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8.5

Spot Score

UKG Pro - HR Software

UKG Pro Reviews in May 2025: User Ratings, Pros & Cons

Streamline and revolutionize your HR management.

4.2

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UKG Pro offers custom pricing plan

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UKG Pro Reviews & Ratings

4.2

Very Good

Based on 3216 ratings & 1430 reviews

Rating Distribution

Excellent

(793)

Very Good

(456)

Good

(121)

Poor

(40)

Terible

(20)

Expert's Review

UKG Pro has cemented itself as a robust and comprehensive solution in the HR technology space, offering a wide array of features that streamline critical workforce management tasks. Its user-friendly interface and impressive reporting capabilities are some of its standout features, with customers praising the intuitive design and ability to generate real-time ...Read more

UKG Pro pros and cons

  • Real-time reporting capabilities save time and provide transparency for employees and administrators.

  • Easy navigation and intuitive design make it user-friendly for individuals with varied technical expertise.

  • Comprehensive features for HR, payroll, recruiting, onboarding, and document management streamline workflows.

  • Strong customer support availability, often responsive and helpful in training and ticket resolution.

  • Steep learning curve for advanced features like reporting and Business Intelligence, confusing for non-technical users.

  • Time tracking and scheduling functionalities can feel overly complex or cumbersome.

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Showing 1361-1370 out of 1430

JH

Jim H

03/24/15

3.5 out of 5

"Sr Project Manager"

What do you like best about UKG Pro? Cloud-based system with upgrade capabilities What do you dislike about UKG Pro? No choice on when upgrades are received. Recommendations to others considering UKG Pro: Take a test dirive What problems is UKG Pro solving and how is that benefiting you? Onboarding

AU

Anonymous User

03/24/15

3.5 out of 5

"My UltiPro Experience"

What do you like best about UKG Pro? The system is very user friendly and intuitive. Quick Tips are great! What do you dislike about UKG Pro? nothing at this point. We are still implementing. What problems is UKG Pro solving and how is that benefiting you? We are now developing recruiting strategies and the recruitment module will likely be a huge benefit.

AK

April K

03/24/15

4.5 out of 5

"Very user friendly"

What do you like best about UKG Pro? One stop shop for all things payroll, benefits and HR What do you dislike about UKG Pro? The implementation process was lengthy. What problems is UKG Pro solving and how is that benefiting you? the reporting features have enhanced my ability to track trends

GG

Gregory G

03/24/15

4.5 out of 5

"Best Human Capital Managment Product "

What do you like best about UKG Pro? The easy of the navigation within the product compared to others in the market. It is a very well thoughtout product. What do you dislike about UKG Pro? the navigation of recruitment and onboarding. these 2 proucts DO NOT have the same easy of use as the others and feel like totally different products. I know you are working on revamping these products, hopefully this will be better. What problems is UKG Pro solving and how is that benefiting ...

Read more

KG

Kelsey G

03/24/15

3 out of 5

"USG Review"

What do you like best about UKG Pro? The user interface. It is ease and for users to get to their paychecks and view their history. It also provides great information for manager, etc. I like being able to configure workflows. What do you dislike about UKG Pro? The lack of customization without high cost and long wait time when you request those customs. Some times the support isn't great either. You spend half your time providing to the techs you didn't do anything wrong instead of the ...

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AU

Anonymous User

03/24/15

5 out of 5

"Ulti rating"

What do you like best about UKG Pro? ease of use - customer service - BI reporting What do you dislike about UKG Pro? having to open cases for everything - would much prefer to be able to contact NSR by phone or email. Although I do understand the concept. Recommendations to others considering UKG Pro: make sure to ask lots of questions - get as much training as possible in the Learning Center -- join the special groups What problems is UKG Pro solving and how is that benefiting ...

Read more

MK

Marie K

03/24/15

4.5 out of 5

"Highlights and areas for improvement"

What do you like best about UKG Pro? I like that it is web-based and all on one platform. What do you dislike about UKG Pro? We have really struggled with the performance management module. Specifically, managers have continual issues with being able to save reviews and seeing all of the functionality for the review. There are major issues with web browsers and this module, and there is no rhyme or reason to it. One hour they can see the "save" button in chrome, but the next hour they ...

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TN

Tom N

03/13/15

3 out of 5

"UltiPro Review, Company under 1000 employees"

What do you like best about UKG Pro? UltiPro does a good job at the core functions. Payroll and employee data management are great. I especially like the business intelligence tool (cognos), provides an easy to use customizable reporting tool. What do you dislike about UKG Pro? I've had issues with connectivity from one module to another; Time Management, Performance Management and Salary Planning. Due to limited capabilities we've never been able to utilize the salary planning function. ...

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AP

Amanda P

03/13/15

4.5 out of 5

"UltiPro"

What do you like best about UKG Pro? I really like the ability to createreports that are made for our business. I get alot of request from different departments that all need different things. What do you dislike about UKG Pro? UltiPro isnt as user friendly on the payroll side. It still has alot of manaully processes, like retropay. What problems is UKG Pro solving and how is that benefiting you? The ability to creat Ad Hoc reports.

TN

Tom N

03/13/15

3 out of 5

"UltiPro Review, Company under 1000 employees"

What do you like best about UKG Pro? UltiPro does a good job at the core functions. Payroll and employee data management are great. I especially like the business intelligence tool (cognos), provides an easy to use customizable reporting tool. What do you dislike about UKG Pro? I've had issues with connectivity from one module to another; Time Management, Performance Management and Salary Planning. Due to limited capabilities we've never been able to utilize the salary planning function. ...

Read more