TriNet Reviews in June 2026: User Ratings, Pros & Cons

"For TriNet Expense, terrible customer service and integration with other systems"

What do you like best about TriNet? The app provides basic expense reimbursement services that all other similar apps provide. TriNet does okay with the basics, including with their mobile app. What do you dislike about TriNet? Every month or so, there's a problem that pops up related to one of the external systems/vendors with which TriNet Expense integrates - i.e. direct deposit system, credit card companies, our accounting system, etc. The customer service folks, who will respond to your ...

"Love it!"

What do you like best about TriNet? Very nice to have an all-in-one web portal to access all HR related items. They are all super easy to find, which makes it nice when I just want to find something real quick. I don't have to access around - I know all my answers are located in TriNet. I thought not having an HR department would be rough, but it was nice because all the information lived in one place! What do you dislike about TriNet? Not too much really. I used it at a consulting firm for ...

"HR solution"

What do you like best about TriNet? I like how responsive the team at trinet is. I was trying to set up Payroll deductions for a few ppl at our company and I had a lot of questions, and they walked me through every step. They also are always available to send a rep to our office to be a part of our training program for new hires - which is super helpful because they have so many questions. Thanks TriNet! What do you dislike about TriNet? I dislike the login process for the website. I always ...

"Trinet"

What do you like best about TriNet? Small company, customer service is pretty good and the account reps are responsive What do you dislike about TriNet? don't have all the features we need, and often questions and concerns can take a lot longer to deal with and resolve than they should Recommendations to others considering TriNet: limited offerings, not a good choice for international companies as they cannot handle international payroll. They also don't act as an HRIS, so you cannot manage ...

"Consolidated "HR everything""

What do you like best about TriNet? Easily consolidates everything from an HR perspective. We can download earnings statements, copies of W-2s, gain information about and change our healthcare policies, and basically anything else we want to do from that side of the house. What do you dislike about TriNet? Would be nice if it were combined with TriNet Expense...other than that no complaints yet What problems is TriNet solving and how is that benefiting you? Makes it easy for employees to ...

"Ok App"

What do you like best about TriNet? Employees are able to use mobile app to submit their expenses. Company will be able to assign approvers. What do you dislike about TriNet? trinet does not sync properly with citi card. Do not know about other credit card companies, but hopefully trinet will resolve the integration problem we have with citi card. Secondly, it is hard to get hold of trinet support via phone. Easiest way is to contact them via email, you will have responses ...

"Ok App"

What do you like best about TriNet? Employees are able to use mobile app to submit their expenses. Company will be able to assign approvers. What do you dislike about TriNet? trinet does not sync properly with citi card. Do not know about other credit card companies, but hopefully trinet will resolve the integration problem we have with citi card. Secondly, it is hard to get hold of trinet support via phone. Easiest way is to contact them via email, you will have responses ...

"Would be better if we weren't growing so fast"

What do you like best about TriNet? It's nice to have payroll and benefits in place. When we were smaller it was great having a dedicated person to help with any issues that we had. Our contact was very responsive. What do you dislike about TriNet? As we continue to grow we have been moved to a different point of contact more than once. This causes problems when there are issues that TriNet is taking a long time to resolve. There have been times where everything has to be restated to a new ...

"Would be better if we weren't growing so fast"

What do you like best about TriNet? It's nice to have payroll and benefits in place. When we were smaller it was great having a dedicated person to help with any issues that we had. Our contact was very responsive. What do you dislike about TriNet? As we continue to grow we have been moved to a different point of contact more than once. This causes problems when there are issues that TriNet is taking a long time to resolve. There have been times where everything has to be restated to a new ...

"Fast Expense "

What do you like best about TriNet? The quick ability to upload new expenses. The interface design. What do you dislike about TriNet? Navigation between map and expense screen wasn't as seamless as i would have hoped. What problems is TriNet solving and how is that benefiting you? Taking photos of actual receipts with the phone is great and easy to upload.