UKG Pro Reviews in September 2026: User Ratings, Pros & Cons

"Robust Product - Always adapting and changing to fit business needs "

What do you like best about UKG Pro? Functionality is easy to use and intuitive. It is easy to navigate the site and keep information and data organized. Reporting is one of UltiPro's greatest strengths. It is easy to report on almost all fields in the system and send that data securely to vendors. What do you dislike about UKG Pro? Time Management and accrual technology needs improvement. It is not easily customizable and is difficult to format for our time-off accrual ...

"Leader of the Pack"

What do you like best about UKG Pro? Cloud based unified system that, like wine, only gets better with age. The more you use the system, the more analytics you can get which helps you make informed decisions. UltiPro is simple to use, visually appealing and highly customize-able. Ultimate stays current on HR and payroll laws and help to make us compliant where other systems failed. They offer over 400 standard reports and Cognos for custom reports, which is the easiest reporting tool I've ...

"Review of UltiPro"

What do you like best about UKG Pro? The system is intuitive to use and the self-service capabilities are outstanding for my employees. The system allows us to determine what employees can do, who needs to approve it, and then offers auditing capabilities that help us in the event of a question. What do you dislike about UKG Pro? I've been happy with UltiPro for quite some time, but I've learned to avoid being an early adopter of software. We recently went live with their new Time ...

"Ultipro has enabled us to combine many of our modules into one system."

What do you like best about UKG Pro? Having many of our modules in one system is very convenient and keeps our data accurate. What do you dislike about UKG Pro? I wish they could implement more of shared ideas - customer requests. Recommendations to others considering UKG Pro: Make sure that the system meets your exact needs. What problems is UKG Pro solving and how is that benefiting you? Employees now only need to log into one system, versus many.

"Excellent and ever improving HRIS system"

What do you like best about UKG Pro? Prompt customer support, amount of free training, library resources to understand the products/modules and the focus on developing the modules to meet the customer needs. What do you dislike about UKG Pro? Some of the features lost during the upgrades from older version to the newer version What problems is UKG Pro solving and how is that benefiting you? Smooth sourcing of candidates and onboarding the candidates into employees and the BI Analytics

"Excellent software for human resources and payroll"

What do you like best about UKG Pro? Having one system for human resources, payroll and payroll taxes is wonderful. It's a very flexible system so as we added another entity, it allowed us to accommodate their needs as well. What do you dislike about UKG Pro? Sometimes, it's almost too much. Hard to believe but at times, it's difficult to keep up with all the great features and updates. We like to continue to improve our processes and their updates allow for that. Recommendations to others ...

"Although Ultipro is still evolving, they are delivering top quality products and exceptional service"

What do you like best about UKG Pro? The service and partnership that Ultimate provides. They are responsive, do not rely on patchwork customs, solve issues at their core, and create a great environment for user community involvement. Any product that they developed works seamlessly within their environment, and although some customers might shy away from self service features, I personally enjoy the ability to be fully self reliant within their HRIS. What do you dislike about UKG Pro? They ...

"UltiPro: Great product; Great company"

What do you like best about UKG Pro? We have been a client of UltiPro since 2013, and were able to achieve operational efficiencies and cost savings by leveraging its many workflows and system capabilities. Our staff find the user-experience to be rather straightforward and easy to navigate. Further, Ultimate Software's customer support, particularly our Executive Relationship Manager, are superb. I would highly recommend UltiPro as a very robust human capital solution for any size ...

"Big Fan of UltiPro!"

What do you like best about UKG Pro? UItiPro has been an incredible tool for my department to use every single day for employee information. As the leader of an HR department, it can be a challenge to have everyone have a clear understanding within the department on where to access things and UltiPro solves that. I also like the way our employees find it so simple to navigate when accessing their personal information. What do you dislike about UKG Pro? With the most recent upgrade, it seems ...

"Ultimate Software--Ultimate Awesome!!!"

What do you like best about UKG Pro? I like that our employees can access all of their information - pay stubs, PTO balances, etc... Wherever they are and enter their own PTO requests too! It is engaging for the employees and eases the number of questions we receive in HR and Payroll. The Dashboard is really fantastic too and provides important links, making the information most needed the first thing employees see when they log in. What do you dislike about UKG Pro? We are currently ...