UKG Pro Reviews in May 2025: User Ratings, Pros & Cons

"Ultimate Software has been a great tool for our Core HR/Payroll. "

What do you like best about UKG Pro? The flexibility that UltiPro offers is what makes this product so awesome. What do you dislike about UKG Pro? The benefits history view in the Web Portal is lacking. The view is much better in the back office. Recommendations to others considering UKG Pro: This system has proved to be a leader. What problems is UKG Pro solving and how is that benefiting you? We are solving the business problems of one Core system to store the HR/Payroll. Employees are ...

"Ultimate Review"

What do you like best about UKG Pro? The ease of use and user interface on the Web product allows for employees and system administrators alike to utilize Ultipro. What do you dislike about UKG Pro? The system is only as good as how your company uses it. This isn't necessarily a "dislike" but something that needs to be considered when frustrations arise. If a system admin has not utilized certain aspects and modules it can seem inefficient. Recommendations to others considering UKG ...

"Ultipro Review"

What do you like best about UKG Pro? The product is easy to learn and use and customer support is good. What do you dislike about UKG Pro? The process of making adjustments to taxable wages is cumbersome. What problems is UKG Pro solving and how is that benefiting you? Employee self service has been a great benefit to our company.

"UltiPro is the answer to my HR dreams!"

What do you like best about UKG Pro? The end user experience is very intuitive. I am excited about how much my employees and admins will appreciate the ease of use in the system. What do you dislike about UKG Pro? We are currently in the process of implementing the system. There is a lot of detail with system implementation. This is not a knock against Ultimate Software because this is common with all systems. Recommendations to others considering UKG Pro: Make sure you ask very specific ...

"Payroll specialist"

What do you like best about UKG Pro? ease of use and the ability to update your system. What do you dislike about UKG Pro? there are lots of manual processes for our payroll process --- udes feeds that need to be pushed for example What problems is UKG Pro solving and how is that benefiting you? reduced time in processing payroll.

"Managing payroll in a changing environment"

What do you like best about UKG Pro? The import functions for payroll and updating certain deduction info on the masterfile. What do you dislike about UKG Pro? bringing the PTO into payroll doesn't pick up prior periods data that may have been entered late in ESS. Recommendations to others considering UKG Pro: It can do a lot. Be willing to get into the system and maximize its potential. What problems is UKG Pro solving and how is that benefiting you? streamlining processes and getting rid ...

"All in one suite"

What do you like best about UKG Pro? Single sign on and additional HR tools outside of just HR / Benefit and Payroll What do you dislike about UKG Pro? Some of the limited capability- would like to be able to have 3rd party recruiters add applicants. Improve the mobile app. Recommendations to others considering UKG Pro: Make sure that the set up is correct What problems is UKG Pro solving and how is that benefiting you? We are not very good about Performance Reviews. This gives us a tool to ...

"Pros and Cons of the current state of Ultipro"

What do you like best about UKG Pro? Full suite of products. The ability to report off of almost every aspect of the data that resides in the system. Customer allowed to discuss items openly via your user groups and support each other. What do you dislike about UKG Pro? Timelines of new rollouts. Right now Ultimate seems to be in a transition phase with a lot of their products. The timelines of implementation of the new products is very hard to judge and move quite often. Also, when new ...

"My 1st Connection Experience - 2016"

What do you like best about UKG Pro? The Ulti University is a great training system. Along with training, the number of support staff and response time is great. What do you dislike about UKG Pro? Implementation and Sales should really come onsite to the customer together. After going live, we discovered many things were configured wrong as the process is rushed through. To fix some of these issues a cost is associated which is not favorable. Recommendations to others considering UKG ...

"We are new user ready to use more."

What do you like best about UKG Pro? The software is very user friendly for end user. What do you dislike about UKG Pro? long process to get answers, sometimes different answers. Recommendations to others considering UKG Pro: Be prepared to have a lot of bumps in the road during initial set up. What problems is UKG Pro solving and how is that benefiting you? multi company hires hours and compliance