spotsaas-logo
Get Listed

8.5

Spot Score

UKG Pro - HR Software

UKG Pro Reviews in May 2025: User Ratings, Pros & Cons

Streamline and revolutionize your HR management.

4.2

Add to compare

UKG Pro offers custom pricing plan

Request a Quote

UKG Pro Reviews & Ratings

4.2

Very Good

Based on 3216 ratings & 1430 reviews

Rating Distribution

Excellent

(793)

Very Good

(456)

Good

(121)

Poor

(40)

Terible

(20)

Expert's Review

UKG Pro has cemented itself as a robust and comprehensive solution in the HR technology space, offering a wide array of features that streamline critical workforce management tasks. Its user-friendly interface and impressive reporting capabilities are some of its standout features, with customers praising the intuitive design and ability to generate real-time ...Read more

UKG Pro pros and cons

  • Real-time reporting capabilities save time and provide transparency for employees and administrators.

  • Easy navigation and intuitive design make it user-friendly for individuals with varied technical expertise.

  • Comprehensive features for HR, payroll, recruiting, onboarding, and document management streamline workflows.

  • Strong customer support availability, often responsive and helpful in training and ticket resolution.

  • Steep learning curve for advanced features like reporting and Business Intelligence, confusing for non-technical users.

  • Time tracking and scheduling functionalities can feel overly complex or cumbersome.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 1281-1290 out of 1430

AU

Anonymous User

03/07/16

5 out of 5

"Oh the things you can do with UltiPro!"

What do you like best about UKG Pro? The amount of information that you can put in and get out of UltiPro! This is our first HRIS system and it is amazing. What do you dislike about UKG Pro? Non-reportable fields and the inability to change other fields. Recommendations to others considering UKG Pro: It is intense, the setup is not for sissies but the results are worth the extra work that is required to reap the rewards. What problems is UKG Pro solving and how is that benefiting you? We ...

Read more

AU

Anonymous User

03/07/16

4 out of 5

"benefit administration"

What do you like best about UKG Pro? benefit administration, HRIS, self service & reporting What do you dislike about UKG Pro? onboarding & perrformance management doesn't comply with our needs What problems is UKG Pro solving and how is that benefiting you? no comments at this time

AU

Anonymous User

03/07/16

3 out of 5

"HRIS & Compensation Analyst"

What do you like best about UKG Pro? One stop shop. Have one password to everything! What do you dislike about UKG Pro? Customer service team are not always responsive. The first person to answer a question, might not be an SME, hence you go through a couple of people before you actually get help Recommendations to others considering UKG Pro: Make sure you have your history implemented at the same time with the core data. Trying to it later is a nightmare!! What problems is UKG Pro solving ...

Read more

AU

Anonymous User

03/07/16

3 out of 5

"Overall I've had a good experience with Ultipro"

What do you like best about UKG Pro? Business Intelligence, Predictive Analytics What do you dislike about UKG Pro? I think the recruitment module should be upgraded What problems is UKG Pro solving and how is that benefiting you? Our business is in desperate need of analytics and through BI, I've been able to provide such much needed data.

CT

Cheryl T

03/07/16

1 out of 5

"Provides basic payroll functions, not a true benefits system."

What do you like best about UKG Pro? The look and feel of the site is nice. What do you dislike about UKG Pro? Not a true date effective system for benefit purposes. Recommendations to others considering UKG Pro: Need for an independent implementation team -- if coming from paper this would be great. But if you are migrating from an automated system, a complete gap analysis must be done to avoid unnecessary surprises. What problems is UKG Pro solving and how is that benefiting you? We were ...

Read more

AU

Anonymous User

03/07/16

4 out of 5

"Ultipro"

What do you like best about UKG Pro? Ease of use for our inputting ..................................................................................................... What do you dislike about UKG Pro? Implementation.................................................................................................. What problems is UKG Pro solving and how is that benefiting you? Transfers, Rehires, Global

AU

Anonymous User

03/07/16

3.5 out of 5

"Human Resources Business Partner"

What do you like best about UKG Pro? The front end of the system is simple. Easy to understand. What do you dislike about UKG Pro? Creating reports in the system is difficult. Recommendations to others considering UKG Pro: N/A What problems is UKG Pro solving and how is that benefiting you? Currently working on -retention -engagement

TL

Tara L

03/07/16

4.5 out of 5

"UPit"

What do you like best about UKG Pro? The system is user friendly and easy to maneuver in it What do you dislike about UKG Pro? UTM is very complicated, and the service reps are not timely with responses. What problems is UKG Pro solving and how is that benefiting you? Takes less time to retrieve info. Info is centralized

AU

Anonymous User

03/07/16

4 out of 5

"good"

What do you like best about UKG Pro? easy way around the system. It's friendly and practical What do you dislike about UKG Pro? I dislike the lock of customer service. Every time you have an issue you need to log a ticket and get just get the same rep on the phone. What problems is UKG Pro solving and how is that benefiting you? none

RP

Ryan P

03/07/16

3.5 out of 5

"Good product with room for growth"

What do you like best about UKG Pro? The Onboarding program is wonderful, but the recruiting needs work What do you dislike about UKG Pro? little to no customization, the use of mondo server instead of SQL for Recruiting What problems is UKG Pro solving and how is that benefiting you? Streamlining recruiting and on-boarding. It can be a simple paperless process. Cuts paperwork time in half.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].