Troops Reviews in June 2026: User Ratings, Pros & Cons

"More time selling, less time in admin"

What do you like best about Troops? Being able to update opportunities and file meeting notes from my phone between meetings while on the road. Unbelievable productivity increase, and it makes my notes more accurate and reflective of the deal.

"Troops is a must have for sales orgs that love Slack"

What do you like best about Troops? I love the integration with Slack and being notified right from slack when I am getting a new lead or a deal has been closed. Our team also loves the gifs that show when a sales person in our org closes a deal. It brings a fun aspect. When people see the gifs come in with the rep highlighted it really rallies people up.

"Powerful Tool for Sales Teams"

What do you like best about Troops? Activity Tracking, SFDC field updates, Forecast Changes My SFDC pipeline has never been cleaner. Next Steps are so easy to update and there's seriously so much more I could be doing with the tool that I know I'm not using.

"Insanely useful as a Customer Success Manager"

What do you like best about Troops? I love that Troops talks directly to Slack. It makes it very seamless for me to look up accounts in my (and my colleagues' names) to pull up client notes quickly without toggling to another window in SalesForce. From my experience as a CS Coach at other organizations, I can tell you point blank that there isn't a more efficient way for employees like me to identify account information.

"Great tool to run more effective Salesforce processes and for manage daily activities"

What do you like best about Troops? Notifications on Accounts, Opportunities and Contacts within Slack are by far the best thing that Troops provide. It transforms Slack from being a noisy messaging platform to a vital sales alerts tool.

"Great for keeping on top of deals"

What do you like best about Troops? The reminders are so simple to setup and really efficient What do you dislike about Troops?

"Must-have for any Slack-heavy sales org"

What do you like best about Troops? Troops is a lifesaver for a fast-growing, high-volume sales team at a startup like ours. The average sales rep in our organization is juggling somewhere between 500 leads and 100 active opportunities so it's incredibly easy for things to get lost in the shuffle. Reps getting auto-reminders when leads or opps lapse prevents anything from falling through the cracks. The alerts are also versatile enough for me to have a private channel where I can see a ...

"Great notification tool"

What do you like best about Troops? Quickly notifies you of leads, and contracts being signed What do you dislike about Troops?

"Best tool for updating salesforce without have to go inside salesforce"

What do you like best about Troops? I love that I am able to update all of my upcoming closes and other records without having to in individually go into each record.

"Here's a tool to help you and your team stay on track"

What do you like best about Troops? I keep track of my deals with ease through troops notification. A quick and efficient way to set reminders and alerts to follow up on tasks and deals. Notifications and reminders can be set for other team members, improving collaborative work.