275 ratings & 1430 reviews

Are you using UKG Pro?

Rating Distribution

Excellent

(793)

Very Good

(456)

Good

(121)

Poor

(40)

Terrible

(20)

Spotsaas Editor’s POV

UKG Pro has cemented itself as a robust and comprehensive solution in the HR technology space, offering a wide array of features that streamline critical workforce management tasks. Its user-friendly interface and impressive reporting capabilities are some of its standout features, with customers praising the intuitive design and ability to generate real-time ...Read more

UKG Pro pros and cons

  • Real-time reporting saves time and gives both employees and administrators access to current data.

  • Navigation and design support users with varied technical backgrounds.

  • Covers HR, payroll, recruiting, onboarding, and document management in a single platform.

  • Customer support is available and assists with training and ticket resolution.

  • Advanced features like Business Intelligence reporting are complex and not accessible to non-technical users without training.

  • Time tracking and scheduling features can feel overly complex or hard to configure.

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Showing 1361-1370 out of 1430

AU

Anonymous User

03/24/15

5 out of 5

"Ultipro Experience long time customer"

What do you like best about UKG Pro? A complete all in one package of Human Resource applications. Easy to get data in and out, totally configurable What do you dislike about UKG Pro? The flexability with Cognos. We were on premise and had more functionality. Customs team support Recommendations to others considering UKG Pro: Make sure you have a seasoned person working with you on implementation, made a world of difference What problems is UKG Pro solving and how is that benefiting ...

Read more

KG

Kelsey G

03/24/15

3 out of 5

"USG Review"

What do you like best about UKG Pro? The user interface. It is ease and for users to get to their paychecks and view their history. It also provides great information for manager, etc. I like being able to configure workflows. What do you dislike about UKG Pro? The lack of customization without high cost and long wait time when you request those customs. Some times the support isn't great either. You spend half your time providing to the techs you didn't do anything wrong instead of the ...

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KN

Keith N

03/24/15

5 out of 5

"Ultimate Review KN"

What do you like best about UKG Pro? Simplicity. The location of data and the flow of information is very user friendly and makes sense to the non-technical user What do you dislike about UKG Pro? Some limited functionality globally and need to have access to summary page for all employees and not just for the single user. Recommendations to others considering UKG Pro: Allow future users to compare products hands-on against others What problems is UKG Pro solving and how is that benefiting ...

Read more

KG

Kelsey G

03/24/15

3 out of 5

"USG Review"

What do you like best about UKG Pro? The user interface. It is ease and for users to get to their paychecks and view their history. It also provides great information for manager, etc. I like being able to configure workflows. What do you dislike about UKG Pro? The lack of customization without high cost and long wait time when you request those customs. Some times the support isn't great either. You spend half your time providing to the techs you didn't do anything wrong instead of the ...

Read more

NM

Nicole M

03/24/15

3.5 out of 5

"Easy interface, user friendly platform. "

What do you like best about UKG Pro? Front office view, profile and end user access What do you dislike about UKG Pro? reporting needs work to allow searching for fields. support could be more knowledgeable. What problems is UKG Pro solving and how is that benefiting you? Global information sharing, recruitment, data management, payroll.

AU

Anonymous User

03/24/15

3.5 out of 5

"My UltiPro Experience"

What do you like best about UKG Pro? The system is very user friendly and intuitive. Quick Tips are great! What do you dislike about UKG Pro? nothing at this point. We are still implementing. What problems is UKG Pro solving and how is that benefiting you? We are now developing recruiting strategies and the recruitment module will likely be a huge benefit.

JH

Jim H

03/24/15

3.5 out of 5

"Sr Project Manager"

What do you like best about UKG Pro? Cloud-based system with upgrade capabilities What do you dislike about UKG Pro? No choice on when upgrades are received. Recommendations to others considering UKG Pro: Take a test dirive What problems is UKG Pro solving and how is that benefiting you? Onboarding

AU

Anonymous User

03/13/15

4 out of 5

"Project Manager of Support Systems"

What do you like best about UKG Pro? I love the integration piece and the reporting capabilities What do you dislike about UKG Pro? I dislike the fact that certain applications are not so streamline or configurable like core Recommendations to others considering UKG Pro: Get a strong consultant that can help you out leverage the product and align it to orgizational structure. Most of the problems with implementing the software is getting the talent in house to appreciate and acept the ...

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TN

Tom N

03/13/15

3 out of 5

"UltiPro Review, Company under 1000 employees"

What do you like best about UKG Pro? UltiPro does a good job at the core functions. Payroll and employee data management are great. I especially like the business intelligence tool (cognos), provides an easy to use customizable reporting tool. What do you dislike about UKG Pro? I've had issues with connectivity from one module to another; Time Management, Performance Management and Salary Planning. Due to limited capabilities we've never been able to utilize the salary planning function. ...

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TN

Tom N

03/13/15

3 out of 5

"UltiPro Review, Company under 1000 employees"

What do you like best about UKG Pro? UltiPro does a good job at the core functions. Payroll and employee data management are great. I especially like the business intelligence tool (cognos), provides an easy to use customizable reporting tool. What do you dislike about UKG Pro? I've had issues with connectivity from one module to another; Time Management, Performance Management and Salary Planning. Due to limited capabilities we've never been able to utilize the salary planning function. ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].