UberConference Reviews in June 2026: User Ratings, Pros & Cons

MIGRATED TO Dialpad Ai Meetings

Don't sign up unless you are sure

I signed up for a trial account and tried to cancel before my first billing cycle. The link internally on the portal to cancel is "broken" and has been for at least 6 months. I thought I had canceled my account. I had asked for it to be canceled and 6 months later they are still charging me. My advice: look at RingCentral instead.

Extensive Documentation & Support

We came from an old-fashioned in-house PBX system and considered a number of vendors before trying Dialpad. Support is excellent and very thorough and fast. Documentation is ridiculously extensive, yet well laid-out and clear. Call quality is excellent and the built-in auto-attendant, transcription, follow-me, desktop and phone apps are all stable and excellent. No down-time or network problems. The cost per-seat is competitive and it works well. We're a small user, but that doesn't seem to ...

Sarah did a great job working with me…

Sarah did a great job working with me and following up. Unfortunately, I have not had that same dedication from other employees at Dialpad.

He was helpful

He was helpful, polite, knowledgeable and solved the issues the best he could with today's technology.

Lawrence did a great job!!!

I am feeling great after receiving great help from Lawrence. He genuinely helped me and did everything he could. He was soo polite and was really helpful. Thank you

GREAT SERVICE!

Andren is obviously well versed in your company's technology as well as a very creative and methodical problem solver. My problem was an unsupported microphone that would not properly record my voicemail greeting. He was able to diagnose this problem and recommend an alternate solution by uploading a converted voice file from my mobile phone. I am very satisfied with this experience. Andren should be on track for management of your training department and should get a raise before someone ...

worst experience dealing with an online service in 25 years

I have been using Dialpad for ~ 15 months & although most of the support agents have been kind, responsive & helpful, both the service & their policies are not up to par, especially the service reps that handle unsatisfied customers. It appears I'm not alone, many others here agree. First, the service dropped my calls often (from the desktop app), normally about 3-4 times a month. Sometimes I could not call a number at all with no ringing after making a call or no ability to use an auto ...

worst experience dealing with an online service in 25 years

I have been using Dialpad for ~ 15 months & although most of the support agents have been kind, responsive & helpful, both the service & their policies are not up to par, especially the service reps that handle unsatisfied customers. It appears I'm not alone, many others here agree. First, the service dropped my calls often (from the desktop app), normally about 3-4 times a month. Sometimes I could not call a number at all with no ringing after making a call or no ability to use an auto ...

My problem was solved promptly, courteously, and effectively

The person assisting me was very helpful, knowledgeable, and prompt compared to other customer service representatives. I can tell you that the issue that needed to be resolved related to the central reason we selected Dialpad, so without their help we would have looked to a different vendor.

Edlyn Was very helpful and reached out…

Edlyn Was very helpful and reached out to her team for additional information in order to help me