UberConference Reviews in July 2025: User Ratings, Pros & Cons

MIGRATED TO Dialpad Ai Meetings

Excellent customer service

Excellent customer service. They are responsive and thorough and their product is excellent. I have recommended them to a number of people I work with.

Dialpad has really made the difference…

Dialpad has really made the difference for our business. We needed a powerful platform to enable us to save customer contacts, transfer calls, place calls on hold, merge existing calls, etc. Dialpad does all of that and more. The only hiccup I've experienced is call quality prior to connecting my computer directly to a hard-wired line. The customer service was excellent in suggesting I try that, rather than wifi and it solved the problem completely.

Dialpad has been very beneficial in not…

Dialpad has been very beneficial in not only saving money every month on our normal phone use, but is allowing us to integrate two remote facilities at little additional cost compared to traditional service.

Dialpad makes it easy to take work with…

Dialpad makes it easy to take work with you ANY where. Dialpad makes communication possible all the time. Dialpad has excellent customer service too. Response to questions with the hour.

Always responsive

They have always been available to answer any question I might have to keep us running smooth, whether it be through a phone call or email they are always quick to respond and resolve my issues.

Great User Experience and Dynamite Sound Quality

I switched my numerous numbers and accounts from RingCentral to Dialpad and have zero regrets. Dialpad's user interface is clean and easy to use, their tech support has been both helpful and responsive, and the sound quality of the service has been excellent. I highly recommend their service.

Great Product, Reliable Service, Attentive Support

Even though they don't have a customer line to call, they have great customer service. They have always been quick to respond and eager to please. My company operates 24/7/365 and we have not noticed any service issues. Dialpad has been a great solution for our needs. Updates and fixes come in a very timely manner (in my experience). And they're constantly improving the product. I don't think that you can beat it. Especially, for the price.

Fine service, wish call quality were more reliable, but features make up for it.

Great customer service - they are missing some features I think should be standard - such as integration with my phone's phone book in the way that say Sideline works, where it calls straight to my phone line and I can see that it is a sideline call. It's either that or their voip is less reliable over my data than is Sideline. Of course Dialpad has some crazy features that nobody else seems to have, so I keep them for that reason (auto-AI-transcription, for example, and a dead simple and ...

easy to use

easy to use & convenient for our group - no matter how many are taking part.

Great customer service and easy setup

Great customer service and easy setup. Still working on integrating all of the features into our business so I can't speak to the long term functionality but based on first impressions I am optimistic.