UKG Pro Reviews in September 2026: User Ratings, Pros & Cons

"Working with UltiPro!"

What do you like best about UKG Pro? As the Payroll System Manager, I work best with HR/Payroll Core. But, UltiPro functionality makes everyone in our organization more effective and efficient. The BI reporting is one of the best components that UltiPro has. What do you dislike about UKG Pro? One of my dislikes is the browser access for different components. BI reporting needs to be in compatibility view settings, but work with Workflow set up, you have to have this turned off or work out ...

"Ultipro Core, Time, Salary, Performance,Recruiting, Onboarding, Succession Management Review"

What do you like best about UKG Pro? We implemented Ultipro in 2007 - I was the implementation manager. We chose Ultipro because of the ease of use for administrators, managers and employees - we especially liked the self service feature for managers and employees. It is very easy to use, easy to navigate and has many help tips, videos and quick tips on almost every page. Here we are eight years later and our executive team is still pleased with the ease of use and the reporting ...

"I am on UltiPro everyday!"

What do you like best about UKG Pro? It is simple and it works. I switched from one company using UltiPro to another using UltiPro and I was able to jump right in. The system looks the same wherever I go and it made the transition that much easier. What do you dislike about UKG Pro? Opportunities to do customs are limited. It would be great to give users more options to customize certain pages. What problems is UKG Pro solving and how is that benefiting you? Reporting has been made easy. We ...

"User for 3 months"

What do you like best about UKG Pro? The support team is helpful and responsive. Many things are included in the packaged system. What do you dislike about UKG Pro? Requires technical support due to the increasing government regulations for compliance and reporting. Difficult to be the administrator and a user. Recommendations to others considering UKG Pro: You must commit to technical support of the system. What problems is UKG Pro solving and how is that benefiting you? I am a new user, ...

"UltiPro - Great Product, Great Company"

What do you like best about UKG Pro? They are constantly updating their product in terms of functionality and usability and they keep current with industry requirements. Company is great to work with and they have a tremendous amount of resources available to assist when questions arise. Their team is a pleasure to work with. What do you dislike about UKG Pro? I cannot think of anything that I dislike with the product. Recommendations to others considering UKG Pro: Absolutely fantastic ...

"Powerful HR tool"

What do you like best about UKG Pro? Flexibility and ease if use. We went live in April and are still finding new uses for the product. Customer service is great -- very helpful and friendly. What do you dislike about UKG Pro? Implementation was a concern but once we voiced our issues they were addressed quickly and completely. What problems is UKG Pro solving and how is that benefiting you? We now have ability to report to senior management on a variety of HR issues.

"One Stop Solution!"

What do you like best about UKG Pro? UltiPro allows us to have 1 single log-in to manage our Payroll, Benefits, Training, Performance Management, & Recruitment! We can easily manage numerous HR functions from 1 system. This is an amazing time saver! Managers and Employees have access which helps to automate many processes and eliminate paperwork. I would highly recommend! What do you dislike about UKG Pro? My only dislike is the time needed to set up new companies. In a multi-company ...

"Overall Product"

What do you like best about UKG Pro? Everything on an employee is in one location. Also, employees and managers having more access than ever before to answer some of their question about PDO, benefits and pay without contacting HR or Payroll. What do you dislike about UKG Pro? There is still a lot of manual processes I would like to see automated such as when an employee leaves benefits eligibility, we have to manually key in coverage and deduction stop dates, When they return to benefits ...

"Best hire to retire solution"

What do you like best about UKG Pro? All in one online solution for total people management ... innovative software Integrated offerings - from hire to retire Single sign on Very Intuitive All in one online solution for total people management ... innovative software What do you dislike about UKG Pro? We would like to see broader Canadian offerings Recommendations to others considering UKG Pro: Highly recommend - it is worth the investment for a very positive return What problems is UKG Pro ...

"Could defintely improve"

What do you like best about UKG Pro? Business Intelligence. I enjoy building reports and I think it is Ultipro's best feature. What do you dislike about UKG Pro? Difficulty of moving around and finding things. Managers always complain about having "too many clicks" Should be more user friendly to those who don't work in Ultipro every day. What problems is UKG Pro solving and how is that benefiting you? None.