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8.5

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UKG Pro - HR Software

UKG Pro Reviews in May 2025: User Ratings, Pros & Cons

Streamline and revolutionize your HR management.

4.2

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UKG Pro offers custom pricing plan

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UKG Pro Reviews & Ratings

4.2

Very Good

Based on 3216 ratings & 1430 reviews

Rating Distribution

Excellent

(793)

Very Good

(456)

Good

(121)

Poor

(40)

Terible

(20)

Expert's Review

UKG Pro has cemented itself as a robust and comprehensive solution in the HR technology space, offering a wide array of features that streamline critical workforce management tasks. Its user-friendly interface and impressive reporting capabilities are some of its standout features, with customers praising the intuitive design and ability to generate real-time ...Read more

UKG Pro pros and cons

  • Real-time reporting capabilities save time and provide transparency for employees and administrators.

  • Easy navigation and intuitive design make it user-friendly for individuals with varied technical expertise.

  • Comprehensive features for HR, payroll, recruiting, onboarding, and document management streamline workflows.

  • Strong customer support availability, often responsive and helpful in training and ticket resolution.

  • Steep learning curve for advanced features like reporting and Business Intelligence, confusing for non-technical users.

  • Time tracking and scheduling functionalities can feel overly complex or cumbersome.

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Showing 1191-1200 out of 1430

LD

Lori D

03/09/16

4.5 out of 5

"Ultimate Review"

What do you like best about UKG Pro? The fact that the managers can do everything from create a job requisition to terminate an employee and everything in between on one site. What do you dislike about UKG Pro? The inability to customize things without a huge charge. There are also compatibility issues with different browser systems. Would love to be able to get the R14 and O14. Recommendations to others considering UKG Pro: Until they resolve the connectivity issues and deliver the newer ...

Read more

AU

Anonymous User

03/09/16

4.5 out of 5

"The best HRIS ever used."

What do you like best about UKG Pro? The flexibility and easy and intuitive access. What do you dislike about UKG Pro? There is so much to do I can't do it all. Recommendations to others considering UKG Pro: Evaluate the system and I am sure you will find something that will work in your organization. What problems is UKG Pro solving and how is that benefiting you? HRIS, payroll, open enrollment, recriuiting, performance management. It saves a lot of time and paper.

AU

Anonymous User

03/09/16

3.5 out of 5

"All in one suite"

What do you like best about UKG Pro? Single sign on and additional HR tools outside of just HR / Benefit and Payroll What do you dislike about UKG Pro? Some of the limited capability- would like to be able to have 3rd party recruiters add applicants. Improve the mobile app. Recommendations to others considering UKG Pro: Make sure that the set up is correct What problems is UKG Pro solving and how is that benefiting you? We are not very good about Performance Reviews. This gives us a tool to ...

Read more

SC

Sheila C

03/09/16

3.5 out of 5

"Nicely configurable but some foundation items flawed."

What do you like best about UKG Pro? New Platform Configuration is my favorite What do you dislike about UKG Pro? Company Transfer process is broken, transfer back doesn't work in web and the process is inconsistent in the back office. What problems is UKG Pro solving and how is that benefiting you? We have begun to realize more efficient processes and less manual transactions.

AU

Anonymous User

03/09/16

3.5 out of 5

"New to Ultimate, but not new to HRIS"

What do you like best about UKG Pro? I appreciate the fact that the Ultimate offers a full suite. What do you dislike about UKG Pro? I would like to see more user friendly reporting. I would also like the ability to inactivate jobs, reasons, etc and edit codes as necessary. I also would like to see talent management flow easier for managers to navigate. Recommendations to others considering UKG Pro: Set-up is key. What problems is UKG Pro solving and how is that benefiting you? I'm still ...

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JL

Jaclyn L M

03/09/16

2.5 out of 5

"UTM"

What do you like best about UKG Pro? The fact that it links to core and payroll What do you dislike about UKG Pro? It is not user friendly.... security workflow does not flow from core and payroll Recommendations to others considering UKG Pro: Leave a lot of time for implementation and has a dedicated resource What problems is UKG Pro solving and how is that benefiting you? not having time submitted via paper.. and controlling costs of overtime

RW

Richard W

03/09/16

2.5 out of 5

"My experience with Ultimate is ok"

What do you like best about UKG Pro? I like Payroll models in the payroll gateway. What do you dislike about UKG Pro? I dislike having to use back office. Having two different applications to use is not efficient use of my time. Not very advanced for software company that wants to quit wasting their customer's time. What problems is UKG Pro solving and how is that benefiting you? The business problem solved with our implementation was the implementation of UTA.

AU

Anonymous User

03/09/16

5 out of 5

"Ultimate Review"

What do you like best about UKG Pro? The ease of use and user interface on the Web product allows for employees and system administrators alike to utilize Ultipro. What do you dislike about UKG Pro? The system is only as good as how your company uses it. This isn't necessarily a "dislike" but something that needs to be considered when frustrations arise. If a system admin has not utilized certain aspects and modules it can seem inefficient. Recommendations to others considering UKG ...

Read more

AU

Anonymous User

03/09/16

5 out of 5

"Ultimate Review"

What do you like best about UKG Pro? The ease of use and user interface on the Web product allows for employees and system administrators alike to utilize Ultipro. What do you dislike about UKG Pro? The system is only as good as how your company uses it. This isn't necessarily a "dislike" but something that needs to be considered when frustrations arise. If a system admin has not utilized certain aspects and modules it can seem inefficient. Recommendations to others considering UKG ...

Read more

LS

Lindsey S

03/09/16

4.5 out of 5

"Excellent Navigation and User Interface"

What do you like best about UKG Pro? The layout of Ultipro is great and easy to navigate. What do you dislike about UKG Pro? The backoffice adds a layer of complexity. What problems is UKG Pro solving and how is that benefiting you? Reporting, Union pay

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].