TriNet Reviews in June 2026: User Ratings, Pros & Cons

"Excellent service and timely responses"

What do you like best about TriNet? Having one point of contact who knows not just the TriNet system, but someone I can talk to about HR stuff since I am a department of 1. What do you dislike about TriNet? There isn't really anything I don't like about TriNet. The service has been great. There are a few things that aren't obvious to find but that just takes time and learning. What problems is TriNet solving and how is that benefiting you? Nice to have payroll and benefits managed by ...

"My experience"

What do you like best about TriNet? Easy to get the service and very professional service providers What do you dislike about TriNet? Cost for the company is becoming an issue to maintain the service What problems is TriNet solving and how is that benefiting you? HR is becoming one of the important value. We getting medical, payroll, 401k,

"Good for Small Businesses"

What do you like best about TriNet? - The system is intuitive - Many ways to reach customer support (live chat, e-mail, phone) - Fast response from assigned payroll and HR reps - Sends us payroll deadline reminders - Payroll automatically submits - never miss a payroll deadline as long as theres data in the batch - Regional Account Manager checks in via e-mail and in person frequently - Import files make payroll uploads a lot faster What do you dislike about TriNet? - Custom reporting ...

"Amazing!"

What do you like best about TriNet? I get to review my hours & paychecks. I’m able to put in sick time and still get paid on time. What do you dislike about TriNet? Being redirected to another page when it’s time for me to fill in my time sheet. What problems is TriNet solving and how is that benefiting you? Extending the time sheet.

"Not a bad third party service "

What do you like best about TriNet? Easily access pay stubs and see staffing schedule. Also able to see next paychecks and holidays with ease. What do you dislike about TriNet? Paper checks are not considered payroll What problems is TriNet solving and how is that benefiting you? HR, payroll, schedules, benefits

"Clean Navigation "

What do you like best about TriNet? The user dashbaord is well organized and self-explanatory so it's easy to find what I need. What do you dislike about TriNet? There aren't many things I dislike, though I will say that I don't use it all that often in my day-to-day What problems is TriNet solving and how is that benefiting you? Scaling HR efforts in lieu of a formal HR/Compensation team to assist

"Trinet- great for startups, but not for complex business setups"

What do you like best about TriNet? - they do the basics for you - they handle the compliance for you What do you dislike about TriNet? - benefits offerings-- cannot be customized to company need, we couldn't get insurance experience - their partnership with the timecard system is not great; hard to navigate the timecard system Trinet offers - it took a while to find a good Payroll expert on Trinet's side to partner with our internal payroll team - termination checks sometimes get delayed ...

"Solid PEO - Used for 7 Years at Multiple Companies"

What do you like best about TriNet? TriNet gives you a lot of the benefits of having a large HR team behind you at a reasonable cost. They negotiate with the big players for you, providing good payroll, health benefits and 401(k) for your teams. They also do a lot of the basic HR stuff (onboarding/offboarding) with very low lift. What do you dislike about TriNet? Not having a direct relationship with the insurers can sometimes yield sub-optimal customer service from them. This is less of a ...

"Julia Eddins"

What do you like best about TriNet? The fact that I have a dedicated advocate at Trinet, Julia is always available and helpful. What do you dislike about TriNet? That Trinet is not in my office. I would like to work every day with Julia Eddins. She is delightful and knowledgeable. What problems is TriNet solving and how is that benefiting you? HR issues, now we have someone with the answers since our organization does not have a formal HR departnment

"Great customer service"

What do you like best about TriNet? The reps go out of their way to help. They catch mistakes and work with us. The response time is quick. What do you dislike about TriNet? The restraints from the system, also they alpha sort works with upper and lower case mattering, odd. Recommendations to others considering TriNet: none currently What problems is TriNet solving and how is that benefiting you? Insurance cost control, various required filings are handled too. Reduction in cost of ...