TriNet Reviews in June 2026: User Ratings, Pros & Cons

"Easy to use and simple to navigate"

What do you like best about TriNet? The portal is straight forward and easy to use. I have used TriNet for various reasons, PTO requests/tracking, benefits, enrollment and also the marketplace. Enrollment was very simple, and I was able to go back and make updates easily. I also love their Market place, which has great discounts, including hotels, shows and certain bills as well. What do you dislike about TriNet? It's really difficult to use on a mobile device. I have tried logging in a few ...

"Very Easy & Reliable"

What do you like best about TriNet? I love how easy it is to check my information whether it's when I get paid to how much time paid off I have available. What do you dislike about TriNet? I dislike that if I can't find an answer to something, I have to contact support. Support is great, but at time it would be great to have the information I need right in my Trinet. Recommendations to others considering TriNet: This is a great product to use to make sure your team can see all their ...

"Decent benefits platform"

What do you like best about TriNet? I like the consolidation of my HR needs in one place. They're good at notifications and making sure my benefits and work needs are in order. What do you dislike about TriNet? The UI and UX are not great. The platform just feels very clunky and not very user friendly. At the end of the day, it doesn't feel like an all-in-one platform. The use of space, font size and overall experience feels outdated. Recommendations to others considering TriNet: I used to ...

"Great PEO"

What do you like best about TriNet? I highly recommend TriNet for anyone exploring engaging a PEO provider. They make forecasting extremely easy, they have a fantastic network of healthcare plans at an affordable rate and a great implementation/support team. What do you dislike about TriNet? Interface is still a little clunky, but not nearly as bad as ADP or Paychex. Recommendations to others considering TriNet: This is a solid product and I highly recommend using it. What problems is ...

"Lots of Options"

What do you like best about TriNet? Trinet makes it simple for small companies to have a full HR function from tracking PTO to payroll and benefits. It also allows companies like ours with around 50 employees to enjoy the economies of scale and larger benefits usually only available to big companies because of TriNet's collective buying power. It's also relatively easy to set up for new employees making onboarding streamlined. What do you dislike about TriNet? very self-serve... little ...

"Great Employee - Tracking platform"

What do you like best about TriNet? The ease of finding the information you need quickly - you can research your time off, your earning statements, employee time off and a multitude additional information. What do you dislike about TriNet? Honestly as an end user i have not come across anything that I am unhappy with at this point. Recommendations to others considering TriNet: If you are looking for ease of tracking and reporting in a payroll software and company- I would highly recommend ...

"TriNet Review"

What do you like best about TriNet? The dedicated staff to assist and the extensive benefits tools. What do you dislike about TriNet? Sometimes glitchy and would like better reporting ability. What problems is TriNet solving and how is that benefiting you? We needed a benefits provider and an employee management system. TriNet help our small business in a huge way with benefits as well as employee tracking, but could use better reporting ability.

"Great experience with the right people"

What do you like best about TriNet? I like the ease of use of the website. Everything all in one place: benefits, timecards, and employee discounts. What do you dislike about TriNet? Some of the stipulations and communication between HR from company and customer service can be very hard. What problems is TriNet solving and how is that benefiting you? We are solving the issue of having benefits separate. Having everything and all the Human resources coordination together in one place has ...

"Horrible customer service and 3rd party processors"

What do you like best about TriNet? Ease of use. Don't have to create multiple accounts for each card holder What do you dislike about TriNet? Customer service is very slow and the hours are horrible is you live on the East Coast. Since November time frame we keep having issues with their 3rd party credit card processor uploading transactions or linking with our credit card company Capital One Recommendations to others considering TriNet: If you don't live on the west coast, don't expect ...

"I have been a user of Trinet for the last 4 years (?) and have grown used to it. "

What do you like best about TriNet? I would say it's easy to use, informative and keeps important reminders on track. What do you dislike about TriNet? When looking for something really specific, there tends to be a lot of text everywhere which in certain situations makes overwhelming. Recommendations to others considering TriNet: For smaller companies it's easy to handle, manage. But from previous experience, fast growing companies struggle with the software. What problems is TriNet ...