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8.5

SpotScore

UKG Pro - HR Software

UKG Pro Reviews in September 2026: User Ratings, Pros & Cons

Streamline and revolutionize your HR management.

4.24

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UKG Pro offers custom pricing plan

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UKG Pro Reviews & Ratings

4.24

Very Good

Based on 1275 ratings & 1430 reviews

Are you using UKG Pro?

Rating Distribution

Excellent

(793)

Very Good

(456)

Good

(121)

Poor

(40)

Terrible

(20)

Spotsaas Editor’s POV

UKG Pro has cemented itself as a robust and comprehensive solution in the HR technology space, offering a wide array of features that streamline critical workforce management tasks. Its user-friendly interface and impressive reporting capabilities are some of its standout features, with customers praising the intuitive design and ability to generate real-time ...Read more

UKG Pro pros and cons

  • Real-time reporting saves time and gives both employees and administrators access to current data.

  • Navigation and design support users with varied technical backgrounds.

  • Covers HR, payroll, recruiting, onboarding, and document management in a single platform.

  • Customer support is available and assists with training and ticket resolution.

  • Advanced features like Business Intelligence reporting are complex and not accessible to non-technical users without training.

  • Time tracking and scheduling features can feel overly complex or hard to configure.

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Showing 1091-1100 out of 1430

DR

Dawn R

03/22/17

5 out of 5

"Ultipro - Associate Pleaser"

What do you like best about UKG Pro? VERY user friendly. The free training opportunities and the ease of getting assistance. What do you dislike about UKG Pro? Submitting cases and having to purchase separate modules (Performance and Talent management) What problems is UKG Pro solving and how is that benefiting you? Open Enrollment! Submitting PTO requests. General Ledger

WB

wanda b

03/22/17

5 out of 5

"Ulti looking good"

What do you like best about UKG Pro? the erm we have helps us with issues or new product info we need. the multitude of produces you have. What do you dislike about UKG Pro? BI because it is complicated, but it helps to have so much trianig on it What problems is UKG Pro solving and how is that benefiting you? having HR and payroll in one data bases. this has cut down on time and duplication of work.

AB

alda b

03/22/17

5 out of 5

"very informative with great speakers!"

What do you like best about UKG Pro? everyone is so knowledgeable and freindly What do you dislike about UKG Pro? there is nothing i disliked everything is great What problems is UKG Pro solving and how is that benefiting you? Payroll issues and adjustments

AU

Anonymous User

03/22/17

5 out of 5

"Extremely informative. Great opportunity to meet other Ultimate Software users and the support team"

What do you like best about UKG Pro? Great topics. Always learn something new. What do you dislike about UKG Pro? I was disappointed with the check in process Tuesday morning. Recommendations to others considering UKG Pro: Do not know. What problems is UKG Pro solving and how is that benefiting you? Looking for enhanced reporting opportunities, specifically dealing with Pre and Post Payroll process.

AU

Anonymous User

03/22/17

5 out of 5

"Ultimate Product Review"

What do you like best about UKG Pro? Easy to use, from a functional standpoint. Lots of support when you need it. What do you dislike about UKG Pro? Sometimes it seems hard to get a quick answer when you need it. Recommendations to others considering UKG Pro: Functional teams need to own and drive the product for your company. You can't just implement and forget. What problems is UKG Pro solving and how is that benefiting you? Productivity improvements and efficiency. Self service ...

Read more

AU

Anonymous User

03/22/17

5 out of 5

"UltiPro Performance Review"

What do you like best about UKG Pro? I like that all the modules are in one place and we can add more with relative ease. What do you dislike about UKG Pro? File feed integrations with my 3rd party vendors are the bane of my existence. Recommendations to others considering UKG Pro: We've enabled comp management but haven't actually used it yet. The enabling process and set up was relatively easy and we look forward to using it during our next merit increase cycle. What problems is UKG Pro ...

Read more

DR

Dawn R

03/22/17

5 out of 5

"Ultipro - Associate Pleaser"

What do you like best about UKG Pro? VERY user friendly. The free training opportunities and the ease of getting assistance. What do you dislike about UKG Pro? Submitting cases and having to purchase separate modules (Performance and Talent management) What problems is UKG Pro solving and how is that benefiting you? Open Enrollment! Submitting PTO requests. General Ledger

LC

Lorrie C

03/22/17

5 out of 5

"Great Product - That has approved our work flow and payroll processing by 100%"

What do you like best about UKG Pro? Everything your need to do your job accurately and efficiently is in one convenient place. What do you dislike about UKG Pro? The only thing I really have an issue with is the UTM product. We really need a very detailed distribution of your employees time worked and this does not really meet our needs. Recommendations to others considering UKG Pro: Be sure to include all departments that Payroll effects. HR and Payroll cannot know what everyone in the ...

Read more

AU

Anonymous User

02/27/17

3 out of 5

"Good for Employees to consume HR data"

What do you like best about UKG Pro? one place to see all HR related items without going to the HR team printing out sensitive documents. What do you dislike about UKG Pro? In several areas there are walk through steps that are not intuitive like reporting time off. You have to save the same page 3 times to actually put in the request. Using the system for yearly performance management was also cumbersome and hard to do in the system What problems is UKG Pro solving and how is that ...

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NB

Nina B

02/27/17

3 out of 5

"Overall pleasant experience, but intuition in terms of sections location can be better"

What do you like best about UKG Pro? interface of each individual service is easy to read, all HR-related materials are in one place. What do you dislike about UKG Pro? In my mind, the location and management of paid time off is not very intuitive. It seems that there are two sections (one for hourly, on for salaried employees), but the difference between them is not well-labeled, so I would constantly confuse the two. Recommendations to others considering UKG Pro: - use the guides they ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].