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8.5

Spot Score

UKG Pro - HR Software

UKG Pro Reviews in May 2025: User Ratings, Pros & Cons

Streamline and revolutionize your HR management.

4.2

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UKG Pro offers custom pricing plan

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UKG Pro Reviews & Ratings

4.2

Very Good

Based on 3216 ratings & 1430 reviews

Rating Distribution

Excellent

(793)

Very Good

(456)

Good

(121)

Poor

(40)

Terible

(20)

Expert's Review

UKG Pro has cemented itself as a robust and comprehensive solution in the HR technology space, offering a wide array of features that streamline critical workforce management tasks. Its user-friendly interface and impressive reporting capabilities are some of its standout features, with customers praising the intuitive design and ability to generate real-time ...Read more

UKG Pro pros and cons

  • Real-time reporting capabilities save time and provide transparency for employees and administrators.

  • Easy navigation and intuitive design make it user-friendly for individuals with varied technical expertise.

  • Comprehensive features for HR, payroll, recruiting, onboarding, and document management streamline workflows.

  • Strong customer support availability, often responsive and helpful in training and ticket resolution.

  • Steep learning curve for advanced features like reporting and Business Intelligence, confusing for non-technical users.

  • Time tracking and scheduling functionalities can feel overly complex or cumbersome.

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Showing 1351-1360 out of 1430

WV

Washington V

03/24/15

4.5 out of 5

"Finance department "

What do you like best about UKG Pro? THE EASE IF PRODUCING REPORTS AND IT HAS SAVED TIME WHEN PRODUCING A PAYROLL ENTRY INTO THE ACCOUNTING SYSTEM What do you dislike about UKG Pro? THE WAY THE SOFTWARE UPDATES ON EMPLOYEE RECORDS AND THE ABILITY NOT TO TRACK CHANGES Recommendations to others considering UKG Pro: THE SYSTEM US IN ALL A GREAT SYSTEM BUT AS AN ACCOUNTANT IT COULD USE SOME FINANCIAL CLARIFICATIONS What problems is UKG Pro solving and how is that benefiting you? NO MORE MANUAL ...

Read more

AU

Anonymous User

03/24/15

5 out of 5

"Ultipro Experience long time customer"

What do you like best about UKG Pro? A complete all in one package of Human Resource applications. Easy to get data in and out, totally configurable What do you dislike about UKG Pro? The flexability with Cognos. We were on premise and had more functionality. Customs team support Recommendations to others considering UKG Pro: Make sure you have a seasoned person working with you on implementation, made a world of difference What problems is UKG Pro solving and how is that benefiting ...

Read more

TR

Tammy R N

03/24/15

5 out of 5

"My transition and first year with UltiPro"

What do you like best about UKG Pro? The ease of the product itself is great. What do you dislike about UKG Pro? I haven't found anything yet that I dislike Recommendations to others considering UKG Pro: Do it! If you have concerns, call me and I'll be happy to go over our transition and the benefits of this product. What problems is UKG Pro solving and how is that benefiting you? Reporting and time management. Helping managers understand the report capabilities and running those on their own.

AW

Amanda W

03/24/15

5 out of 5

"Partners in Service"

What do you like best about UKG Pro? User friendly and adaptable to your needs. UltiPro gives you the ability to simplify your HR and Payroll needs. What do you dislike about UKG Pro? UltiPro is extremely date sensitive. Some of our companies set up does not mess with UltiPro's date set ups. Recommendations to others considering UKG Pro: Watch the demos! You will be amazed at the features that they offer. What problems is UKG Pro solving and how is that benefiting you? OPEN ENROLLMENT!!!! ...

Read more

KN

Keith N

03/24/15

5 out of 5

"Ultimate Review KN"

What do you like best about UKG Pro? Simplicity. The location of data and the flow of information is very user friendly and makes sense to the non-technical user What do you dislike about UKG Pro? Some limited functionality globally and need to have access to summary page for all employees and not just for the single user. Recommendations to others considering UKG Pro: Allow future users to compare products hands-on against others What problems is UKG Pro solving and how is that benefiting ...

Read more

AU

Anonymous User

03/24/15

5 out of 5

"Ulti rating"

What do you like best about UKG Pro? ease of use - customer service - BI reporting What do you dislike about UKG Pro? having to open cases for everything - would much prefer to be able to contact NSR by phone or email. Although I do understand the concept. Recommendations to others considering UKG Pro: make sure to ask lots of questions - get as much training as possible in the Learning Center -- join the special groups What problems is UKG Pro solving and how is that benefiting ...

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JC

Jodi C

03/24/15

4 out of 5

"Efficient, effective and super convenient. I can use the service anywhere. "

What do you like best about UKG Pro? The platforms including compensation, personal reviews, and core HR. What do you dislike about UKG Pro? I feel customer service is still a bit confusing. Technical Support lacks customer service approach. Recommendations to others considering UKG Pro: Improved customer service in Tech Support. Better communication and support from customer support group....get to know your clients. What problems is UKG Pro solving and how is that benefiting ...

Read more

KG

Kelsey G

03/24/15

3 out of 5

"USG Review"

What do you like best about UKG Pro? The user interface. It is ease and for users to get to their paychecks and view their history. It also provides great information for manager, etc. I like being able to configure workflows. What do you dislike about UKG Pro? The lack of customization without high cost and long wait time when you request those customs. Some times the support isn't great either. You spend half your time providing to the techs you didn't do anything wrong instead of the ...

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KH

Kristen H

03/24/15

4 out of 5

"UltiPro Review"

What do you like best about UKG Pro? UltiPro has completely streamlined our recruitment process. I like that it has the ability to perform everything in one system (performance management, core HR, payroll, etc). I also appreciate the fast response to issues from the UltiPro customer service team. What do you dislike about UKG Pro? When there are new module releases, new customers get to experience them before existing customers. For example, the new compensation module was not available to ...

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AU

Anonymous User

03/24/15

4 out of 5

"Great software with ongoing training"

What do you like best about UKG Pro? Ongoing training opportunities are great for new users in the organization. What do you dislike about UKG Pro? Not a lot of customization without paying for it. Recommendations to others considering UKG Pro: Take advantage of the training What problems is UKG Pro solving and how is that benefiting you? We've been able to utilize business intelligence to help with onboarding via burst reports and to quantify data.