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8.5

Spot Score

UKG Pro - HR Software

UKG Pro Reviews in May 2025: User Ratings, Pros & Cons

Streamline and revolutionize your HR management.

4.2

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UKG Pro offers custom pricing plan

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UKG Pro Reviews & Ratings

4.2

Very Good

Based on 3216 ratings & 1430 reviews

Rating Distribution

Excellent

(793)

Very Good

(456)

Good

(121)

Poor

(40)

Terible

(20)

Expert's Review

UKG Pro has cemented itself as a robust and comprehensive solution in the HR technology space, offering a wide array of features that streamline critical workforce management tasks. Its user-friendly interface and impressive reporting capabilities are some of its standout features, with customers praising the intuitive design and ability to generate real-time ...Read more

UKG Pro pros and cons

  • Real-time reporting capabilities save time and provide transparency for employees and administrators.

  • Easy navigation and intuitive design make it user-friendly for individuals with varied technical expertise.

  • Comprehensive features for HR, payroll, recruiting, onboarding, and document management streamline workflows.

  • Strong customer support availability, often responsive and helpful in training and ticket resolution.

  • Steep learning curve for advanced features like reporting and Business Intelligence, confusing for non-technical users.

  • Time tracking and scheduling functionalities can feel overly complex or cumbersome.

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Showing 1141-1150 out of 1430

AU

Anonymous User

11/29/16

1 out of 5

"Causes more problems than it solves"

What do you like best about UKG Pro? It consolidates several functions that used to be done separately on several systems. It is theoretically possible to log in and punch in on a mobile phone. Open enrollment with Ultipro was easier than under the previous software. What do you dislike about UKG Pro? Interface is not user-friendly or intuitive. The time clock is set up in such a way that it is difficult for an individual to monitor or track their hours in a particular day. Fixing missed ...

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CG

Carolina G

11/28/16

4.5 out of 5

"Ultipro as used by an HR Administrator"

What do you like best about UKG Pro? Its pretty easy to use and understand. The layout is simple to understand. Its overall not complicated which I appreciate. What do you dislike about UKG Pro? I would like it if in the recruitment module you were able to add notes to individual candidate versus in the actual requisition. Recommendations to others considering UKG Pro: I think it is a great product. Coming from a company that had created its own ATS, to this has been lovely. Its very easy ...

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AU

Anonymous User

11/10/16

4.5 out of 5

"EASY TO USE"

What do you like best about UKG Pro? Access to all pay records, tax info and benefits in one place. I find it seamless to access previous pay records. The summary pages offer a great at a glance view for information that will usually answer the questions that you have. What do you dislike about UKG Pro? When reviewing a pay stub it would be better to hit next to view next pay stub. You have to hit the previous screen button and then select the next pay stub Recommendations to others ...

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AU

Anonymous User

10/31/16

3.5 out of 5

"Ulti Pro "

What do you like best about UKG Pro? Ulti Pro is pretty simple to use and has a lot of different functions. What do you dislike about UKG Pro? It can sometimes be hard to find the place you need, and submitting requests to edit other things can be redundant. What problems is UKG Pro solving and how is that benefiting you? We use UltiPro for time clock, payroll, time management, direct deposit and time off requests, etc.

AM

Andre M

10/20/16

5 out of 5

"UltiPro- The best out there!"

What do you like best about UKG Pro? I really like the Account managers. I have a dedicated account manager that is available to me to help me through the entire process. The amount of free training is second to none. I can also keep most of my HR payroll process in ONE system. Its a streamlined experience for employees. What do you dislike about UKG Pro? When we first signed up for Ultipro, the sheer amount of information that my HR staff needed to learn was on the verge of excessive. ...

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AU

Anonymous User

09/27/16

5 out of 5

"Sales Rep"

What do you like best about UKG Pro? Easy to manuever. Haven't used a competitor product; however, it seems like other companies use it and I personally have not had any issues. What do you dislike about UKG Pro? From what I remember, it's not iPad friendly. Think I made a note to self that I needed to sign in on a desktop to request paid time off. Recommendations to others considering UKG Pro: Desktop > iPad What problems is UKG Pro solving and how is that benefiting you? Mainly benefits ...

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SD

Smith D

09/27/16

5 out of 5

"Outstanding Payroll system"

What do you like best about UKG Pro? There are so many benefits to using this system but I think the best thing about the system for us is the processing of the weekly payroll. It is easy, user friendly, and easy to understand. I simply love it!! What do you dislike about UKG Pro? There is nothing that I dislike about the system. The more complicated parts of the system are the taxes. If you have someone that can spend the time on that particular portion of the payroll system then you are ...

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CM

Christos M

09/27/16

4.5 out of 5

"Duke Realty Ultipro Review"

What do you like best about UKG Pro? I like that I can access all my paystub, vacation, sick time , etc in one place. It saves time, headache, and paper! What do you dislike about UKG Pro? There is nothing currently that i dislike on it. Recommendations to others considering UKG Pro: It will make life easier at tax time! What problems is UKG Pro solving and how is that benefiting you? It allows employee to access eveything at anytime. At my old company, i had to look for pay stubs/save them ...

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AU

Anonymous User

09/27/16

2 out of 5

"Ultipro Brief Experiemce"

What do you like best about UKG Pro? I like how many different features and abilities the portal has to offer to employees/employers. Very useful in the professional workplace. What do you dislike about UKG Pro? It's accessibility is abysmal. Because of the "pop-up" style of coding, accessing it on any mobile device is terribly inconvenient. Also, there are many inconsistencies between the "full-site" and "mobile" versions of ultipro. I feel sometimes like they are almost two separate ...

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AU

Anonymous User

09/22/16

4.5 out of 5

"Ultipro "

What do you like best about UKG Pro? All employment information is on one database What do you dislike about UKG Pro? I do not have any dislikes with the features that I currently use What problems is UKG Pro solving and how is that benefiting you? The program is extremely useful for financing and income tax preparation

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].