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9.8

SpotScore

Trustpilot - Reputation Management Software

Trustpilot Reviews in November 2026: User Ratings, Pros & Cons

Amplify your reputation, connect with customers.

5

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Starts from $200 / Month, also offers free forever plan

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Trustpilot Reviews & Ratings

5

Excellent

Based on 8444 ratings & 10150 reviews

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Rating Distribution

Excellent

(10126)

Very Good

(24)

Good

(0)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Trustpilot works best for businesses that need a centralized review aggregation platform and want to display customer feedback across their website and marketing materials. Before shortlisting, verify that the platform's moderation policies align with your tolerance for negative reviews—Trustpilot publishes both positive and negative feedback without filtering, ...Read more

Trustpilot pros and cons

  • Easy to use site, colorful, explanatory, and useful.

  • Great service with fast response time.

  • Allows honest reviews for informed decision-making.

  • Trustworthy and accurate platform for reviews.

  • Some extreme opinions can flood the platform, affecting the credibility of reviews.

  • Limited customization options and advanced functionalities in the platform.

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Showing 1501-1510 out of 10150

EL

Ellen Lloyd

08/29/24

5 out of 5

Was easy to use.

Date of experience: August 29, 2024

C

customer

08/28/24

5 out of 5

This platform made it very easy to…

This platform made it very easy to leave my restuarant review.. Their step by step process was very easy to follow. Great job! Thank you!

GO

Glory Ozy

08/28/24

5 out of 5

Trustworthy experience

Safe to use and I’m so happy I used this app

GT

Gary Taylor

08/28/24

5 out of 5

Amazing review platform

Amazing review platform. Well worth checking in with Trustpilot before making a purchase.

CD

Cheryl Davis

08/28/24

5 out of 5

They are very nice to me

They are very nice to me. Thanks

MC

Monique Cuierrier

08/28/24

5 out of 5

Excellent site against scammers

Excellent site against scammers. Alot of work is put in what you do so well. I always go to your site b4 I buy from an unknowned business. If I could, I would give you a 100 stars. Good job in protecting us consumers.

LA

Linda Allen

08/28/24

5 out of 5

Trust ‘Trustpilot’ & you can’t go wrong!

It’s so comforting to have ‘Trustpilot’ supporting & helping us find what we need! It would be so easy to get into the wrong hands otherwise! You are doing a really good job! Thank you!

KL

Kerry Lush

08/28/24

5 out of 5

Unbiased

I trust trust pilot when searching reviews. Unbiased, very good

GO

GERALDINE O DONOVAN

08/28/24

5 out of 5

Lover of Trustpilot

I always trust Trust pilot for honest reviews

CM

customer M. ODonnell

08/28/24

5 out of 5

Trust Pilot makes customer feedback so easy.

I always try to support good service online with whatever kind of feedback I can give, which is usually speaking with the customer support agent’s supervisor to explain in detail why I was so happy and satisfied that my positive experience was listened to, and hoping it would help the excellent customer/technical support person’s career. I am pleased with the system of reporting my experiences that trustpilot.com makes available. It is an admirable business when so well designed for ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].