TriNet Reviews in June 2026: User Ratings, Pros & Cons

"Keeps us up to date and in compliance! "

What do you like best about TriNet? Trinet is great at making sure that we are up to date with any and all changes to compliance. They are also great at helping with our questions when they come up What do you dislike about TriNet? We have had our point person change on us a few times and the transitions have been rough. Also, if she is ever out of the office it is inevitable that the person taking over doesn't have the correct information for the job. Sometimes response time is slow or ...

"An All-In-One Package"

What do you like best about TriNet? TriNet is our source for "everything HR." We love the benefits package and benefits enrollment process. We can't imagine the work and decisions our benefits would require without them. Entering payroll is quick and efficient, and our employees love access to their electronic pay stubs... which include a "year to date" amount for pay, taxes, benefits, and even our HSA's. Most of the time we run smoothly and independently, but occasionally there is that ...

"HR manager"

What do you like best about TriNet? Support from HR rep has been very helpful What do you dislike about TriNet? user interface of the website at times is challenging Recommendations to others considering TriNet: Establish a good relationship with support rep. What problems is TriNet solving and how is that benefiting you? guidance from support rep

"Moving forward with confidence"

What do you like best about TriNet? As a smaller company, having the expertise from TriNet to back you up and reconfirm your instincts is so valuable! Especially because we have many remote team members in different states, it helps us stay on top of changing updates without having to become experts on the legal requirements for each state! What do you dislike about TriNet? Initially, we were assigned a coordinator that didn't meet our needs, but this individual was quickly ...

"Great for Small Business"

What do you like best about TriNet? With TriNet, I no longer have to spend time keeping myself up to date on changing tax or unemployment rates. I can focus on the operation of my business and leave the HR headaches to TriNet. I am also able to offer a benefits-rich package to potential employees that I couldn't as a small employer, such as disability coverages, AFLAC, legal plans, etc. I also appreciate the "branches" strategy that TriNet has, meaning the people who work on my account are ...

"My 2-year experience with Trinet"

What do you like best about TriNet? You can rely on Trinet with all things HR What do you dislike about TriNet? A bit slow to respond when using online . What problems is TriNet solving and how is that benefiting you? HR, payroll

"Recommend Trinet - very good payroll provider"

What do you like best about TriNet? We have been use Trinet since 2011. In the past 7 years we have a couple of different account managers, both of them are very good. Email queries always being dealt with in 24hrs. Very impressive! What do you dislike about TriNet? The old termination process is not good enough. Noticed the process has recently been changed, yet to have a chance to test it. Hope it will solve the problem. What problems is TriNet solving and how is that benefiting ...

"Poor Customer Service model"

What do you like best about TriNet? Seamless management of our payroll and appreciate options for 401k which many other payroll provider cannot offer. What do you dislike about TriNet? New centralized customer service model. Customers no longer have a dedicated service representative. What problems is TriNet solving and how is that benefiting you? Ability to run our large membership association with limited staff that does not have to deal with tax reporting and individual staff questions ...

"Great Experience"

What do you like best about TriNet? TriNet has made the process of enrollment very easy. What do you dislike about TriNet? I do not like that there are additional fees for sole-propriety/one person companies. What problems is TriNet solving and how is that benefiting you? TriNet provides me with F500 level health insurance.

"Chill service PEO"

What do you like best about TriNet? Marlene is by far the best. She has always been available when an issue would arise. Especially helpful during hurricane Irma. Great for getting helpful advice, whether it be benefits, legal or just simple payroll questions What do you dislike about TriNet? Benefits costs still going up, and choices for providers are limited, partially due to our location What problems is TriNet solving and how is that benefiting you? Human Resource issues that have ...