Twilio Flex Reviews in June 2026: User Ratings, Pros & Cons

I love the functionality of the service and how easy it can be.

What do you like best? Twilio is one of the best platforms that exist for the development of new technologies and for communication in general. twilio I like it because its service is useful and very easy to use after it adapts to the system. I also like the great variety of ways in which to write a code in Twilio, thanks to that I can make it much more personalized and thus manage the Calls in a better way I love the diversity of options available for connectivity and it is that Twilio ...

I have been with Twilio for 10 years

I have been with Twilio for 10 years. Never have I been so disappointed with their service. The following issues I have experienced over that last 10 years are as follows:1. Fax Service has been BETA all this time. Constant fax dropped calls or no fax at all.2. There auto-pay system is flawed. It will take and take and take to the point of your bank account being exhausted. No daily limits.3. Their Wireless IOT is very unstable for High Use devices.4. SMS were always hit and miss. The ...

Have been locked out of my account for days

Have been locked out of my account for several days on and off and they are just about uncontactable. If you can find an alternative suggest you do so.

TWILIO/INTELIQUENT COMPANY IS THE WORLD…

TWILIO/INTELIQUENT COMPANY IS THE WORLD LARGEST SPAMMING & HARASSING NETWORK HUBRECEIVED OVER 1500 HARASSING CALLS FROM THIS COMPANY NETWORK OVER A PERIOD OF 9 MONTHS , PUBLICLY PRETENDING THAT THEY ARE FIGHERS OF SPAMMING AND ROBO CALLING ! NOW WITH OVER 22000 SIGNATURES WE ARE FINALLY READY TO START BRINGING THESE CLOWNS TO JUSTICE ! TIME HAS COME TO SHED THE LIGHT ON THESE PARASITES OF OUR SOCIETY !

I don’t recommend it for the following…

I don’t recommend it for the following reasons ... Here are some of the issues 1-system is buggy -2-sms deliverablity is questionable - I have tested it and while it says delivered , sms was never delivered 3-support has no clue - and is below average -in my personal opinion it’s the worst I have encountered so far by far ..4-they will not investigate non delivery issues For small issues like Mine - so there is no way to know if your sms will be delivered even though system said it did ...

These guys are the WORST!!!!!!!!!!

The most SCREWED up dipwads I have ever dealt with. There is no way to contact them if there is an issue. i WOULD PAY DOUBLE NOT TO DEAL WITH THEM.

don't throw away your money!

Immediately after placing an order on Saturday I noticed my mistake and tried to CANCEL my order, I CAN'T. Because there is NO WAY TO CANCEL!I emailed customer service 2 or 3 times, they returned 'we got your email with the same subject'. But on Monday, the order was not canceled and it was shipped. I had to send 10 e-mails to where the order was sent.I connected to phone numbers country with VPN services, then try to call by free websites, and results:Some calls were forwarded the same day ...

I wanted to have an Indian +91 IVR…

I wanted to have an Indian +91 IVR number so was purchased it by paying $20 on their portal. Next day again it said, account suspended due to lack of funds. So I paid 20$ again. Then it said recharge your account and I paid $ 20 again. After that, when i wanted to check by making a call to the purchased number, turns out that it is being used by someone in India already. Seems to me like a scam. Awaiting for a reply on the refund.

great to monitor the work habits of my team

What do you like best? Easy to see my team in one place, when they log in and out and what call status they are in. Also easy to listen live. What do you dislike? Need the ability to listen live to an outbound call, other than that we have the functionality that we need from twilio Recommendations to others considering the product: make sure you get the most out of all the features because there are plenty to utilize. there really isnt anything you cant monitor as far as phone ...

Looses connectivity and logs out

What do you like best? Twilio is a simple, user friendly way to log in and out of work activities What do you dislike? The app often logs out if left idle on one status too long. Sometimes it takes a bit for the app to log in and out What problems are you solving with the product? What benefits have you realized? Workforce management