UberConference Reviews in July 2025: User Ratings, Pros & Cons

MIGRATED TO Dialpad Ai Meetings

Overall

Overall, Dialpad has been an amazing tool for us to communicate with our clients. There was just a time when we experienced delays of messages in our group chat. It was quite hard to catch up with urgent informations because it wasn't visible in one of our staff's account.

Superb conferencing software

PROS: UberConference's audio quality is very crisp and recording is always reliable, freeing us of worries of failing to store important meetings. CONS: We hope we could downgrade our current version. The interface in the most recent upgrade looks more complicated and is giving our non-techy team members quite a difficult time to adjust.

Great customer service

We use Dialpad companywide and through our call center functions. The platform is reliable, but what I'm most impressed with is the customer service from our Account Manager. Actionables are completed same day, responsiveness is within minutes, and everyone is super friendly.

Great Product, Support, and Call Quality - Highly Recommend

I have used several VOIP providers and I would say DialPad seems above the rest. Agreements are fair (I'm talking to you RingCentral), customer support and onboarding has been very good, technology is cutting edge, features are configurable, etc. Anyone saying their calls are dropped, it is probably due to their poor internet connection. We have had zero problems with call quality. It is very good. You also have the option of calling out through your cell phone connection while still ...

Keeps up with long and complex meetings

PROS: If you have a big event, UberConference would be your best bet. It runs very smoothly from inviting guests to recording calls. You won't be disappointed. Everything in it, such as the screen and document sharing, unlimited international calls, and integration to social media, will be extremely useful somewhere down the road. CONS: The mobile version is very difficult to use. Also, the overall interface looks quite outdated, somehow negatively affecting the professional mood the team ...

The ultimate conferencing tool

PROS: UberConference sets the standard for everything when it comes to videoconferencing, from scheduling calls and screen sharing to recording calls and sharing documents with participants. CONS: Finding the most compatible browser for it entailed a long series of trial and error.

Very wary. False reviews

Very wary. Look at all the positive reviews. All done on the same date. Hmmmmm

The best choice for videoconferencing

PROS: UberConference's top five strengths are 1. Consistent high quality of audio and video, giving little room for errors. 2. Easy to set up 3. Low-cost for many features. It also has a free plan but it's too limited for my needs. 4. No waiting time to enter as you won't need for moderators to approve you. As long as you have the link you're good to go. 5. Screen-sharing command is easy to find CONS: The free plan does not cover international calling which is a deviation from standard ...

The best service.

I use Dialpad all the time. Things I really appreciate is the integration with my CRM for one-click dialing. The transcription service is cool and the app for my phone serves to keep business separate from personal. Also, I am able to both read & listen to any voice recordings. I pay the annual charge and at this pricepoint you cannot beat what is being offered. Bottom line is that I am always recommending Dialpad to all my associates as a must have vs. working off a cell phone.

SERIOUSLY? WHY ALL THE STARS?!

Where do I even begin? First, it's hard to believe all these good reviews are REAL. The business I work with uses Dialpad along with Service Titan, and we've had nothing but issues for the last eight months. Calls are frequently dropped, or a customer suddenly can't hear me when I'm right in the middle of booking their appointment. This happens DAILY. The set up for after hours call routing is confusing and hard to configure. I've had issues for over a week and customer service STILL hasn't ...