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Trustpilot - Reputation Management Software

Trustpilot Reviews in August 2026: User Ratings, Pros & Cons

Amplify your reputation, connect with customers.

4

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Starts from $200 / Month, also offers free forever plan

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Trustpilot Reviews & Ratings

4

Very Good

Based on 79567 ratings & 10150 reviews

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Rating Distribution

Excellent

(10126)

Very Good

(24)

Good

(0)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Trustpilot works best for businesses that need a centralized review aggregation platform and want to display customer feedback across their website and marketing materials. Before shortlisting, verify that the platform's moderation policies align with your tolerance for negative reviews—Trustpilot publishes both positive and negative feedback without filtering, ...Read more

Trustpilot pros and cons

  • Easy to use site, colorful, explanatory, and useful.

  • Great service with fast response time.

  • Allows honest reviews for informed decision-making.

  • Trustworthy and accurate platform for reviews.

  • Some extreme opinions can flood the platform, affecting the credibility of reviews.

  • Limited customization options and advanced functionalities in the platform.

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Showing 481-490 out of 10150

MV

Maria Vergara

11/07/24

5 out of 5

Very professional

Very professional

DC

Dhiren Chetty

11/07/24

5 out of 5

This is literally the best company ever…

This is literally the best company ever honestly gave me some much ideas on how I can get these criminals caught great job with the success of Trustpilot you guys changed my life 🫡🤝

SG

salvacion garratt

11/07/24

5 out of 5

I slowly learned my brain was thinking…

I slowly learned my brain was thinking keep working after all this time was not being able to work before.

VK

Virginia Kinghorn

11/07/24

5 out of 5

Fantastic very helpful and pleasant

Fantastic very helpful and pleasant

MS

Mr Shin To Thomas Lam

11/07/24

5 out of 5

It's easy to use and we have a good way…

It's easy to use and we have a good way to express our compliments or complaints.

DE

Dwayne Evans

11/07/24

5 out of 5

What a wonderful experience

What a wonderful experience

AL

Alan leach

11/07/24

5 out of 5

Very safe and trustworthy.

Date of experience: November 07, 2024

CW

Cedric Wright

11/07/24

5 out of 5

Response from Expert Squad

I thank Expert Squad for their prompt response and refund of the one month fee. I did find not any information on a period allowed for a refund. Perhaps this is not easy for a person who does not use Internet often. Other reviewers seem to have had the same problem. I recommend that the payment process and requirements for refunds are made much more transparent and much clearer at the time the customer requests assistance and then registers.

MS

Mrs Sheilagh Ann Maguire

11/07/24

5 out of 5

Happy person

Great services cannot find any faults with trustpilot

C

Chris

11/07/24

5 out of 5

No faults found so keep up the good…

No faults found so keep up the good work, thanks.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].