Twilio Flex Reviews in June 2026: User Ratings, Pros & Cons
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Twilio Flex Reviews & Ratings
Spotsaas Editor’s POV
Twilio Flex provides a highly customizable platform for building communication applications. Its powerful APIs and quick implementation make it a favorite among developers, though it may require technical expertise to fully leverage its capabilities.Read more
Twilio Flex pros and cons
Highly customizable
Quick implementation
No hardware needed
Powerful APIs
Complex for beginners
Requires developer resources
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Showing 51-60 out of 111
F
Franklin
08/01/20
Good service
Good service, i like a lot.
HE
Hussein Ebrahimi
07/08/20
Twilio removed my account without any…
Twilio removed my account without any warning. Support is very bad. Never start a project with Twilio. They are expensive and not very reliable.
M
Michelle
07/05/20
I haven't used this service in forever…
I haven't used this service in forever and they randomly charged my card without my permission to add more funds. scam.
TM
Tommy McNally
06/22/20
Lucky Escape
Lucky Escape! I've filled in 3 contact forms for call backs and haven't had anyone contact me. No customer service number or UK support contact. By reading these comments i had a lucky escape!
BD
Benedikt DE MUYT
06/16/20
Sendgrid support sucks badly
our mails over the ip of Sendgrid is blocked by all microsoft servers (like hotmail, outlook, live, ...) we post a request to sendgrid support but don't even get a response .... support really sucks
I
Ido
05/12/20
Shady business practices - beware!
These people give you the illusion that your expenses are capped by forcing you to pay them ahead of time ("recharge your balance"), but then keep billing you long after your balance reaches zero, without notifying you. You can come in 2 years later and find that you have a >$300 "debt" to them, which is exactly what happened to me.
RP
Romain POIROT LELLIG
05/05/20
We used Twilio to distribute SMSs in…
We used Twilio to distribute SMSs in Nigeria.They did a hack of a job, we lost thousands of dollars in error messages, they felt no responsability whatsoever and gave no refunds.We switched to another provider and, in a week, it cost us only a fraction of what Twilio cost us in half a day.
MK
Madhav Kothandaraman
05/04/20
Suspended 2 times lol
My account got suspended after paying 20$ to get credit on the account. I got it unsuspended by talking to staff over support tickets, but they suspended it again, and have not responded to my tickets whatsoever to date. If i can't have my account back, can i have my money back.
SM
Stephen Mines
04/13/20
Easy use on their APIs
Easy use on their APIs
KK
Krishna Kishore
03/24/20
Great service
Great service, you need to be developer to comfortable using their service. Lots services and products to cover all your communication needs.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].