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TriNet - New SaaS Software

TriNet Reviews in June 2026: User Ratings, Pros & Cons

Streamlining HR for small businesses.

4.08

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TriNet Reviews & Ratings

4.08

Very Good

Based on 652 ratings & 602 reviews

Rating Distribution

Excellent

(342)

Very Good

(176)

Good

(26)

Poor

(14)

Terible

(44)

Spotsaas Editor’s POV

TriNet delivers a robust Professional Employer Organization (PEO) and HR technology platform tailored to small and medium-sized businesses that want to outsource payroll, benefits, compliance, and HR administration. By combining payroll processing, benefits administration, risk management, and human resources support under one roof, TriNet helps businesses ...Read more

TriNet pros and cons

  • Supports businesses through scaling teams, multiple states, and complex HR requirements.

  • TriNet stays current with employment law changes, reducing internal compliance burden.

  • Shared employer model helps businesses access enterprise-grade benefits and risk mitigation support.

  • Syncs HR data with accounting, ATS, and productivity systems via API and connectors.

  • Businesses that prefer to keep HR fully internal may find the PEO model less flexible.

  • Onboarding and data migration require coordination and time investment.

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Showing 391-400 out of 602

AU

Anonymous User

10/03/18

5 out of 5

"Great Experience So Far "

What do you like best about TriNet? I like the responsiveness of my support team the best. What do you dislike about TriNet? I wish we could have more benefits carrier options. It would be nice to offer employees the option of going with Aetna or BC/BS. Recommendations to others considering TriNet: Make the switch you won't be disappointed. What problems is TriNet solving and how is that benefiting you? TriNEt has allowed me to be a more effective HR Dept of One by taking the benefits ...

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AU

Anonymous User

10/03/18

5 out of 5

"Excellent all around service"

What do you like best about TriNet? TriNet allows us to do what we do best, sell product rather than spend time and effort trying to implement all the laws required of HR Departments around the country. That saves us time and money. What do you dislike about TriNet? Once in a while they are backed up and slow to respond. Recommendations to others considering TriNet: It's easy to use and well worth the price! What problems is TriNet solving and how is that benefiting you? They manage the ...

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AU

Anonymous User

10/03/18

4 out of 5

"Solid PEO firm but always room for improvement "

What do you like best about TriNet? I like that I do not have to think about HR. Recently I even had a question about coming up with language for our HR policy and I was going to ask our lawyer, which would have cost us. I thought to reach out to Trinet and they did the work for free. It was great. What do you dislike about TriNet? Communication can be overbearing and confusing. Sometimes I have no idea what they are telling me about or asking me to do and you have to read a novel to get to ...

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AU

Anonymous User

10/02/18

4.5 out of 5

"Satisfied customer and user"

What do you like best about TriNet? Overall Trinet is a great platform. It is especially useful for small companies that do not want to or do not have the resources to hire dedicated payroll and HR professionals. The ease of use, benefit program options, and the quick and reliable customer support are some of the highlights. What do you dislike about TriNet? There is little I dislike about Trinet, however a couple of things that could be improved are the website interface which is sometimes ...

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AU

Anonymous User

10/02/18

4.5 out of 5

"Great Customer Service With TriNet"

What do you like best about TriNet? I love the support I get with my TriNet platform and the ease with which I can submit payroll and review company and employee information. Another big benefit is the ability to offer our employees competitive health benefits. What do you dislike about TriNet? The only thing that is a negative about TriNet for us is the cost. As a small business, the administrative costs of the system are a little high. What problems is TriNet solving and how is that ...

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LT

Lindsey T

10/02/18

5 out of 5

"Recommend Trinet to all of my friends with business's"

What do you like best about TriNet? My account manager, Danielle Hawn, is always on top of making sure I complete all the necessary new hire paper work, complete payroll on time and notify me off any changes or updates. What do you dislike about TriNet? Nothing really Trinet has solutions to all of our challenges. What problems is TriNet solving and how is that benefiting you? By using Trinet our small business is able to offer excellent benefit packages to our employees. Trinet also ...

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AU

Anonymous User

09/28/18

2.5 out of 5

"Sometimes difficult to navigate"

What do you like best about TriNet? The many options that are provided to me What do you dislike about TriNet? it can be sometimes difficult to navigate What problems is TriNet solving and how is that benefiting you? Answering HR questions from staff

AU

Anonymous User

09/28/18

4.5 out of 5

"Professional Payroll service"

What do you like best about TriNet? Online service with dedicate client service manager&support What do you dislike about TriNet? Lack of information on taxes and missing detailed reporting Recommendations to others considering TriNet: Worth working with. Even though need to supervise from time to time. What problems is TriNet solving and how is that benefiting you? Taxes with various states, termination process and such. Benefits, that I am able to do most of payroll operation through ...

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AU

Anonymous User

09/28/18

3.5 out of 5

"company HR"

What do you like best about TriNet? employee portal & market place. ease of use What do you dislike about TriNet? Would like more employee discounts in marketplace. Recommendations to others considering TriNet: ease of use What problems is TriNet solving and how is that benefiting you? easy new hire process

AU

Anonymous User

09/27/18

4 out of 5

"Makes HR a little easier"

What do you like best about TriNet? Trinet makes certain HR duties, like payroll and benefits adminitration, simpler. Instead of having to dedicate time and effort to do certain aspects of payroll & benefits, I am able to ask someone at Trinet for a solution, or they have established guidelines and solutions already. What do you dislike about TriNet? We dislike the overall lack of transparency with Trinet. We have no method of comparing certain things, or getting instructions over certain ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].