UKG Pro Reviews in May 2025: User Ratings, Pros & Cons

"Medium to Light use of Ultipro to access HR info and benefits"

What do you like best about UKG Pro? It's an easy platform to navigate and simple way to access the majority of information that I could ever possibly need to know -- as a sales division employee that relies heavily on mobile devices, I am impressed with the functionality and usefulness of the program from iPad, phone and laptop What do you dislike about UKG Pro? A common reason for employees to log in is to request time off--this is not easy to do in Safari, due to the pop-up blockers. Im ...

"Ultimately Pleased"

What do you like best about UKG Pro? The ease of use and the ability to perform multiple functions on the go using the web. The reporting tools are phenomenal. Customer Service is top notch and someone is always able to get an answer to you within the allotted time frame. What do you dislike about UKG Pro? Our inability as a company to utilize all the components due to budget constraints. Recommendations to others considering UKG Pro: Ultimate offers everything you need. The implementation ...

"A solid business partner"

What do you like best about UKG Pro? We were drawn to Ultimate based on the strength of their product and strong customer referrals. In addition, Ultimate has a strong company culture, which matches up well with Cameron Mitchell Restaurant. Their resources and people are vast and very helpful. What do you dislike about UKG Pro? Understanding their internal language/"Ultimate-Speak" can be challenging. In addition, their customer service model (opening of cases) has proven to be challenging, ...

"Our expereince with UltiPro has been great since we went live on January 1, 2016"

What do you like best about UKG Pro? The system is very user friendly and easy to navigate. There is great functionality around approval workflows and business rules. What do you dislike about UKG Pro? The earnings and deductions set up for Canadian Retirement Plans. What problems is UKG Pro solving and how is that benefiting you? We are standardization HR/Payroll processes across North America. We have been able to processes payroll in a much shorter timeframe than when we were with our ...

"Dynamic HRIS Solution that Exemplifies Proactive Customer Service and Evolving Technology "

What do you like best about UKG Pro? UltiPro proactively keeps their clients informed on all facets on HR, Payroll, and Tax. This includes information on legislative changes, platform technical updates and steps to be ready for quarterly and yearly closes. I'm never worried about "forgetting to do" something because action items all have checklists and reminders. UltiPro is always looking to improve, constantly seeking customer feedback. This shows in their ever improving platform, with new ...

"The Co-operatrors experiences strong and ongoing partnership with Ultimate's HRC solution of UltiPro"

What do you like best about UKG Pro? A system that has a Single Source data set up for all of the Human Resources needs including HR, Payroll and Business intelligence. This includes integrated time and attendance, core payroll, compensation, performance, succession, recruitment and on-boarding.Self Serve, workflow based transactions and data access for employees and Managers. Module based system that can permit a staged and incremental roll out of functionality. Ability to train our teams ...

"UltiPro Core, Talent, and Reporting Review"

What do you like best about UKG Pro? The new hire wizards make it simple and easy to use when navigating through the hiring process. The home screen has quite a few configurable options. Security roles are easy to set up. The product overall has a very user friendly interface. The talent management module is easy for employees to use and can be set to accommodate multiple approvers. The journal entries feature is great as it can be used year round for employees and supervisors to provide ...

"Ultimate Software HRM is outstanding "

What do you like best about UKG Pro? That it is full feature and robust HRA application that is SAS based. The on going system updates are done by Ulti after hours so our system is always up and available during business hours. Since it is web based it can be accessed from any location. We were also able to eliminate most check printing and use the direct deposit feature saving us a ton of money. What do you dislike about UKG Pro? They are so popular that when we want customs created we ...

"Ultimate Software - exceptional products and services!"

What do you like best about UKG Pro? Ease of use! From our employees to our HR department to our management team - everyone loves how easy Ultipro is to use. Ultipro also gives our management team access to employee information and reports they did not previously have access to - giving them the ability to work more effectively and efficiently. What do you dislike about UKG Pro? There was a slight learning curve with the BI reporting feature. Getting acquainted with the field names - as ...

"UltiPro Delivers"

What do you like best about UKG Pro? The Employee Self Service (ESS) tool and Manager Self Service (MSS) capabilities allow our users to be self sufficient and manage their job and personal data in real time. Business Intelligence allows system analysts to create dynamic reports which are critical to our senior leaders. Life Events, Performance Management, Recruitment/Onboarding has provided a more streamlined approach to managing multiple employee and applicant data. What do you dislike ...