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8.5

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UKG Pro - HR Software

UKG Pro Reviews in May 2025: User Ratings, Pros & Cons

Streamline and revolutionize your HR management.

4.2

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UKG Pro offers custom pricing plan

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UKG Pro Reviews & Ratings

4.2

Very Good

Based on 3216 ratings & 1430 reviews

Rating Distribution

Excellent

(793)

Very Good

(456)

Good

(121)

Poor

(40)

Terible

(20)

Expert's Review

UKG Pro has cemented itself as a robust and comprehensive solution in the HR technology space, offering a wide array of features that streamline critical workforce management tasks. Its user-friendly interface and impressive reporting capabilities are some of its standout features, with customers praising the intuitive design and ability to generate real-time ...Read more

UKG Pro pros and cons

  • Real-time reporting capabilities save time and provide transparency for employees and administrators.

  • Easy navigation and intuitive design make it user-friendly for individuals with varied technical expertise.

  • Comprehensive features for HR, payroll, recruiting, onboarding, and document management streamline workflows.

  • Strong customer support availability, often responsive and helpful in training and ticket resolution.

  • Steep learning curve for advanced features like reporting and Business Intelligence, confusing for non-technical users.

  • Time tracking and scheduling functionalities can feel overly complex or cumbersome.

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Showing 1241-1250 out of 1430

AU

Anonymous User

03/08/16

4 out of 5

"A Newbie "

What do you like best about UKG Pro? I like the ease of adding documents to employee records from the recruiting component What do you dislike about UKG Pro? I wish you could allow employees to view documents by category. What problems is UKG Pro solving and how is that benefiting you? none

AU

Anonymous User

03/08/16

3.5 out of 5

"happy"

What do you like best about UKG Pro? user friendly, easy to follow with training on the sidebar to look up a quick tour What do you dislike about UKG Pro? not super sophisticated, we have alot of businesses under our account and I don't want to see all of their stuff. What problems is UKG Pro solving and how is that benefiting you? none right now

AU

Anonymous User

03/08/16

3.5 out of 5

"connections"

What do you like best about UKG Pro? time management utm system, easy to access What do you dislike about UKG Pro? not compatible with restaurant software, several reps dont seem to be knowledgeable to certain issues we currently have What problems is UKG Pro solving and how is that benefiting you? currently trying to make our payroll less manual and time effiecient

AU

Anonymous User

03/08/16

2.5 out of 5

"Definitely has alot of capability however communication and help from Ultimate could use improvement"

What do you like best about UKG Pro? I like all the capabilities it has like online enrollment, can attach records, store personnel history, lots of reporting an upgrade from what we were using What do you dislike about UKG Pro? when you need something extra it seems to always come with a cost. When changes are made to the system there is no communication until something is broken. Recommendations to others considering UKG Pro: do not implement all at once What problems is UKG Pro solving ...

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AW

Aaron W

03/08/16

4.5 out of 5

"Excellent products and service"

What do you like best about UKG Pro? Pay calculation is the best. The product is easy to maneuver. What do you dislike about UKG Pro? We are still concerned about the price we have to pay for customizations. What problems is UKG Pro solving and how is that benefiting you? Paying >400 employees biweekly. Annual Benefits Enrollment.

BC

Brian C

03/08/16

4.5 out of 5

"Good choice"

What do you like best about UKG Pro? functionality, versatility. scalable to growing company What do you dislike about UKG Pro? ease of reporting, not intuitive. redundant in some cases What problems is UKG Pro solving and how is that benefiting you? data mining

TF

Trish F

03/08/16

4 out of 5

"I love Ultipro!"

What do you like best about UKG Pro? ease of use, approachability from a novice standpoint. Simple features, one screen candidate view What do you dislike about UKG Pro? Taking way too long on the Recruitment module release!!!!!!!!e Can no longer use back arrow on Recruiting module. Doesn't look "high tech" to applicants. Recommendations to others considering UKG Pro: Set it up the right way the first time! What problems is UKG Pro solving and how is that benefiting you? easy to get hiring ...

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AU

Anonymous User

03/08/16

4 out of 5

"UltiPro is robust in features and easy to use."

What do you like best about UKG Pro? The look is contemporary and easy to use. What do you dislike about UKG Pro? Not a robust enough integration between core and third party applications (Onboarding, UTA ...) Recommendations to others considering UKG Pro: Have all resources dedicated to implementation and support. What problems is UKG Pro solving and how is that benefiting you? We are still in need of a Total Compensation Statement that is useful. Only with customizations has UltiPro ...

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GF

Gina F

03/08/16

3 out of 5

"Solid tool, not productive for our company's needs"

What do you like best about UKG Pro? I like the ease of access, the user friendly nature for most tasks and the ability for me to dive right in without much training. What do you dislike about UKG Pro? 1. The fact that there is no search tool in BI Query Studio or BI Report Studio - I spend way too much time searching for the fields I need to include in reports. 2. The inaccuracy of information that can be produced when mixing historical and current fields in a report - this should not even ...

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JB

Janytra B

03/08/16

4 out of 5

"The Ultimate Experiene"

What do you like best about UKG Pro? It's all inclusive service from talent management, to on-boarding, payroll processing and benefits enrollment. It makes an HR professional life easy. The ability to communicate to your employees through one universal place is fantastic What do you dislike about UKG Pro? At times the updates confusing. Customer service usually is great, but has been slower and confusing lately. I think this is the impact of the ACA compliance nightmare more than the ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].