UKG Pro Reviews in May 2025: User Ratings, Pros & Cons

"Big Fan of UltiPro!"

What do you like best about UKG Pro? UItiPro has been an incredible tool for my department to use every single day for employee information. As the leader of an HR department, it can be a challenge to have everyone have a clear understanding within the department on where to access things and UltiPro solves that. I also like the way our employees find it so simple to navigate when accessing their personal information. What do you dislike about UKG Pro? With the most recent upgrade, it seems ...

"UltiPro Experience"

What do you like best about UKG Pro? There are many things I really like and appreciate with the UltiPro: 1.) Employee experience is exceptional - the employee's can look at their payroll, profile, job history, performance reviews, and participate in the process of employee engagement. UltiPro promotes employee self-service to the highest standards.2.) HR and Payroll are very streamlined and effective in UltiPro. Having a source with all your HR needs is paramount in any size business and ...

"Ultimate Software--Ultimate Awesome!!!"

What do you like best about UKG Pro? I like that our employees can access all of their information - pay stubs, PTO balances, etc... Wherever they are and enter their own PTO requests too! It is engaging for the employees and eases the number of questions we receive in HR and Payroll. The Dashboard is really fantastic too and provides important links, making the information most needed the first thing employees see when they log in. What do you dislike about UKG Pro? We are currently ...

"Ultipro has streamlined many processes for our organization. We are more efficient."

What do you like best about UKG Pro? Our organization had a paper open enrollment process before Ultipro. The Open Enrollment module has been such a blessing., streamlining our process and because we are not hand keying enrollments we have less errors. Creating my own reports in BI is awesome. I don't have to wait for a IT team member to create reports I need I can create them myself. What do you dislike about UKG Pro? Implementation was difficult would have been better if someone was on ...

"Although Ultipro is still evolving, they are delivering top quality products and exceptional service"

What do you like best about UKG Pro? The service and partnership that Ultimate provides. They are responsive, do not rely on patchwork customs, solve issues at their core, and create a great environment for user community involvement. Any product that they developed works seamlessly within their environment, and although some customers might shy away from self service features, I personally enjoy the ability to be fully self reliant within their HRIS. What do you dislike about UKG Pro? They ...

"Streamlined processes through Ultipro"

What do you like best about UKG Pro? Our organization has had the ability to streamline our on boarding, recruiting and appraisal process. We are completely paperless and feel Ultimate has really aided us in making this happen. We use all of the Ultimate products! What do you dislike about UKG Pro? I wish is was more integrated but I know they are working on that and we are excited for recruitment to be updated. Recommendations to others considering UKG Pro: The pricing for on boarding is ...

"UltiPro: Great product; Great company"

What do you like best about UKG Pro? We have been a client of UltiPro since 2013, and were able to achieve operational efficiencies and cost savings by leveraging its many workflows and system capabilities. Our staff find the user-experience to be rather straightforward and easy to navigate. Further, Ultimate Software's customer support, particularly our Executive Relationship Manager, are superb. I would highly recommend UltiPro as a very robust human capital solution for any size ...

"UltiPro Business Intelligence is a very intuitive product"

What do you like best about UKG Pro? I was able to get up to speed quickly in my new role as BI Report Administrator. There are many and frequent training opportunities and the support is second to none! What do you dislike about UKG Pro? UltiPro is constantly updating delivered packages, reports and functionality which, although is very helpful to know they are providing the latest tools, also means a lot of emails to read. What problems is UKG Pro solving and how is that benefiting ...

"Very user friendly system! "

What do you like best about UKG Pro? Ultipro is a very user friendly product that has a clean look to it. The system is very easy to navigate through and easy to teach and train others. The one central menu is easy to locate employee profile information or to find personal preferences within the database. What do you dislike about UKG Pro? When it comes to dislikes, there are not many. There are functions of employee records that could be a little easier to view instead of having to go out ...

"Causes more problems than it solves"

What do you like best about UKG Pro? It consolidates several functions that used to be done separately on several systems. It is theoretically possible to log in and punch in on a mobile phone. Open enrollment with Ultipro was easier than under the previous software. What do you dislike about UKG Pro? Interface is not user-friendly or intuitive. The time clock is set up in such a way that it is difficult for an individual to monitor or track their hours in a particular day. Fixing missed ...