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UJET - Contact Center Operations Software

UJET Reviews in May 2025: User Ratings, Pros & Cons

Revolutionizing contact centers for ultimate efficiency.

4.7

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UJET Reviews & Ratings

4.7

Excellent

Based on 639 ratings & 539 reviews

Rating Distribution

Excellent

(512)

Very Good

(27)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 151-160 out of 539

BH

Bassem H

08/29/22

5 out of 5

"Technical Support"

What do you like best about UJET? The fact that I can set my status and change it according to what I'm currently doing, also the integration with different platforms works very smoothly with no complications at all. What do you dislike about UJET? The UI design is kinda basic and needs a bit of new design, also if it can get a little bit more optimization for mobile and iOS devices will be nice along with an app control. What problems is UJET solving and how is that benefiting you? being ...

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MG

Mostafa G

08/29/22

5 out of 5

"Its easy to use, and quality is good."

What do you like best about UJET? quality of the voice, fast dialer, integration with other apps What do you dislike about UJET? not many options, takes a long time to load when starting up. What problems is UJET solving and how is that benefiting you? international calling

AH

Ahmed H

08/23/22

5 out of 5

"Very easy and simple to use."

What do you like best about UJET? easy calls, and very self-describing, much easier to do outbound calls, also helpful when it comes to auxes. Very clear call quality and strong network connection. What do you dislike about UJET? someitmes errors during logging in, sometimes it takes to unavailable when left idle for a while which means no calls will come in. Can still improve the login issues. What problems is UJET solving and how is that benefiting you? We use Ujet to take the incoming ...

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HE

Herbert E

08/22/22

5 out of 5

"I've been using UJET for quite some time now and all is good with this tool and very user friendly!"

What do you like best about UJET? UJET is reliable when it comes to delivering the needed channels for our customers, from inbound calls to outbound and even sending text messages. User friendly. What do you dislike about UJET? Whenever the connection drops (not UJET's fault) that is the time we're having trouble re-connecting with the current call with UJET. All issues are manageable. What problems is UJET solving and how is that benefiting you? UJET's been helpful for unresolved contact ...

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AU

Anonymous User

08/19/22

5 out of 5

"A great business tool that makes work more efficient!"

What do you like best about UJET? I like the ability to look up the information while listening to and making calls with everything at my fingertips on one screen. What do you dislike about UJET? This tool is new to me and because it makes my work more efficient I have not found anything I dislike about UJET What problems is UJET solving and how is that benefiting you? It is more efficient having the ability to make and review calls within the same system I work out of.

AU

Anonymous User

08/18/22

5 out of 5

"Friendly and easy to use. I love this app."

What do you like best about UJET? I can make call, send text messages and even receive calls when needed What do you dislike about UJET? doesn't always allow you to answer a call What problems is UJET solving and how is that benefiting you? faster way of communication, benefiting us 100%

AU

Anonymous User

08/18/22

5 out of 5

"uJet Experience"

What do you like best about UJET? I already encountered a lot of tools that do the same thing with uJet. However, their difference is incomparable since uJet is more user-friendly, organized, and easy to use. What do you dislike about UJET? The only thing that I dislike is that, I cannot change my aux when I'm on chat every time I put it on wrap up when my outbound call already ended. What problems is UJET solving and how is that benefiting you? The algorithm in chat.

ED

Edbert D

08/18/22

5 out of 5

"Very user friendly and reliable."

What do you like best about UJET? Inbound and Outbound calling as well as call transferring made easy What do you dislike about UJET? None! Everything looks good! Thanks and keep up the good work team! What problems is UJET solving and how is that benefiting you? Outbound calling made easy.

CI

Cezara Ivona H

08/18/22

5 out of 5

"User friendly app"

What do you like best about UJET? Very simple to use, user friendly and nice graphics What do you dislike about UJET? Sometimes appears missed call, after 1 second What problems is UJET solving and how is that benefiting you? Missed call problems, i think they are solving that

AU

Anonymous User

08/17/22

5 out of 5

"Love ujet"

What do you like best about UJET? Count down for incoming call is the absolute best. What do you dislike about UJET? Dead air calls that come in it would be nice to know if someone was actually there. Leave the call back number on screen so we can use that to search for members. What problems is UJET solving and how is that benefiting you? It's helping us to be able to call back faster with the hang up call back button.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].