UKG Pro Reviews in May 2025: User Ratings, Pros & Cons

"Simple From the Users Perspective"

What do you like best about UKG Pro? The software is easy to navigate through and edit, being able to update your own payroll information is incredibly useful. Great reporting tools as well. As a user my paycheck and PTO calender are very accessible and user friendly. What do you dislike about UKG Pro? I have yet to generate a complaint or find an issue with any part of this software. Recommendations to others considering UKG Pro: Easy cloud based software, as a user it fulfills all of my ...

"I used it for work"

What do you like best about UKG Pro? It works fairly well for its purpose to users. What do you dislike about UKG Pro? It can be hard to navigate some features of the product. I have had trouble accessing why some information changed. What problems is UKG Pro solving and how is that benefiting you? Working with payroll information & and 401k plan.

"review 101"

What do you like best about UKG Pro? UltiPro is pretty simple to move through. not too many thing you can break. What do you dislike about UKG Pro? tax support, never gets back to you when stated you will receive your qtr. reports on this day, you will be sending out emails asking where the reports are. transfer from one account expert to another is not handled very well. you are told this is going to happen in our case at a qtr. close and the new account person never even called to ...

"Great Product! "

What do you like best about UKG Pro? I like the record keeping, onboarding and ease of use. What do you dislike about UKG Pro? Recruiting! It's very basic and hard for the user to use, but I know awesome changes are coming and I am looking very forward to it. Recommendations to others considering UKG Pro: It really is a great HRIS and they are always working to improve their product for the end user. What problems is UKG Pro solving and how is that benefiting you? For me the onboarding ...

"UltiPro Review 2015"

What do you like best about UKG Pro? Easy of use and layout of screens. I can logically find and direct others to find anything that they have access to and when they login again later they are able to follow the logic and navigate for themselves. What do you dislike about UKG Pro? The system can do SOOO much that I feel like I'll never understand it all and be able to fully utilize it! Recommendations to others considering UKG Pro: Demo the product, run the cost analysis and talk to other ...

"Ultipro makes work easier!"

What do you like best about UKG Pro? I like that both HR and our employees have access to the site anytime, anywhere. The ability for our employees to utilize the self service features not only makes for more efficient work days, but happier employees. What do you dislike about UKG Pro? Though we are assigned a named representative, etc., I feel that it can be difficult to get ahold of someone unless it is a critical payroll issue or a high severity support ticket. The ability to call in ...

"My transition and first year with UltiPro"

What do you like best about UKG Pro? The ease of the product itself is great. What do you dislike about UKG Pro? I haven't found anything yet that I dislike Recommendations to others considering UKG Pro: Do it! If you have concerns, call me and I'll be happy to go over our transition and the benefits of this product. What problems is UKG Pro solving and how is that benefiting you? Reporting and time management. Helping managers understand the report capabilities and running those on their own.

"Ultimate Review KN"

What do you like best about UKG Pro? Simplicity. The location of data and the flow of information is very user friendly and makes sense to the non-technical user What do you dislike about UKG Pro? Some limited functionality globally and need to have access to summary page for all employees and not just for the single user. Recommendations to others considering UKG Pro: Allow future users to compare products hands-on against others What problems is UKG Pro solving and how is that benefiting ...

"Finance department "

What do you like best about UKG Pro? THE EASE IF PRODUCING REPORTS AND IT HAS SAVED TIME WHEN PRODUCING A PAYROLL ENTRY INTO THE ACCOUNTING SYSTEM What do you dislike about UKG Pro? THE WAY THE SOFTWARE UPDATES ON EMPLOYEE RECORDS AND THE ABILITY NOT TO TRACK CHANGES Recommendations to others considering UKG Pro: THE SYSTEM US IN ALL A GREAT SYSTEM BUT AS AN ACCOUNTANT IT COULD USE SOME FINANCIAL CLARIFICATIONS What problems is UKG Pro solving and how is that benefiting you? NO MORE MANUAL ...

"I am the director of comp and ben for an oil field services company with 2300 US employees"

What do you like best about UKG Pro? I like that the system is not as expensive as Oracle or SAP. I like that Ultimate is always updating and enhancing the tools. What do you dislike about UKG Pro? The benefits module is clunky. The reporting tool - it is not intuitive where to find the fields you want to include in your report. What problems is UKG Pro solving and how is that benefiting you? Online enrollment and Life Events has eliminated paper for us. Rolled out Performance Review this ...