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8.5

SpotScore

UKG Pro - HR Software

UKG Pro Reviews in September 2026: User Ratings, Pros & Cons

Streamline and revolutionize your HR management.

4.24

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UKG Pro offers custom pricing plan

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UKG Pro Reviews & Ratings

4.24

Very Good

Based on 1275 ratings & 1430 reviews

Are you using UKG Pro?

Rating Distribution

Excellent

(793)

Very Good

(456)

Good

(121)

Poor

(40)

Terrible

(20)

Spotsaas Editor’s POV

UKG Pro has cemented itself as a robust and comprehensive solution in the HR technology space, offering a wide array of features that streamline critical workforce management tasks. Its user-friendly interface and impressive reporting capabilities are some of its standout features, with customers praising the intuitive design and ability to generate real-time ...Read more

UKG Pro pros and cons

  • Real-time reporting saves time and gives both employees and administrators access to current data.

  • Navigation and design support users with varied technical backgrounds.

  • Covers HR, payroll, recruiting, onboarding, and document management in a single platform.

  • Customer support is available and assists with training and ticket resolution.

  • Advanced features like Business Intelligence reporting are complex and not accessible to non-technical users without training.

  • Time tracking and scheduling features can feel overly complex or hard to configure.

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Showing 1071-1080 out of 1430

AU

Anonymous User

03/22/17

4 out of 5

"Informative & FUN!"

What do you like best about UKG Pro? Ultipro is very user friendly! The system makes it easy to navigate to every page! It simply makes sense. Our old system had the motto of do the opposite of what make sense. After completing my hands on learning session, I'm very excited to utilize the BI feature, providing reports and charts to my Mangers. I'm excited to roll out the onboarding feature to eliminate wasted time of dual entry. What do you dislike about UKG Pro? Time Management. We have ...

Read more

MB

Mary B

03/22/17

4 out of 5

"HR Manager"

What do you like best about UKG Pro? user friendly over all that employees are able to related and use What do you dislike about UKG Pro? glitches in payroll that are difficult to figure out until you get an error Recommendations to others considering UKG Pro: Yes What problems is UKG Pro solving and how is that benefiting you? N/A

MB

Mary B

03/22/17

4 out of 5

"HR Manager"

What do you like best about UKG Pro? user friendly over all that employees are able to related and use What do you dislike about UKG Pro? glitches in payroll that are difficult to figure out until you get an error Recommendations to others considering UKG Pro: Yes What problems is UKG Pro solving and how is that benefiting you? N/A

AB

alda b

03/22/17

5 out of 5

"very informative with great speakers!"

What do you like best about UKG Pro? everyone is so knowledgeable and freindly What do you dislike about UKG Pro? there is nothing i disliked everything is great What problems is UKG Pro solving and how is that benefiting you? Payroll issues and adjustments

AU

Anonymous User

03/22/17

5 out of 5

"Extremely informative. Great opportunity to meet other Ultimate Software users and the support team"

What do you like best about UKG Pro? Great topics. Always learn something new. What do you dislike about UKG Pro? I was disappointed with the check in process Tuesday morning. Recommendations to others considering UKG Pro: Do not know. What problems is UKG Pro solving and how is that benefiting you? Looking for enhanced reporting opportunities, specifically dealing with Pre and Post Payroll process.

AU

Anonymous User

03/22/17

5 out of 5

"Ultimate Product Review"

What do you like best about UKG Pro? Easy to use, from a functional standpoint. Lots of support when you need it. What do you dislike about UKG Pro? Sometimes it seems hard to get a quick answer when you need it. Recommendations to others considering UKG Pro: Functional teams need to own and drive the product for your company. You can't just implement and forget. What problems is UKG Pro solving and how is that benefiting you? Productivity improvements and efficiency. Self service ...

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AU

Anonymous User

03/22/17

4 out of 5

"Payroll process "

What do you like best about UKG Pro? it is a user friendly platform and easy to navigate What do you dislike about UKG Pro? Most of my dislikes are based on the role and security within my company. The IT department doesn't understand my needs and limits the screens I see in back office. Currently we are looking at making "the move" to web What problems is UKG Pro solving and how is that benefiting you? we are currently going through a business process analysis

KM

Kelley M

03/22/17

4 out of 5

"Performance Management"

What do you like best about UKG Pro? That reviews can all be done on-line vs paper. What do you dislike about UKG Pro? That there is not enough of approval levels - Manager can not send it to next level manager for approval and then to HR for approval. We have to do this outside the system with next level manager and then just HR approves. There is also not a way to edit the goals within the review. Example- If a mgr did not put goals in or approve goals when you initiate the review it ...

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LB

Laura B

03/22/17

4 out of 5

"Fairly user friendly HR system. One stop shop!"

What do you like best about UKG Pro? One sign in for all HR information and systems. User friendly. What do you dislike about UKG Pro? PTO- cannot approve only a portion of the PTO request. It's all or nothing. Also, as a payroll administrator, when I view the list of PTO, if I click on a PTO request box, have to scroll to the top to see what the request is and no name shows on box. Also, UTA shifts. If a person works outside their shift, they have UAT when then shows up on their paystub as ...

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AU

Anonymous User

03/22/17

4 out of 5

"Payroll process "

What do you like best about UKG Pro? it is a user friendly platform and easy to navigate What do you dislike about UKG Pro? Most of my dislikes are based on the role and security within my company. The IT department doesn't understand my needs and limits the screens I see in back office. Currently we are looking at making "the move" to web What problems is UKG Pro solving and how is that benefiting you? we are currently going through a business process analysis

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].