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Troops - New SaaS Software

Troops Reviews in September 2026: User Ratings, Pros & Cons

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4.48

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Troops Reviews & Ratings

4.48

Very Good

Based on 300 ratings & 330 reviews

Are you using Troops?

Rating Distribution

Excellent

(225)

Very Good

(84)

Good

(21)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Troops integrates with Salesforce and Slack to centralize CRM workflows and reduce manual data entry. Before shortlisting, verify that your team uses both platforms—Troops adds friction if you rely on other communication tools or CRM systems. Check whether your Salesforce instance uses custom fields or complex permission models, as Troops may require ...Read more

Troops pros and cons

  • CRM integration

  • Workflow streamlining

  • Improves data accuracy

  • Enhances team collaboration

  • Requires setup for integration

  • May have a learning curve

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Showing 271-280 out of 330

AU

Anonymous User

01/15/20

4 out of 5

"Troops is a great add to your digital tool belt!"

What do you like best about Troops? Troops can integrate with many tools including Salesforce and Slack. What do you dislike about Troops?

AU

Anonymous User

01/15/20

4 out of 5

"Great workplace management tool!"

What do you like best about Troops? I love that at the end of the day I can log all tasks that I completed that day. It helps me forecast and prospect accordingly.

AU

Anonymous User

01/15/20

4 out of 5

"Troops is an invaluable sales tool!"

What do you like best about Troops? I love the real time notifications that I get through Slack. This makes it really easy to update the stages of my deal. What do you dislike about Troops?

DY

Davis Y

01/15/20

4 out of 5

"Troops usage"

What do you like best about Troops? Ability to sync SFDC<>Slack is useful. Particularly for alerts when our team signs deals. What do you dislike about Troops?

AU

Anonymous User

01/15/20

4.5 out of 5

"Time saving in the field"

What do you like best about Troops? I like the ability to search through and navigate through leads/opportunities and easily contact them while on the go, or out in the field.

ET

Elizabeth T

01/15/20

4.5 out of 5

"Troops has Automated my Customer Interactions"

What do you like best about Troops? I use troops to help remind me to log customer engagements in Salesforce. This is a life saver and helps me stay on top of my work load.

PM

Philip M

01/15/20

3.5 out of 5

"Great way to organize prospects"

What do you like best about Troops? I like how easy it is to pass leads to the correct team! It is difficult to maintain a pipeline through multiple industries, so this is an effective way to put the correct prospects in front of the right team.

AU

Anonymous User

01/15/20

4.5 out of 5

"Makes logging activity much easier"

What do you like best about Troops? The ability to log activity from slack. It serves as the reminder to get the notes in SFDC, and gives me a working list. What do you dislike about Troops?

AU

Anonymous User

01/15/20

4.5 out of 5

"Great merged functionalities"

What do you like best about Troops? Salesforce and Slack integrations are awesome. What do you dislike about Troops?

AU

Anonymous User

01/15/20

4.5 out of 5

"Sales Operations, Inside Sales."

What do you like best about Troops? Instant gratifications for team wins, great for morale. Ability to help data cleansing and hygiene. What do you dislike about Troops?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].