8.5
Spot Score
Streamline and revolutionize your HR management.
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UKG Pro offers custom pricing plan
UKG Pro has cemented itself as a robust and comprehensive solution in the HR technology space, offering a wide array of features that streamline critical workforce management tasks. Its user-friendly interface and impressive reporting capabilities are some of its standout features, with customers praising the intuitive design and ability to generate real-time ...Read more
Real-time reporting capabilities save time and provide transparency for employees and administrators.
Easy navigation and intuitive design make it user-friendly for individuals with varied technical expertise.
Comprehensive features for HR, payroll, recruiting, onboarding, and document management streamline workflows.
Strong customer support availability, often responsive and helpful in training and ticket resolution.
Steep learning curve for advanced features like reporting and Business Intelligence, confusing for non-technical users.
Time tracking and scheduling functionalities can feel overly complex or cumbersome.
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AU
Anonymous User
03/09/16
"Connections"
What do you like best about UKG Pro? The feature I appreciate most is the data reliability What do you dislike about UKG Pro? That sometimes Saas changes are not communicated to user What problems is UKG Pro solving and how is that benefiting you? coefficient overtime calculation - ulti rolling out solution to replace my manual calculations
DC
Diane C
03/09/16
"Exciting, frustrating, new!"
What do you like best about UKG Pro? All our prodBcts are in one place. Very user friendly What do you dislike about UKG Pro? Effective dating not there Bad implementation experience Recommendations to others considering UKG Pro: Make sure you review all your current processes, determine where efficiencies can be made and when attending vendors don't "assume" anything. What problems is UKG Pro solving and how is that benefiting you? User experience - one login to access benefits, time & ...
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MH
Monica H
03/09/16
"HR System Analyst"
What do you like best about UKG Pro? All the suites of applications that one can use for HR, while still allowing third party provider applications when needed. What do you dislike about UKG Pro? I don't like that .Net still has gaps from Back Office. Recommendations to others considering UKG Pro: Use all the products available to get the most bang for your buck. What problems is UKG Pro solving and how is that benefiting you? Open Enrollment and Salary Planning and budgeting.
AU
Anonymous User
03/09/16
"UltiPro is the answer to my HR dreams!"
What do you like best about UKG Pro? The end user experience is very intuitive. I am excited about how much my employees and admins will appreciate the ease of use in the system. What do you dislike about UKG Pro? We are currently in the process of implementing the system. There is a lot of detail with system implementation. This is not a knock against Ultimate Software because this is common with all systems. Recommendations to others considering UKG Pro: Make sure you ask very specific ...
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RZ
Rex Z
03/09/16
"Loving UltiPro"
What do you like best about UKG Pro? All in one place, consistent look and feel. Flexibility What do you dislike about UKG Pro? Some of the integrations complicated. What problems is UKG Pro solving and how is that benefiting you? Moved to updated technology and enabled greater manager and employee self service.
AU
Anonymous User
03/09/16
"Easy to use"
What do you like best about UKG Pro? Different tabs for different information, like the reporting thru BI What do you dislike about UKG Pro? Wish the reporting packaged reports were more useful and the BI easier to use in general. Customer service seems to be struggling with growth. Recommendations to others considering UKG Pro: Send users to training What problems is UKG Pro solving and how is that benefiting you? Easy organization, able to show several offices, positions, and other more ...
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FH
Freddie H
03/09/16
"Ultimate Software has been a great tool for our Core HR/Payroll. "
What do you like best about UKG Pro? The flexibility that UltiPro offers is what makes this product so awesome. What do you dislike about UKG Pro? The benefits history view in the Web Portal is lacking. The view is much better in the back office. Recommendations to others considering UKG Pro: This system has proved to be a leader. What problems is UKG Pro solving and how is that benefiting you? We are solving the business problems of one Core system to store the HR/Payroll. Employees are ...
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AU
Anonymous User
03/09/16
"System admin for your complete set of offerings from Recruitment to Payroll"
What do you like best about UKG Pro? It is very nice that you offer so many modules so as to eliminate as much 3rd party integration as possible What do you dislike about UKG Pro? Support for new users is a little lacking. Recommendations to others considering UKG Pro: Being a single source software will make things easier for you in the end What problems is UKG Pro solving and how is that benefiting you? ACA setup, and the toolkit has been good at helping us. Also, nice that it is free and ...
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AU
Anonymous User
03/09/16
"We are new user ready to use more."
What do you like best about UKG Pro? The software is very user friendly for end user. What do you dislike about UKG Pro? long process to get answers, sometimes different answers. Recommendations to others considering UKG Pro: Be prepared to have a lot of bumps in the road during initial set up. What problems is UKG Pro solving and how is that benefiting you? multi company hires hours and compliance
AU
Anonymous User
03/09/16
"engaging with some disconnect"
What do you like best about UKG Pro? the ultimate staff are incredibly kind and helpful What do you dislike about UKG Pro? some of the sessions were not engaging and could've been better presented. Recommendations to others considering UKG Pro: When they tell you the people setting up the system it is their full time job, IT IS there fulltime job. Get help for those individual's current positions. What problems is UKG Pro solving and how is that benefiting you? SSO. we need a provider
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
