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8.5

Spot Score

UKG Pro - HR Software

UKG Pro Reviews in May 2025: User Ratings, Pros & Cons

Streamline and revolutionize your HR management.

4.2

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UKG Pro Reviews & Ratings

4.2

Very Good

Based on 3216 ratings & 1430 reviews

Rating Distribution

Excellent

(793)

Very Good

(456)

Good

(121)

Poor

(40)

Terible

(20)

Expert's Review

UKG Pro has cemented itself as a robust and comprehensive solution in the HR technology space, offering a wide array of features that streamline critical workforce management tasks. Its user-friendly interface and impressive reporting capabilities are some of its standout features, with customers praising the intuitive design and ability to generate real-time ...Read more

UKG Pro pros and cons

  • Real-time reporting capabilities save time and provide transparency for employees and administrators.

  • Easy navigation and intuitive design make it user-friendly for individuals with varied technical expertise.

  • Comprehensive features for HR, payroll, recruiting, onboarding, and document management streamline workflows.

  • Strong customer support availability, often responsive and helpful in training and ticket resolution.

  • Steep learning curve for advanced features like reporting and Business Intelligence, confusing for non-technical users.

  • Time tracking and scheduling functionalities can feel overly complex or cumbersome.

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Showing 1291-1300 out of 1430

AU

Anonymous User

12/31/15

4 out of 5

"UltiPro Perks"

What do you like best about UKG Pro? UltiPro makes it easy to view your current pay statements and benefits. I like that you are able to see when you have used your vacation/sick time and how many hours you have left. I like being able to view my W2 online and be able to print them out during the busy tax season. What do you dislike about UKG Pro? I am not able to request time off through the online site. I wish I was able to see my individual daily/weekly punches to assure that I am being ...

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AU

Anonymous User

12/29/15

4.5 out of 5

"Good Experience"

What do you like best about UKG Pro? It is easy to navigate and clear information. I have never had an issue finding what I was looking for. I like the multiple tabs that make it clear depending on what you are looking for. If I ever had a question, there are contact information that I can reach out to for answers. What do you dislike about UKG Pro? I have yet to find a flaw yet in regards to the program. The program has always worked to my liking and makes it easier. Recommendations to ...

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T'

T 'N' T Payroll Plus T

11/10/15

5 out of 5

"It has our nightmare into a dream for payroll and HR processes."

What do you like best about UKG Pro? Almost eliminated manual processes. Everything in one place systems and connected together. User friendly. What do you dislike about UKG Pro? It does't handle prevailing wage reporting like I would like it to. More parts can be automated to employees from their Organization levels. Recommendations to others considering UKG Pro: It is one of the better systems out there and continuing to improve it. Abundance of training. What problems is UKG Pro solving ...

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AU

Anonymous User

10/19/15

5 out of 5

"we ue ultipro for our hourly &winery workflorce"

What do you like best about UKG Pro? attentive, easy to use. my co-worker is prime administrator but i know the support, the ease of the tool, responsiveness has alway been spot on. What do you dislike about UKG Pro? again, my co-worker is prime adminstator but i can honestly tell you the ease of the tool; i haven't heard of any dislikes!! Recommendations to others considering UKG Pro: n/a What problems is UKG Pro solving and how is that benefiting you? payroll & hr related data

KF

Kendra F

10/19/15

5 out of 5

"reviewe"

What do you like best about UKG Pro? one stop shop and users can go to one program for solutions What do you dislike about UKG Pro? waiting on product upgrades for several years now and waiting on resources for certain tasks What problems is UKG Pro solving and how is that benefiting you? recruiting

AU

Anonymous User

10/19/15

5 out of 5

"Excellent product offerings and customer services"

What do you like best about UKG Pro? Innovative suite of products, strong core system, and excellent customer service at all levels, up through sr. management What do you dislike about UKG Pro? Cannot think of anything that I do not disklike at this time Recommendations to others considering UKG Pro: Great products and customer service reps can really help with options available to meet needs What problems is UKG Pro solving and how is that benefiting you? Integrated HR.Payroll system with ...

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AU

Anonymous User

10/18/15

4 out of 5

"demoing it now"

What do you like best about UKG Pro? ease of use. we are still doing a demo so i cant provide additional detail. What do you dislike about UKG Pro? again still checking this product out, so n/a What problems is UKG Pro solving and how is that benefiting you? current system requires manual processes

AU

Anonymous User

10/18/15

3.5 out of 5

"essential for hr needs"

What do you like best about UKG Pro? comprhensiveness and ease of use when it comes to performance management What do you dislike about UKG Pro? more integrations in to conventional ATS systems What problems is UKG Pro solving and how is that benefiting you? overall HR software solution and candidate experience

AU

Anonymous User

10/09/15

4.5 out of 5

"Ultimate enabled our organization to replace the manual paper driven processes with automated....."

What do you like best about UKG Pro? Ultimate enabled our organization to replace the manual paper driven processes with automated electronic processes, listing only a few as Employee Self Service, Manager Self Service, electronic workflows and approvals, advanced features of BI (alerts, trend graphical dashboards). Ultimate, Thanks for listening to client's Ideas and including them in your roadmap! What do you dislike about UKG Pro? Lack of BI integration between Recruiting/Onboarding and ...

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JS

Jim S

10/09/15

3.5 out of 5

"Ultipro Review"

What do you like best about UKG Pro? Employees are very helpful and willing to answer questions. Very powerful and flexible system What do you dislike about UKG Pro? Ticketing system for tech support. Although, I just found out today there is also a phone system to get immediate help so I will use that in the future. Recommendations to others considering UKG Pro: Very powerful. Need someone dedicated to Ultipro to take full advantage of the everything offered What problems is UKG Pro ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].