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TriNet Reviews in June 2026: User Ratings, Pros & Cons

Streamlining HR for small businesses.

4.08

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TriNet Reviews & Ratings

4.08

Very Good

Based on 652 ratings & 602 reviews

Rating Distribution

Excellent

(342)

Very Good

(176)

Good

(26)

Poor

(14)

Terible

(44)

Spotsaas Editor’s POV

TriNet delivers a robust Professional Employer Organization (PEO) and HR technology platform tailored to small and medium-sized businesses that want to outsource payroll, benefits, compliance, and HR administration. By combining payroll processing, benefits administration, risk management, and human resources support under one roof, TriNet helps businesses ...Read more

TriNet pros and cons

  • Supports businesses through scaling teams, multiple states, and complex HR requirements.

  • TriNet stays current with employment law changes, reducing internal compliance burden.

  • Shared employer model helps businesses access enterprise-grade benefits and risk mitigation support.

  • Syncs HR data with accounting, ATS, and productivity systems via API and connectors.

  • Businesses that prefer to keep HR fully internal may find the PEO model less flexible.

  • Onboarding and data migration require coordination and time investment.

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Showing 591-600 out of 602

SG

Scott G

04/06/15

5 out of 5

"Trinet is an incredible way to streamline your company's HR and healthcare programs."

What do you like best about TriNet? Trinet is an incredible way to streamline your company's HR and healthcare programs. Their team is highly attentive, their customer service is excellent and we are proudly a client. What do you dislike about TriNet? Actually I do not dislike anything from TriNet What problems is TriNet solving and how is that benefiting you? We were looking for a way to simplify our growing payroll and insurance needs

PM

Paul M

04/03/15

4.5 out of 5

"Ever-Attentive TriNet"

What do you like best about TriNet? TriNet is always just a phone call or e-mail away, and their response is immediate. This not only applies to our office/administration questions, but they are also readily available to our employees to answer their questions concerning, their payroll, benefits, etc.. Our consultants (both account service and human capital) are well-trained and helpful. What do you dislike about TriNet? I have not found anything I dislike about TriNet. It is disappointing ...

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MC

Matt C

04/03/15

4.5 out of 5

"Great outsourced HR option"

What do you like best about TriNet? As a start-up, where I wear 10 different hats, TriNet is an amazing partner in making my life simpler - for a great price (in both absolute terms as well as relative to other outsourced HR providers) What do you dislike about TriNet? Once things are setup, they are great...but initial on-boarding, special requests, and 'high touch' needs (while very infrequent) are a bit of a pain and often require the 'squeaky wheel' approach (although the customer ...

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AH

Adam H

04/03/15

4.5 out of 5

"Instant HR and Benefits"

What do you like best about TriNet? In under and hour of work, my new company had payroll, an excellent benefit package and an on-demand HR team to help us out as we started our journey to become a legendary business. What I like best? Well... frankly, it all just works and I don't ever think about TriNet or dealing with benefits and payroll. Plus, our account manager, Laurie Anglin has been a great support when we need it. What do you dislike about TriNet? TriNet's focus of course is HR, ...

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LS

Lisa S

04/02/15

5 out of 5

"Outstanding HR and Payroll Provider "

What do you like best about TriNet? TriNet takes the guesswork out of payroll processing, benefits administration, and HR compliance for our business. They are our trusted advisers for all things employee-related, and they continually provide efficient, knowledgeable, and high-quality support. What do you dislike about TriNet? There have been a few times in which a Client Services Representative was unable to answer a particular question or was delayed in responding to a request, but ...

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JC

Jacqueline C

04/02/15

5 out of 5

"User experience of TriNet HR Passport"

What do you like best about TriNet? I love being able to review my paystubs, W2s and update information online. I also love TriNet perks and check it often for deals! It's simple, quick and easy to find information regarding my employment on my own. The health and wellness resources are great as well. There are many resources and discounts available to met through TriNet that would not be available to me if my company had their own HR department. What do you dislike about TriNet? The only ...

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AU

Anonymous User

04/01/15

4.5 out of 5

"Great tool!"

What do you like best about TriNet? I love the great customer service that comes with using a company like TriNet. I've always had a great experience when I work alongside them. It is rare to find a company who produces a wonderful product with customer service that matches. What do you dislike about TriNet? I don't like how there is a monthly charge that goes along with the Direct Pay function though it can certainly be a worthwhile investment. What problems is TriNet solving and how is ...

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DN

Deborah(Debbie) N

03/31/15

5 out of 5

"Trinet Partnership"

What do you like best about TriNet? We have several of our companies aligned with TriNet and we are extremely satisfied with the benefits and support we receive. The website is very user friendly and we have access to all the information we need from TriNet to run our business efficiently. The Trinet staff are very knowledgeable and the communication we receive is a huge benefit making sure we have everything completed timely and are in compliance.. Trinet also has great training ...

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AU

Anonymous User

03/31/15

2.5 out of 5

"TriNet Perform; I have used it for 1 quarter now."

What do you like best about TriNet? The interface looks really good. Very clean. The vision is solid. I am impressed with some of the upcoming features that I have heard about. Definitely moving in the right direction. A few enhancements and it would be perfect. What do you dislike about TriNet? It is not intuitive. Processes are bulky. Employees cannot sign off on reviews when received. Recommendations to others considering TriNet: Be patient. Changes seem to be on the horizon. What ...

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KR

Kathy Rogers M

03/30/15

5 out of 5

"Great company in an ever-crowded field"

What do you like best about TriNet? The top three benefits of working with TriNet Passport are: 1) the professionalism and experience level of their team members that support our business 2) the wide range of benefit plans that are available so that each of our employees can find the right fit 3) the fixed cost per employee administrative fee and no-hidden-costs invoice What do you dislike about TriNet? There have been a few times in which growth and the subsequent internal reorganization ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].