8.5
Spot Score
Streamline and revolutionize your HR management.
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UKG Pro offers custom pricing plan
UKG Pro has cemented itself as a robust and comprehensive solution in the HR technology space, offering a wide array of features that streamline critical workforce management tasks. Its user-friendly interface and impressive reporting capabilities are some of its standout features, with customers praising the intuitive design and ability to generate real-time ...Read more
Real-time reporting capabilities save time and provide transparency for employees and administrators.
Easy navigation and intuitive design make it user-friendly for individuals with varied technical expertise.
Comprehensive features for HR, payroll, recruiting, onboarding, and document management streamline workflows.
Strong customer support availability, often responsive and helpful in training and ticket resolution.
Steep learning curve for advanced features like reporting and Business Intelligence, confusing for non-technical users.
Time tracking and scheduling functionalities can feel overly complex or cumbersome.
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Showing 1231-1240 out of 1430
CH
Charel H
03/09/16
"Payroll Manager"
What do you like best about UKG Pro? The system functionality. Ease of use. Adaptability What do you dislike about UKG Pro? Customer service process Case management Repeat issues due to not getting the right person/division involved the first time Recommendations to others considering UKG Pro: Be heavily involved in config of rules/system. Know what you want in advance. What problems is UKG Pro solving and how is that benefiting you? Ability to report. Audit processes created. Report writing.
AU
Anonymous User
03/08/16
"BSP Implementation Manager"
What do you like best about UKG Pro? The ease of use in the back office programming and customization on the individual level. Configurable fields. What do you dislike about UKG Pro? Support at times can be lacking when submission of a ticket. As a user of the product for over 14 years the support reps seem inexperienced and having to educate them on the product, troubleshooting steps already taken (that were documented in tickets) to only have the initial support rep agree with my ...
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AU
Anonymous User
03/08/16
"Ultipro Product Review"
What do you like best about UKG Pro? The reporting feature. Very easy to use. Love the ability to set up alerts and burst reports as well. What do you dislike about UKG Pro? Support could use some help. Take a little long inorder for support to get back to us on open tickets. Recommendations to others considering UKG Pro: Evaluate your needs and if Ultipro is selected make sure implementation is done correctly. What problems is UKG Pro solving and how is that benefiting you? Sharing ...
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GF
Gina F
03/08/16
"Solid tool, not productive for our company's needs"
What do you like best about UKG Pro? I like the ease of access, the user friendly nature for most tasks and the ability for me to dive right in without much training. What do you dislike about UKG Pro? 1. The fact that there is no search tool in BI Query Studio or BI Report Studio - I spend way too much time searching for the fields I need to include in reports. 2. The inaccuracy of information that can be produced when mixing historical and current fields in a report - this should not even ...
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AU
Anonymous User
03/08/16
"Definitely has alot of capability however communication and help from Ultimate could use improvement"
What do you like best about UKG Pro? I like all the capabilities it has like online enrollment, can attach records, store personnel history, lots of reporting an upgrade from what we were using What do you dislike about UKG Pro? when you need something extra it seems to always come with a cost. When changes are made to the system there is no communication until something is broken. Recommendations to others considering UKG Pro: do not implement all at once What problems is UKG Pro solving ...
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AU
Anonymous User
03/08/16
"Excellent Software...easy to use and amazing support"
What do you like best about UKG Pro? Saas application that is easy to use and configurable as well as customizable What do you dislike about UKG Pro? I have no current complaints as everything is working the way it should Recommendations to others considering UKG Pro: Definitely What problems is UKG Pro solving and how is that benefiting you? None at this time
TF
Trish F
03/08/16
"I love Ultipro!"
What do you like best about UKG Pro? ease of use, approachability from a novice standpoint. Simple features, one screen candidate view What do you dislike about UKG Pro? Taking way too long on the Recruitment module release!!!!!!!!e Can no longer use back arrow on Recruiting module. Doesn't look "high tech" to applicants. Recommendations to others considering UKG Pro: Set it up the right way the first time! What problems is UKG Pro solving and how is that benefiting you? easy to get hiring ...
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AU
Anonymous User
03/08/16
"Continuous Improvement "
What do you like best about UKG Pro? Payroll processing, self service open enrollment and benefit administration has been greatly improved. What do you dislike about UKG Pro? Tax services. Seems that the tax services should be a little more informed on all tax regulations and not depend on the company representative to know where to go or who to go to for the answers. Recommendations to others considering UKG Pro: Make sure that the implementation is going the way it is intended and to ...
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AU
Anonymous User
03/08/16
"Continuous Improvement "
What do you like best about UKG Pro? Payroll processing, self service open enrollment and benefit administration has been greatly improved. What do you dislike about UKG Pro? Tax services. Seems that the tax services should be a little more informed on all tax regulations and not depend on the company representative to know where to go or who to go to for the answers. Recommendations to others considering UKG Pro: Make sure that the implementation is going the way it is intended and to ...
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AW
Aaron W
03/08/16
"Excellent products and service"
What do you like best about UKG Pro? Pay calculation is the best. The product is easy to maneuver. What do you dislike about UKG Pro? We are still concerned about the price we have to pay for customizations. What problems is UKG Pro solving and how is that benefiting you? Paying >400 employees biweekly. Annual Benefits Enrollment.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
