Typeform Reviews in July 2026: User Ratings, Pros & Cons

Beware of the dreaded 'trial' designation...

I was looking forward to using the Typeform service. I happily upgraded to be able to use their survey for an online course of mine. However, once I upgraded, I discovered I'd have to take time out of my day to remove the 'trial' designation from my forms. After jumping around on the site for half an hour, it was just too difficult. Then, as I canceled my subscription (on the same day I signed up), I realized they don't offer any refunds. Very disappointed. I canceled, anyway, because this ...

Easy to create and deploy solution for any survey and forms

What do you like best? I use Typeform for many interactions with our customers every day. Let's start with the builder design. Typeform builder is very easy to use, I was able to start creating complex and big forms and surveys right away, and I never had to search "How to do this thing in the Typeform". Typeform builder is very intuitive - I never needed to give any walkthrough or training to our new employees or other departments for them to start using it. It's packed with features ...

Nice UI, best for simpler projects

What do you like best? The interface is clean and simple for admins and survey-takers. What do you dislike? There's not a ton of next-level functionality with logic and segmentation. Recommendations to others considering the product: Look at different tools if you need more sementing, logic, and survey question formats (eg, different ranking options). What problems are you solving with the product? What benefits have you realized? Product feedback and market ...

Typeform free plan is really dissappointing

I used to use Typeform at a previous company and loved it, so I started using their free plan when I set up my new company. Their free plan is so disappointing. It's crashed on multiple occasions for me, and although it gives you certain form templates when I go to publish it says I need to upgrade to publish that particular template. I've wasted 2 hours this morning setting up a form, having it crash and finally being told I couldn't publish it without upgrading to a paid plan so I've had ...

Ask for anything in a custom, clean and fun way that customers will love

What do you like best? I've used Typeform in a ton of different customer success capacities - but the possibilities are truly endless. Anything you can think of, you can basically create. And it's SO easy. The templates are great, and you can spin up new forms in a couple of minutes or less. The UX is super intuitive while giving you a lot of options to create exactly what you need - while also making it beautiful. You can use your own brand hex colors or some of the simple and clean ...

Inexistent support

I've been trying to get help from their support, but they never answer. I sent several messages for the last 3 weeks, none was ever answered. (Update: despite from Typeform's response below, I still haven't got any response from their support. There's no ticket number, I sent my request to support at typeform.com but got no response.)

You can't even build a small quiz for…

You can't even build a small quiz for your daughters birthday with the free version. Using one of their templates already exceeds the trial features ... wasted an hour and had no quiz. Thanks for nothing.

Easy to Use Forms and Love VideoAsk App

What do you like best? VideoAsk app has helped me solicit reviews, nurture customers, and recruit partners for our start up business. It allows us to be authentic, professional and fun while collecting necessary data easily. The Forms are extremely easy to use and customize. What do you dislike? For a small business, there is nothing to dislike. What problems are you solving with the product? What benefits have you realized? We have been able to create user profiles for our ...

Typeform is the perfect tool!

What do you like best? You can turn a list of questions into a friendly conversation. And get better data. Typeform is easy to use to build a survey you're customers will love. What do you dislike? The price and limitations in the free version. Recommendations to others considering the product: Typeform is easy to use to build a survey you're customers will love. What problems are you solving with the product? What benefits have you realized? Good data and customer ...

Why I love using Typeform

What do you like best? Highly intuitive, and very easy to use. Excellent UI... What do you dislike? Templates library is limited, can do better with few more designs What problems are you solving with the product? What benefits have you realized? I Use Typeforms for Surveys, Feedback, and Application forms