UKG Pro Reviews in May 2025: User Ratings, Pros & Cons

"Robust Product - Always adapting and changing to fit business needs "

What do you like best about UKG Pro? Functionality is easy to use and intuitive. It is easy to navigate the site and keep information and data organized. Reporting is one of UltiPro's greatest strengths. It is easy to report on almost all fields in the system and send that data securely to vendors. What do you dislike about UKG Pro? Time Management and accrual technology needs improvement. It is not easily customizable and is difficult to format for our time-off accrual ...

"Leader of the Pack"

What do you like best about UKG Pro? Cloud based unified system that, like wine, only gets better with age. The more you use the system, the more analytics you can get which helps you make informed decisions. UltiPro is simple to use, visually appealing and highly customize-able. Ultimate stays current on HR and payroll laws and help to make us compliant where other systems failed. They offer over 400 standard reports and Cognos for custom reports, which is the easiest reporting tool I've ...

"Ultipro has enabled us to combine many of our modules into one system."

What do you like best about UKG Pro? Having many of our modules in one system is very convenient and keeps our data accurate. What do you dislike about UKG Pro? I wish they could implement more of shared ideas - customer requests. Recommendations to others considering UKG Pro: Make sure that the system meets your exact needs. What problems is UKG Pro solving and how is that benefiting you? Employees now only need to log into one system, versus many.

"Review of UltiPro"

What do you like best about UKG Pro? The system is intuitive to use and the self-service capabilities are outstanding for my employees. The system allows us to determine what employees can do, who needs to approve it, and then offers auditing capabilities that help us in the event of a question. What do you dislike about UKG Pro? I've been happy with UltiPro for quite some time, but I've learned to avoid being an early adopter of software. We recently went live with their new Time ...

"Excellent and ever improving HRIS system"

What do you like best about UKG Pro? Prompt customer support, amount of free training, library resources to understand the products/modules and the focus on developing the modules to meet the customer needs. What do you dislike about UKG Pro? Some of the features lost during the upgrades from older version to the newer version What problems is UKG Pro solving and how is that benefiting you? Smooth sourcing of candidates and onboarding the candidates into employees and the BI Analytics

"Excellent software for human resources and payroll"

What do you like best about UKG Pro? Having one system for human resources, payroll and payroll taxes is wonderful. It's a very flexible system so as we added another entity, it allowed us to accommodate their needs as well. What do you dislike about UKG Pro? Sometimes, it's almost too much. Hard to believe but at times, it's difficult to keep up with all the great features and updates. We like to continue to improve our processes and their updates allow for that. Recommendations to others ...

"UltiPro Business Intelligence is a very intuitive product"

What do you like best about UKG Pro? I was able to get up to speed quickly in my new role as BI Report Administrator. There are many and frequent training opportunities and the support is second to none! What do you dislike about UKG Pro? UltiPro is constantly updating delivered packages, reports and functionality which, although is very helpful to know they are providing the latest tools, also means a lot of emails to read. What problems is UKG Pro solving and how is that benefiting ...

"Ultipro has streamlined many processes for our organization. We are more efficient."

What do you like best about UKG Pro? Our organization had a paper open enrollment process before Ultipro. The Open Enrollment module has been such a blessing., streamlining our process and because we are not hand keying enrollments we have less errors. Creating my own reports in BI is awesome. I don't have to wait for a IT team member to create reports I need I can create them myself. What do you dislike about UKG Pro? Implementation was difficult would have been better if someone was on ...

"Very user friendly system! "

What do you like best about UKG Pro? Ultipro is a very user friendly product that has a clean look to it. The system is very easy to navigate through and easy to teach and train others. The one central menu is easy to locate employee profile information or to find personal preferences within the database. What do you dislike about UKG Pro? When it comes to dislikes, there are not many. There are functions of employee records that could be a little easier to view instead of having to go out ...

"Streamlined processes through Ultipro"

What do you like best about UKG Pro? Our organization has had the ability to streamline our on boarding, recruiting and appraisal process. We are completely paperless and feel Ultimate has really aided us in making this happen. We use all of the Ultimate products! What do you dislike about UKG Pro? I wish is was more integrated but I know they are working on that and we are excited for recruitment to be updated. Recommendations to others considering UKG Pro: The pricing for on boarding is ...