UKG Pro Reviews in September 2026: User Ratings, Pros & Cons

"UltiPro Experience"

What do you like best about UKG Pro? There are many things I really like and appreciate with the UltiPro: 1.) Employee experience is exceptional - the employee's can look at their payroll, profile, job history, performance reviews, and participate in the process of employee engagement. UltiPro promotes employee self-service to the highest standards.2.) HR and Payroll are very streamlined and effective in UltiPro. Having a source with all your HR needs is paramount in any size business and ...

"We use Ultipro for HRPR functions and are very pleased!"

What do you like best about UKG Pro? The activation of the Ultipro product was very smooth. We were able to implement many of the modules, such as compensation management, employee onboarding, and open enrollment with minimal assistance. The product is intuitive for all users from employees to executives. The Business Intelligence reporting is powerful, and the library of standard reports that we can utilize and modify is extensive. We also like the ability to configure screens and fields ...

"Ultimate Software "

What do you like best about UKG Pro? The thing I like most about Ultimate Software is the ease of use. It is easily configurable to get you the HR Solutions you need. We have been with Ultimate since 2007 and have the Employee Self-Service as well as the Manager Self-Service features, which free up a lot of time for both our HR and Payroll departments in addressing minor employee requests. They can now do a lot for themselves. What do you dislike about UKG Pro? Sometimes when there is an ...

"Immense Value to all Customers"

What do you like best about UKG Pro? Ultimate's proactive people-centric approach brings direct value to every business it interacts with. The relationship manager, product managers, developers, statisticians, directors, are all more than happy to help anytime and ensure we're successful in our current and future initiatives. The system itself is configurable to cater to your own specific needs and having a robust reporting system in business intelligence is key to translating data into ...

"UltiPro Business Intelligence is a very intuitive product"

What do you like best about UKG Pro? I was able to get up to speed quickly in my new role as BI Report Administrator. There are many and frequent training opportunities and the support is second to none! What do you dislike about UKG Pro? UltiPro is constantly updating delivered packages, reports and functionality which, although is very helpful to know they are providing the latest tools, also means a lot of emails to read. What problems is UKG Pro solving and how is that benefiting ...

"Ultipro has streamlined many processes for our organization. We are more efficient."

What do you like best about UKG Pro? Our organization had a paper open enrollment process before Ultipro. The Open Enrollment module has been such a blessing., streamlining our process and because we are not hand keying enrollments we have less errors. Creating my own reports in BI is awesome. I don't have to wait for a IT team member to create reports I need I can create them myself. What do you dislike about UKG Pro? Implementation was difficult would have been better if someone was on ...

"Very user friendly system! "

What do you like best about UKG Pro? Ultipro is a very user friendly product that has a clean look to it. The system is very easy to navigate through and easy to teach and train others. The one central menu is easy to locate employee profile information or to find personal preferences within the database. What do you dislike about UKG Pro? When it comes to dislikes, there are not many. There are functions of employee records that could be a little easier to view instead of having to go out ...

"Streamlined processes through Ultipro"

What do you like best about UKG Pro? Our organization has had the ability to streamline our on boarding, recruiting and appraisal process. We are completely paperless and feel Ultimate has really aided us in making this happen. We use all of the Ultimate products! What do you dislike about UKG Pro? I wish is was more integrated but I know they are working on that and we are excited for recruitment to be updated. Recommendations to others considering UKG Pro: The pricing for on boarding is ...

"Overall, it has worked very well for us."

What do you like best about UKG Pro? We're able to do things through reporting and/or expressions that make it fit our "special" needs. The recently added "Platform Configuration" feature enables us to put custom fields where we need them and track custom data. What do you dislike about UKG Pro? We have to do things through reporting and/or expressions to fit our "special" needs. What problems is UKG Pro solving and how is that benefiting you? Electronic open enrollment has been great!! ...

"Causes more problems than it solves"

What do you like best about UKG Pro? It consolidates several functions that used to be done separately on several systems. It is theoretically possible to log in and punch in on a mobile phone. Open enrollment with Ultipro was easier than under the previous software. What do you dislike about UKG Pro? Interface is not user-friendly or intuitive. The time clock is set up in such a way that it is difficult for an individual to monitor or track their hours in a particular day. Fixing missed ...