9.4
SpotScore
TunnelBear Review: Is It The Right VPN Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Plan Available
GDPRStarts from $3.33 / Month, also offers free forever plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Security & Compliance
Support
FAQ
Blogs
Spotsaas Analysis for TunnelBear
TunnelBear is a VPN software solution used by freelancers and small business IT teams, particularly those needing secure access to public Wi-Fi or geo-restricted content. With a rating of 3.63/5 from 141 reviews, it shows mixed feedback, suggesting it appeals to some users but may not meet everyone's expectations.
Users appreciate TunnelBear's user-friendly interface and strong privacy protection, making it a good choice for those who prioritize ease of use and security. However, the limited free version is a notable drawback, especially for those relying on the free plan for consistent performance.
Quick facts about TunnelBear
What is TunnelBear?
TunnelBear is a consumer VPN for individuals who want to protect their browsing on public Wi-Fi or access geo-restricted content without navigating complex network settings. Its bear-themed interface and one-click connection make it one of the most approachable options for users new to VPNs. A free tier with 500MB of monthly data lets users evaluate the service before paying, though speeds can be slower than premium competitors during high-traffic periods.
Pricing
Starts from $3.33 / Month
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
GDPRMulti-Factor Authentication (MFA)
Data residency:Global
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
TunnelBear was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider TunnelBear
- Use cases
- Remote workers needing secure public Wi-Fi access, Individuals accessing geo-restricted streaming content, Privacy-conscious freelancers and small businesses
- Team types
- Freelancers, Small business IT teams
- Company size
- 1-50 employees, 51-500 employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose TunnelBear
Intuitive and easy setup process
Engaging and user-friendly bear-themed interface
Reliable connections for accessing geo-restricted content
Is TunnelBear right for you?
Best VPN for beginners needing simple, secure access on public Wi-Fi.
Choose TunnelBear if
- You want an easy, quick setup without technical complexity.
- You need reliable access to geo-restricted streaming content.
- You prefer a fun, user-friendly interface that simplifies VPN use.
Consider alternatives if
- You require high or unlimited data usage beyond the free plan limits.
- You need advanced VPN configurations and enterprise-level security controls.
What buyers should know before shortlisting TunnelBear
TunnelBear stands out as a VPN solution that combines ease of use with an engaging, fun interface, making it particularly appealing to beginners. Many users have praised its intuitive setup, adorable bear-themed design, and reliable connections for accessing geo-restricted content, such as Netflix and gaming servers.
The inclusion of a free plan with 500 MB of monthly data allows users to test the waters before committing, and the pricing for paid plans is seen as competitive by many. Its strong privacy policies and commitment to user security contribute to peace of mind for those seeking anonymous and secure browsing.
Despite its strengths, some users have noted occasional connectivity drops and slower speeds compared to premium competitors, especially during heavy usage, or when switching between hotspots. Others have mentioned limitations in server locations and scalability for advanced users.
Customer support, while responsive to some, has faced criticism for availability and resolution times in a few cases. Overall, TunnelBear is a great option for casual users and light browsing needs.
For power users or those requiring advanced features, exploring alternatives may be worthwhile.
TunnelBear pros and cons
- TunnelBear pros
Intuitive and easy setup process
Engaging and user-friendly bear-themed interface
Reliable connections for accessing geo-restricted content
- TunnelBear cons
Limited free plan data allowance (500 MB/month)
Lack of advanced configuration options for enterprise needs
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What is the pricing of TunnelBear?
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TunnelBear reviews and ratings
Buyer sentiment
Users appreciate TunnelBear’s ease of use and fun design but note limitations in data allowance and advanced features.
What buyers like
- Ease of use
- Engaging user interface
- Effective geo-unblocking
Common complaints
- Limited free data
- Lack of advanced features
Are you using TunnelBear?
What users are saying
ML
Matthew LeMahieu
02/14/25
Awesome
Bought 3 years. The VPN is torrent friendly ❤️
В
Валентин
06/15/24
Nice VPN
Nice VPN. Good speed and many locations. There is free trial.
D
dorders
01/19/24
Easiest VPN to use and works great!
I have been using tunnel bear for many years. Very easy to use. No clue about the bad reviews. This VPN is so easy to set. You simply select the ...
Read more
SW
Samuel W
10/03/23
"TunnelBear for Business Review"
What do you like best about TunnelBear for Teams? As VP of Communications, it's my duty to ensure our customers are engaged to optimal. With ...
Read more
E
Eric
05/28/23
Works perfectly, easy to use
It has worked for everything I am using, like Netflix and Eurovision. As well as for gaming and stuff. Interface and website were very very easy to ...
Read more
LS
Liz S
03/30/23
"So quick and easy to use, very reliable connection"
What do you like best about TunnelBear for Teams? I installed this on my mobile (Huawei) while overseas and it worked like a dream, so easy to use, ...
Read more
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What are the features of TunnelBear?
Anonymous browsing is an important feature of various software that allows users to privately and securely browse the internet. It provides…
DNS Leak Protection is a vital security feature designed to protect users' online privacy. It is a feature commonly found in many VPN (Virtu…
A kill switch is a feature commonly found in software applications that provides an extra layer of security for users. This feature allows t…
Multi-Protocol, also known as multi-protocol routing or multi-protocol switching, is a feature that allows different network protocols to be…
Multilingual browsing is a software feature that allows users to access websites in different languages. It is designed to enhance the user…
Peer-to-Peer (P2P) is a software feature that allows direct communication and sharing between devices without the need for a central server.…
Remote access is a software feature that allows users to access a computer or network from a remote location. This means that individuals ca…
TunnelBear security and data handling
Key compliance certifications and security features for IT and security teams evaluating TunnelBear.
Certifications
Security features
Developer & data
Alternatives to TunnelBear
TunnelBear Support Options
Frequently Asked Questions About TunnelBear
Common questions buyers ask before choosing TunnelBear.
TunnelBear is a VPN Software. TunnelBear offers Peer-to-Peer, Multi-Protocol, Multi-language Browsing, Kill Switch, DNS Leak Protection and many more functionalities.
TunnelBear is a strong fit if: You want an easy, quick setup without technical complexity.; You need reliable access to geo-restricted streaming content.. Consider alternatives if: You require high or unlimited data usage beyond the free plan limits.; You need advanced VPN configurations and enterprise-level security controls..
Buyers commonly note the following limitations of TunnelBear: Limited free plan data allowance (500 MB/month); Lack of advanced configuration options for enterprise needs; Average overall user rating indicating some reliability or performance issues.
Some top alternatives to TunnelBear includes PureVPN, CyberGhost VPN, FastestVPN, NordVPN and Planet VPN.
TunnelBear offers Freemium, Subscription pricing models
The starting price of TunnelBear is $3.33/Month
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
