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UJET - Contact Center Operations Software

UJET Reviews in May 2025: User Ratings, Pros & Cons

Revolutionizing contact centers for ultimate efficiency.

4.7

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UJET Reviews & Ratings

4.7

Excellent

Based on 639 ratings & 539 reviews

Rating Distribution

Excellent

(512)

Very Good

(27)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 101-110 out of 539

IF

Ismael F

04/13/23

5 out of 5

"The skill and the page is too easy t and helpful."

What do you like best about UJET? The development in the presentation of call and chat statistics. What do you dislike about UJET? The transfers are not clear. When we transfer it go to another deparment. What problems is UJET solving and how is that benefiting you? The communication between the client and the company

IF

Ismael F

04/13/23

5 out of 5

"The skill and the page is too easy t and helpful."

What do you like best about UJET? The development in the presentation of call and chat statistics. What do you dislike about UJET? The transfers are not clear. When we transfer it go to another deparment. What problems is UJET solving and how is that benefiting you? The communication between the client and the company

MC

Mahhii C

04/11/23

5 out of 5

"Ujet is user friendly, easy to use and time efficient."

What do you like best about UJET? Ujet is easy to use and efficient. It does not take long to learn and works well. What do you dislike about UJET? As with most technology, it can glitch and prevents me from being successful in completing my customer's call. What problems is UJET solving and how is that benefiting you? N/A

MC

Mahhii C

04/11/23

5 out of 5

"Ujet is user friendly, easy to use and time efficient."

What do you like best about UJET? Ujet is easy to use and efficient. It does not take long to learn and works well. What do you dislike about UJET? As with most technology, it can glitch and prevents me from being successful in completing my customer's call. What problems is UJET solving and how is that benefiting you? N/A

AU

Anonymous User

04/10/23

5 out of 5

"Manager"

What do you like best about UJET? UJET is easy to use from an agent standpoint by working directly the web browser. User interface is very intuative and easy to train. Creating queues is also very simple and does not take much technical knowledge. What do you dislike about UJET? Because the agent window works from a web browser, whenever an issue is presented it is required to delete cache and cookies, effectively logging out of every internal tool used. What problems is UJET solving and ...

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AU

Anonymous User

04/10/23

5 out of 5

"Manager"

What do you like best about UJET? UJET is easy to use from an agent standpoint by working directly the web browser. User interface is very intuative and easy to train. Creating queues is also very simple and does not take much technical knowledge. What do you dislike about UJET? Because the agent window works from a web browser, whenever an issue is presented it is required to delete cache and cookies, effectively logging out of every internal tool used. What problems is UJET solving and ...

Read more

CS

Christian S

04/08/23

5 out of 5

"A very useful toll"

What do you like best about UJET? Ujet is easy to learn and easy to use, the way it converges with other work tools to make everything more agile is exceptional. What do you dislike about UJET? I have not found anything negative in my experience using Ujet. What problems is UJET solving and how is that benefiting you? Ujet offers great solutions for time management within our production processes.

CS

Christian S

04/08/23

5 out of 5

"A very useful toll"

What do you like best about UJET? Ujet is easy to learn and easy to use, the way it converges with other work tools to make everything more agile is exceptional. What do you dislike about UJET? I have not found anything negative in my experience using Ujet. What problems is UJET solving and how is that benefiting you? Ujet offers great solutions for time management within our production processes.

JM

John Marty C

04/07/23

5 out of 5

"Simple and reliable"

What do you like best about UJET? the simple and reliability of this tool. the fact that it is just simple and easy to navigate What do you dislike about UJET? it does need some improvement on to the ui making it more simple and relax looking What problems is UJET solving and how is that benefiting you? connecting to many of our customer around the world

AW

Aaron W

04/07/23

5 out of 5

"Great Service"

What do you like best about UJET? UJET has been very helpful in ensuring that all previous contacts are logged properly and easily combine with other found contacts. What do you dislike about UJET? I would like to see it have a warning before it does its sign out at 10 pm CST. What problems is UJET solving and how is that benefiting you? Helps me ensure that all of my records are kept in order so when I need to resolve disputes, I have a clear timeline of events.