spotsaas-logo
Get Listed

8.5

Spot Score

UKG Pro - HR Software

UKG Pro Reviews in May 2025: User Ratings, Pros & Cons

Streamline and revolutionize your HR management.

4.2

Add to compare

UKG Pro offers custom pricing plan

Request a Quote

UKG Pro Reviews & Ratings

4.2

Very Good

Based on 3216 ratings & 1430 reviews

Rating Distribution

Excellent

(793)

Very Good

(456)

Good

(121)

Poor

(40)

Terible

(20)

Expert's Review

UKG Pro has cemented itself as a robust and comprehensive solution in the HR technology space, offering a wide array of features that streamline critical workforce management tasks. Its user-friendly interface and impressive reporting capabilities are some of its standout features, with customers praising the intuitive design and ability to generate real-time ...Read more

UKG Pro pros and cons

  • Real-time reporting capabilities save time and provide transparency for employees and administrators.

  • Easy navigation and intuitive design make it user-friendly for individuals with varied technical expertise.

  • Comprehensive features for HR, payroll, recruiting, onboarding, and document management streamline workflows.

  • Strong customer support availability, often responsive and helpful in training and ticket resolution.

  • Steep learning curve for advanced features like reporting and Business Intelligence, confusing for non-technical users.

  • Time tracking and scheduling functionalities can feel overly complex or cumbersome.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 1071-1080 out of 1430

DR

Dawn R

03/22/17

5 out of 5

"Ultipro - Associate Pleaser"

What do you like best about UKG Pro? VERY user friendly. The free training opportunities and the ease of getting assistance. What do you dislike about UKG Pro? Submitting cases and having to purchase separate modules (Performance and Talent management) What problems is UKG Pro solving and how is that benefiting you? Open Enrollment! Submitting PTO requests. General Ledger

AU

Anonymous User

03/22/17

5 out of 5

"UltiPro Performance Review"

What do you like best about UKG Pro? I like that all the modules are in one place and we can add more with relative ease. What do you dislike about UKG Pro? File feed integrations with my 3rd party vendors are the bane of my existence. Recommendations to others considering UKG Pro: We've enabled comp management but haven't actually used it yet. The enabling process and set up was relatively easy and we look forward to using it during our next merit increase cycle. What problems is UKG Pro ...

Read more

WB

wanda b

03/22/17

5 out of 5

"Ulti looking good"

What do you like best about UKG Pro? the erm we have helps us with issues or new product info we need. the multitude of produces you have. What do you dislike about UKG Pro? BI because it is complicated, but it helps to have so much trianig on it What problems is UKG Pro solving and how is that benefiting you? having HR and payroll in one data bases. this has cut down on time and duplication of work.

AU

Anonymous User

03/22/17

5 out of 5

"UltiPro Performance Review"

What do you like best about UKG Pro? I like that all the modules are in one place and we can add more with relative ease. What do you dislike about UKG Pro? File feed integrations with my 3rd party vendors are the bane of my existence. Recommendations to others considering UKG Pro: We've enabled comp management but haven't actually used it yet. The enabling process and set up was relatively easy and we look forward to using it during our next merit increase cycle. What problems is UKG Pro ...

Read more

MB

Mary B

03/22/17

4 out of 5

"HR Manager"

What do you like best about UKG Pro? user friendly over all that employees are able to related and use What do you dislike about UKG Pro? glitches in payroll that are difficult to figure out until you get an error Recommendations to others considering UKG Pro: Yes What problems is UKG Pro solving and how is that benefiting you? N/A

CD

Cindy D

03/22/17

3.5 out of 5

"Director, Total Rewards & HRIS"

What do you like best about UKG Pro? Manager self service on the web, workflow What do you dislike about UKG Pro? Lacking leave administration workflow, lacking eligibility rules for benefits Recommendations to others considering UKG Pro: Evaluate the benefit workflow for larger customers. What problems is UKG Pro solving and how is that benefiting you? Lots of manual work to complete benefit and job transactions. I think the upload function works well.

AU

Anonymous User

03/22/17

2.5 out of 5

"Ultimate Experience"

What do you like best about UKG Pro? I like the ability of real time payroll processing and being able to make real time changes to a paycheck and see the check immediately. What do you dislike about UKG Pro? Uploading of batches. If you need to make a change to the batch you have to undo all batches and start over with the uploads to correct just the one batch. Customer Support. Too many open cases and the team is not responsive in a timely manner. What problems is UKG Pro solving and how ...

Read more

LC

Lorrie C

03/22/17

5 out of 5

"Great Product - That has approved our work flow and payroll processing by 100%"

What do you like best about UKG Pro? Everything your need to do your job accurately and efficiently is in one convenient place. What do you dislike about UKG Pro? The only thing I really have an issue with is the UTM product. We really need a very detailed distribution of your employees time worked and this does not really meet our needs. Recommendations to others considering UKG Pro: Be sure to include all departments that Payroll effects. HR and Payroll cannot know what everyone in the ...

Read more

AU

Anonymous User

03/22/17

5 out of 5

"Ultimate Product Review"

What do you like best about UKG Pro? Easy to use, from a functional standpoint. Lots of support when you need it. What do you dislike about UKG Pro? Sometimes it seems hard to get a quick answer when you need it. Recommendations to others considering UKG Pro: Functional teams need to own and drive the product for your company. You can't just implement and forget. What problems is UKG Pro solving and how is that benefiting you? Productivity improvements and efficiency. Self service ...

Read more

WB

wanda b

03/22/17

5 out of 5

"Ulti looking good"

What do you like best about UKG Pro? the erm we have helps us with issues or new product info we need. the multitude of produces you have. What do you dislike about UKG Pro? BI because it is complicated, but it helps to have so much trianig on it What problems is UKG Pro solving and how is that benefiting you? having HR and payroll in one data bases. this has cut down on time and duplication of work.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].