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Troops - New SaaS Software

Troops Reviews in September 2026: User Ratings, Pros & Cons

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4.48

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Troops Reviews & Ratings

4.48

Very Good

Based on 300 ratings & 330 reviews

Are you using Troops?

Rating Distribution

Excellent

(225)

Very Good

(84)

Good

(21)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Troops integrates with Salesforce and Slack to centralize CRM workflows and reduce manual data entry. Before shortlisting, verify that your team uses both platforms—Troops adds friction if you rely on other communication tools or CRM systems. Check whether your Salesforce instance uses custom fields or complex permission models, as Troops may require ...Read more

Troops pros and cons

  • CRM integration

  • Workflow streamlining

  • Improves data accuracy

  • Enhances team collaboration

  • Requires setup for integration

  • May have a learning curve

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Showing 41-50 out of 330

AU

Anonymous User

08/26/21

4 out of 5

"Great piece of technology to keep sellers accountable"

What do you like best about Troops? The Alert function is handy in the day-to-day. What do you dislike about Troops?

AU

Anonymous User

08/26/21

3 out of 5

"I don't use the app a ton, but when I commit to it it's extremely helpful"

What do you like best about Troops? I like the Integration with Salesforce + Slack What do you dislike about Troops?

AU

Anonymous User

08/26/21

3.5 out of 5

"experience using in my company"

What do you like best about Troops? time management when connecting to tasks What do you dislike about Troops?

AU

Anonymous User

08/26/21

3.5 out of 5

"Troops works for you IF you set it up correctly"

What do you like best about Troops? Troops works just as it says it will. We found that folks on our team either LOVE it or are indifferent, but this mainly came down to working styles. Folks that loved real-time updates or preferred working in Slack noted that the software saved them hours each week, while others just muted the notifications. I think Troops rolls out very good, relevant new features and is very open to feedback. Their support is excellent, our (2nd) CSM took a lot of time ...

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JB

John B

08/26/21

3.5 out of 5

"Persistent and sometimes overwhelming"

What do you like best about Troops? Reminders for things I need to complete in salesforce What do you dislike about Troops?

AU

Anonymous User

08/26/21

3 out of 5

"My Experience"

What do you like best about Troops? Reminders and Communication through third parties What do you dislike about Troops?

AU

Anonymous User

08/26/21

3 out of 5

"Sometimes I find it too easy to ignore troops because I get too many notifications"

What do you like best about Troops? The ability to remove emails and turn them into slacks What do you dislike about Troops?

AU

Anonymous User

08/26/21

5 out of 5

"Skeptical at first-LOVE it now!"

What do you like best about Troops? At first, I thought this would be another annoying plug-in. Now, I love using it! It cuts down chatter from management for updates because it's just so easy to use.

AU

Anonymous User

08/26/21

5 out of 5

"Love staying in the know"

What do you like best about Troops? Staying in the know as to what's happening with my deals What do you dislike about Troops?

AU

Anonymous User

08/26/21

5 out of 5

"Great tool"

What do you like best about Troops? Keeps me on track during my busy days and makes sure I address my top priorities What do you dislike about Troops?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].