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CA
Cesar Atienza Jr
10/16/24
Edgardo did a good job
Date of experience: October 16, 2024
DM
Dan McAteer
10/15/24
Great Tech Support When Coming on Board!
Dialpad support was very helpful when I was initially getting set up to use it. If the product is half as good as the support team was, I think I'm in for a real treat!
CM
christopher maestas
10/15/24
I was walked through step by step on…
I was walked through step by step on how to complete my registration making the process the easiest to complete. The best customer service ever provided to me by any company i have ever worked with
LX
Load Xpress
10/14/24
Fast
fast time for support
MA
Muhammad Arslan khan
10/11/24
I was talking to Jansin Locsin from…
I was talking to Jansin Locsin from past two hours to re-activate my account and helped me a lot.He's such a nice person.He helped to do SMS Registration process in a very kind way.He helped me to done the SMS Registration in less than 10-minutes.
FA
Flash Autoglass
10/11/24
Very fast and efficient
Very fast and efficient, knew exactly how and what i need help with. Truly appreciate the wonderful help, great customer service.
MF
Molly Faught
10/10/24
Rommell
Rommel and the other gentleman I spoke to were knowledgeable about resolving the issue I was having, provided steps to resolve and a direct line of communication for following up on my request. As someone who works in customer service, it is always critical to provide a customer a direct line of communication when the issue may take two to three days to resolve. The direct line of communication provides a sense of trust and commitment from the CS representive that the issue will be ...
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A
Abdullah
10/09/24
outstanding support I received from…
outstanding support I received from Rome R., a member of your technical support team at Dialpad. Rome went above and beyond in assisting me with my recent SMS campaign registration. His deep knowledge, patience, and clear communication made a complex process feel smooth and manageable. He not only guided me through each step but also took the time to address all my concerns, ensuring that I fully understood the requirements and best practices. What truly stood out was his dedication—Rome ...
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CZ
Carlos Zambrana
10/09/24
Just try to assign an agent a bit faster…
Just try to assign an agent a bit faster. Other than that, the customer service was great!
LM
lillian mare
10/07/24
I got exceptional service from Jun
I got exceptional service from Jun
