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CH
Charlotte Harris
09/23/21
Amazing Customer Support
Immediate, friendly and accurate help. Our office loves loves loves this program largely due to the almost instant support provided. We also enjoy the flexibility the system offers. After searching for the right phone system for my medical practice, I am thrilled we went with Dialpad.
GM
Georganna Montgomery
09/23/21
Thank you for your help and patience as…
Thank you for your help and patience as we figured out how to use Dialpad! We look forward to using Dialpad to simplify things in our office with our incoming calls and requests from our tenants.
NJ
Nhg Jobs
09/22/21
Great Customer Service
Great Customer Service The team is very helpful and easy to communicate with. Walked me through setup, onboarding issues, and extra items as well. Great experience with the customer service team, and my organization loves the product.
CE
Christy Eang
09/22/21
Noah was extremely helpful and…
Noah was extremely helpful and understanding!
IY
Ilsoon Yang
09/22/21
The rep was very responsive and quick…
The rep was very responsive and quick to address all my requests.
MB
Melissa Bell
09/22/21
Helpful and responsive.
Date of experience: September 23, 2021
AP
Alexis Pahl
09/22/21
Speedy & Helpful
Nicole was quick to respond and take care of the items that I wasn't able to figure out on my end. With all of the administrative work I have on my plate, it was refreshing to not be on hold or wait for a long time to have my issue resolved.
QP
QQFS Panel
09/22/21
Dialpad had issues connecting to 049…
Dialpad had issues connecting to 049 numbers in Belgium, which is operator Orange, from our company's Belgium Customer support channel. - My original ticket included ONE OTHER number and the first support person only tested that and said "it is invalid yes. most probably 493, 495, 497, 498 are also not active numbers. I don't see any problem with her account" - Then Nicole W Came through and actually tested this, fixed the issue and made it work! She's a star! This whole ordeal took 4 ...
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CS
Cassandra Stevens
09/21/21
Karen was Great!
Karen was very helpful. Her answers were easy to understand and she perfectly addressed all of my questions. Excellent Customer service!
ZT
Zachary Talbot
09/21/21
Support
So far it has been a very good experience, the service does not fall, and it is heard well. the support is very friendly. The most I like is their customer support team. Every single time I called them to obtain support, Dialpad technical (or support team), helped me to sort the problem out. Absolutely a fantastic team!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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