8.9
SpotScore

Truly Reviews in September 2026: User Ratings, Pros & Cons
Engage customers in real-time with Truly.
Add to compare
Starts from $55 / User / Month when Billed Yearly
Truly Reviews & Ratings
Are you using Truly?
Spotsaas Editor’s POV
Truly stands out as a reliable and intuitive tool for call management and integration with CRM systems like Salesforce. Users appreciate its ease of use, seamless integration, and the convenience of both desktop and mobile apps. The ability to switch phone numbers based on call purposes and the feature to listen to and participate in colleague's calls are ...Read more
Truly pros and cons
Reliable metadata flow to CRM, enhancing efficiency.
Desktop and mobile app availability for on-the-go usage.
Easy dialing feature and user-friendly interface for efficient calls.
Strong integration with Salesforce for efficient workflow and tracking.
Intimidating richness of features for new users without adequate support.
Limited customization options and marketplace for advanced functionalities.
Filter results
Sort by :
Showing 41-50 out of 150
AR
Avi R
02/28/20
"Truly nailing the first impression!"
What do you like best about Truly? The call quality of truly helps you set the right impression with prospects. Call quality is one of the first things prospects pick up on. The moment a poor impression is set, you have too many things working against your team and company brand. As a sales professional and a trainer, I've realized both sides of a call need to be flawless. If your sales reps are battling call quality, their role immediately becomes increasingly difficult when credibility is ...
Read more
AR
Avi R
02/28/20
"Truly nailing the first impression!"
What do you like best about Truly? The call quality of truly helps you set the right impression with prospects. Call quality is one of the first things prospects pick up on. The moment a poor impression is set, you have too many things working against your team and company brand. As a sales professional and a trainer, I've realized both sides of a call need to be flawless. If your sales reps are battling call quality, their role immediately becomes increasingly difficult when credibility is ...
Read more
AU
Anonymous User
10/24/19
"User-friendly interface, but low call quality"
What do you like best about Truly? Truly's interface is very user-friendly and intuitive. Transferring calls, joining a call, and managing your profile/settings is all incredibly easy. The app is easy to navigate and looks great. I like that I can access recordings of calls right in the app.
UI
User in Computer Software
10/24/19
"User-friendly interface, but low call quality"
What do you like best? Truly's interface is very user-friendly and intuitive. Transferring calls, joining a call, and managing your profile/settings is all incredibly easy. The app is easy to navigate and looks great. I like that I can access recordings of calls right in the app.
UI
User in Human Resources
10/24/19
"Very poor user experience."
What do you like best? There are few things I like about Truly. I do like the feature that allows us to call from local presence mode when prospecting for outbound leads.
AU
Anonymous User
10/24/19
"Very poor user experience."
What do you like best about Truly? There are few things I like about Truly. I do like the feature that allows us to call from local presence mode when prospecting for outbound leads.
UI
User in Human Resources
10/22/19
"Good but tends to cut out quite often."
What do you like best? I like that I have a specific company phone number with Truly and that the system syncs with Salesforce.
AU
Anonymous User
10/22/19
"Good but tends to cut out quite often."
What do you like best about Truly? I like that I have a specific company phone number with Truly and that the system syncs with Salesforce. What do you dislike about Truly?
UI
User in Internet
10/17/19
"Good, most of the time."
What do you like best? Cross funtionality with linkedin, customizable call classification, call monitoring functionality
AU
Anonymous User
10/17/19
"Good, most of the time."
What do you like best about Truly? Cross funtionality with linkedin, customizable call classification, call monitoring functionality What do you dislike about Truly?
Free vendor scorecard
Evaluate Truly objectively with the call center software scorecard
A weighted call center software vendor scorecard to score Truly against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].