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NH
Nicholle Harshbarger
09/16/21
REVIEW FOR GENNIE
Gennie was awesome in helping me learn how to change one of my CSR's status. She was patient with me and she gave me exactly what I needed. GREAT TEAM MEMBER YOU HAVE THERE!!! SHE IS FABULOUS!!
MM
Mark Monroe
09/16/21
International VOIP Services - DIALPAD Makes It Happen!
We had recently tried to set up VOIP service in Canada as we opened a new business there (our HQ is in Australia). Incredibly, 3 other VOIP services had their respective "Reasons" they couldn't do it --- but when I worked with Rob at DialPad --- all that changed. With that in mind, I can unreservedly offer 5 STARS TO ROB AT DIALPAD!
LA
Lauren Ansolabehere
09/16/21
Friendly and Efficient
Roma was wonderfully helpful. She answered my questions, and helped me manage my account quickly. Overall, everyone I've spoken to at Dialpad has been GREAT. Thank you!
AL
Andrew Lawrence
09/16/21
Jona was terrific
Jona was terrific. We ran into a road block trying to solve the issue that had come up. Jona pulled up an existing ticket saying that there was not resolution. As we continued speaking Jona was able to find a work around that solved our problem. She is a terrific asset for Dialpad
DA
DialPad Admin
09/16/21
Jona went above and beyond!
Jona knew exactly what I needed, communicated with me at each step, offered to touch base with me when he sensed there could be a delay, and even reached out via chat after I said goodbye to let me know he got an answer. And best of all, he was able to solve my problem. Jona rocks!
MR
Marco Reyes
09/15/21
Karen was very helpful by instructing…
Karen was very helpful by instructing me on how to delete a license, on top she helped me out when I had issues deleting it myself.
CB
Caroline Bewkes
09/15/21
The Dialpad customer support team is…
The Dialpad customer support team is excellent! Both Jade and Edison were incredibly helpful when setting up our service. Would highly recommend their team!
D
Darren
09/15/21
Outstanding support desk person
Rob was very conscientious and went far beyond what I would expect from a support request at 6:30pm in the evening. Great person to have on support team. I could not remove a license, he not only took care of that, he found another unused license we had been overspending on for months thanks to his help.
JH
Jason Hall
09/15/21
Great experience with the support team.
Date of experience: September 16, 2021
MJ
Maria Jenina Pujalte
09/15/21
Big thanks to Win for permanently…
Big thanks to Win for permanently fixing our concern. Kudos to your team!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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