UKG Pro Reviews in June 2026: User Ratings, Pros & Cons

"UltiPro provides a reliable, modern HRIS interface to manage all things critical to HR professionals"

What do you like best about UKG Pro? UltiPro is well-documented and the UltiUniversity content and various delivery methods (self-paced, live and recorded instructional videos, etc.) considerably shortened the learning curve for me as a new-to-UltiPro HRIS administrator. The Support team is also top-notch with a live call-in number for critical Payroll problems and a responsive team of technical consultants who support all modules and features offered by Ultimate Software. What do you ...

"Fantastic HRM Suite"

What do you like best about UKG Pro? I love that I can do almost everything in one place, Recruit, Onboard, Hire, Manage Performance, Payroll, Compensation, Time & Attendence etc. The mobile app is great, especially if you have an employee base that is not sitting in front of a computer all day or is not very computer savvy. Its intuitive and allows them to do much of what they need to do right on their phone. They are constantly updating and enhancing the products and much of it is based ...

"Does the job"

What do you like best about UKG Pro? UKG has a simple platform that both hiring managers and talent aquistion can use. There is an email notification from whoever is required action at any given time. What do you dislike about UKG Pro? There is not a calendar software assiciated so scheduling is still on your own. There is also not a way for talent acquisition to hide candidates that are not pretent for the manager to see so sometimes there is miscommunication. What problems is UKG Pro ...

"Recommended"

What do you like best about UKG Pro? reporting is fairly simple and user friendly. i reccomend it. What do you dislike about UKG Pro? the occasional time we have gotten kicked out the system during payroll, but it usually gets resolved right away. Recommendations to others considering UKG Pro: reccomend for sure What problems is UKG Pro solving and how is that benefiting you? none, we like the reporting especially compared to other programs we have used.

"Highly Recommend for HCM"

What do you like best about UKG Pro? I like best the strong customer community and how UKG works hard to ensure that the system is growing into a top-notch platform. What do you dislike about UKG Pro? At times, reaching the proper Support channel can be a problem, however, I have had years of success with multiple Support representatives. What problems is UKG Pro solving and how is that benefiting you? We are maximizing our use of the system to empower both our employees and Managers in the ...

"The new UltiPro works!"

What do you like best about UKG Pro? UltiPro is user-friendly. It has a website and an app; you can log in to the app with your unique URL to have your company info right there on your phone. Being able to request time off or pull old pay stubs from your phone is fantastic. What do you dislike about UKG Pro? I didn't particularly like that on the app you cannot clock in. You would have to loggin on your web browser on your phone which was just an extra step, less user frendly. What problems ...

"Game changer!"

What do you like best about UKG Pro? Our company just started using UKG products this year and it is a total game changer for the way we process our employees timesheets and time off requests! I love how easy it is to use and manage our large team. What do you dislike about UKG Pro? The site sometimes goes down, this causes issues with employees ablility to clock in and out. A more sable server would help so the system is not down as often. What problems is UKG Pro solving and how is that ...

"Very easy to use and a simple way to look into all your paystubs, etc."

What do you like best about UKG Pro? I find the most easiest thing to use is drop down tabs What do you dislike about UKG Pro? The biggest downfall is that when you sign in, it logs out too fast What problems is UKG Pro solving and how is that benefiting you? I'm honestly not having to solve issues

"average product with good service"

What do you like best about UKG Pro? service is easily reachable and very resourceful and shows expertise in their product. What do you dislike about UKG Pro? customization could be easier , access levels are clunky. What problems is UKG Pro solving and how is that benefiting you? easier to maintain info and prepare reports.

"Comprehensive HRIS. Many avenues for expansion."

What do you like best about UKG Pro? The system's organization is top-notch, employee information is easy to find. There are many different tools to utilize and the program is constantly offering new features. What do you dislike about UKG Pro? Delicate employee changes such as pay and location information can be a little wonky, we have found some issues that we work to avoid future occurrences. The system does have days where it is slower than others. What problems is UKG Pro solving and ...