UKG Pro Reviews in September 2026: User Ratings, Pros & Cons

"Continuous Improvement "

What do you like best about UKG Pro? Payroll processing, self service open enrollment and benefit administration has been greatly improved. What do you dislike about UKG Pro? Tax services. Seems that the tax services should be a little more informed on all tax regulations and not depend on the company representative to know where to go or who to go to for the answers. Recommendations to others considering UKG Pro: Make sure that the implementation is going the way it is intended and to ...

"I love Ultipro!"

What do you like best about UKG Pro? ease of use, approachability from a novice standpoint. Simple features, one screen candidate view What do you dislike about UKG Pro? Taking way too long on the Recruitment module release!!!!!!!!e Can no longer use back arrow on Recruiting module. Doesn't look "high tech" to applicants. Recommendations to others considering UKG Pro: Set it up the right way the first time! What problems is UKG Pro solving and how is that benefiting you? easy to get hiring ...

"My experience"

What do you like best about UKG Pro? Ease of online use. It makes it very easy to login from anywhere and do my work. What do you dislike about UKG Pro? Not all functions available on web. Still have to do Tax Reconciliation in back office What problems is UKG Pro solving and how is that benefiting you? ACA reporting and self service

"Educational"

What do you like best about UKG Pro? Core is a very robust HR system, user friendly, even for those not tech-savvy What do you dislike about UKG Pro? UTM challenges, some reporting capabilities Recommendations to others considering UKG Pro: I would strongly recommend spending time with an Ultipro partner (consultant) to review current practices an policies. The consultant should be familiar with Ultipro capabilities and how the new clients practices would most effectively be handled in the ...

"Excellent products and service"

What do you like best about UKG Pro? Pay calculation is the best. The product is easy to maneuver. What do you dislike about UKG Pro? We are still concerned about the price we have to pay for customizations. What problems is UKG Pro solving and how is that benefiting you? Paying >400 employees biweekly. Annual Benefits Enrollment.

"Definitely has alot of capability however communication and help from Ultimate could use improvement"

What do you like best about UKG Pro? I like all the capabilities it has like online enrollment, can attach records, store personnel history, lots of reporting an upgrade from what we were using What do you dislike about UKG Pro? when you need something extra it seems to always come with a cost. When changes are made to the system there is no communication until something is broken. Recommendations to others considering UKG Pro: do not implement all at once What problems is UKG Pro solving ...

"UltiPro onboarding is good - Learning Management needs work"

What do you like best about UKG Pro? Onboarding functuibb us prett y good. Looking forward to implementing provisions What do you dislike about UKG Pro? 1. Unable to upload training data as a .csv file (on demand) - manual procedure takes too many clicks. 2. Need ability to set class size limit 3. Need Outlook calendar invite built in when employee is enrolled in a class. 4. Recommendations to others considering UKG Pro: Need separate LMS What problems is UKG Pro solving and how is that ...

"UltiPro"

What do you like best about UKG Pro? It's all in the same system, so there aren't multiple vendors whose systems may or may not properly connect. We streamlined our onboarding and performance management processes. It has a simple Employee experience (minus the UTM screen and W-4 changes). The user community sessions are helpful. You can see what super users can do and how people leverage their systems. Platform Configurability allows flexibility unavailable in most systems. What do you ...

"Solid tool, not productive for our company's needs"

What do you like best about UKG Pro? I like the ease of access, the user friendly nature for most tasks and the ability for me to dive right in without much training. What do you dislike about UKG Pro? 1. The fact that there is no search tool in BI Query Studio or BI Report Studio - I spend way too much time searching for the fields I need to include in reports. 2. The inaccuracy of information that can be produced when mixing historical and current fields in a report - this should not even ...

"The Full Package!!"

What do you like best about UKG Pro? The options and flexibility of the various features available to the customer to give the complete HR package. What do you dislike about UKG Pro? Some of the web limitations. BackOffice is my preference. What problems is UKG Pro solving and how is that benefiting you? The business problem I am solving is the workflow process of an employee termination approval. One of the benefits I've realized is the great reporting options of the software.