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TriNet - New SaaS Software

TriNet Reviews in June 2026: User Ratings, Pros & Cons

Streamlining HR for small businesses.

4.08

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TriNet Reviews & Ratings

4.08

Very Good

Based on 652 ratings & 602 reviews

Rating Distribution

Excellent

(342)

Very Good

(176)

Good

(26)

Poor

(14)

Terible

(44)

Spotsaas Editor’s POV

TriNet delivers a robust Professional Employer Organization (PEO) and HR technology platform tailored to small and medium-sized businesses that want to outsource payroll, benefits, compliance, and HR administration. By combining payroll processing, benefits administration, risk management, and human resources support under one roof, TriNet helps businesses ...Read more

TriNet pros and cons

  • Supports businesses through scaling teams, multiple states, and complex HR requirements.

  • TriNet stays current with employment law changes, reducing internal compliance burden.

  • Shared employer model helps businesses access enterprise-grade benefits and risk mitigation support.

  • Syncs HR data with accounting, ATS, and productivity systems via API and connectors.

  • Businesses that prefer to keep HR fully internal may find the PEO model less flexible.

  • Onboarding and data migration require coordination and time investment.

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Showing 291-300 out of 602

TB

Terri B

08/15/19

5 out of 5

"Very Satisfied Client"

What do you like best about TriNet? The TriNet Team has been extremely helpful and responsive to our needs since the earliest stages of our relationship more than two years ago. Their comprehensive website has all the tools we need to efficiently manage our staff. They have a fantastic online library of HR resources to keep us up to date on the most current federal and state employment laws. What do you dislike about TriNet? I can honestly say I do not have any current complaints about ...

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BS

Bob S

08/14/19

5 out of 5

"UK Business First US Operation"

What do you like best about TriNet? I set up a new entity in the US and decided to use Sri-Net as a partner for all of our HR and payroll needs..best decision i made, very supportive and helpful would highly recommend them. We are expanding also in Europe and considering also using them there as well. What do you dislike about TriNet? Nothing really, works very well for us. Have not had any real concerns, clearly being based in UK with theme difference that can be a problem when discussing ...

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AU

Anonymous User

08/14/19

5 out of 5

"Excellent Customer Service"

What do you like best about TriNet? Takes the pain out of doing payroll and benefits. What do you dislike about TriNet? Terminating an employee - I don't like that I can't input actual $ values for PTO owed, rather the system will only take hours. Also don't like that it can't give me exact amount that will be owed right on submission. Recommendations to others considering TriNet: Highly recommend it. What problems is TriNet solving and how is that benefiting you? As a Canadian company with ...

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AU

Anonymous User

08/13/19

5 out of 5

"7 Years of Solid Service"

What do you like best about TriNet? Responses to my questions are prompt & thorough. I love that our representative is so responsive. What do you dislike about TriNet? The portal can be slow, and report generation is very, very slow. What problems is TriNet solving and how is that benefiting you? We have a one-stop solution for our HR needs with TriNet. We are confident that the fees we pay TriNet are far less than the incremental cost of providing all these HR services ourselves ...

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AU

Anonymous User

08/13/19

4.5 out of 5

"VP Finance"

What do you like best about TriNet? Wide range of healthcare provider options What do you dislike about TriNet? Relatively difficult website to vanigate What problems is TriNet solving and how is that benefiting you? Easy to add new employees, choices for healthcare

JP

Jennifer P

08/13/19

5 out of 5

"Incredible and quick assistance"

What do you like best about TriNet? Daily I have complication questions and I simply email my team and Trinet and the problem is solved. I was awake half the night one night last week. emailed Dawn Elliot who got back to me in the very early morning with a solution. She always does! What do you dislike about TriNet? Nothing. The product and the team are wonderful What problems is TriNet solving and how is that benefiting you? Anything related to compensation, benefits, parental leave, everify...

AU

Anonymous User

08/13/19

4.5 out of 5

"VP Finance"

What do you like best about TriNet? Wide range of healthcare provider options What do you dislike about TriNet? Relatively difficult website to vanigate What problems is TriNet solving and how is that benefiting you? Easy to add new employees, choices for healthcare

AU

Anonymous User

08/13/19

5 out of 5

"Excellent Service"

What do you like best about TriNet? Easy outsourced HR and payroll management. I've had great experiences in every situation that comes up, and outcomes usually meet or exceed expectations in terms of resources provided. What do you dislike about TriNet? Some of the resources / advice is set up for generally larger companies. Easy to work around / revise as needed, though. What problems is TriNet solving and how is that benefiting you? We don't have the capacity in house to develop the ...

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TS

Tina S

08/09/19

4.5 out of 5

"Overall Great Experiences"

What do you like best about TriNet? Personal account managers that I can reach out to with all my HR needs who know who I am versus calling a call center for support. What do you dislike about TriNet? Sometimes I get redirected to other departments when I have issues with the supplemental systems which can be frustrating What problems is TriNet solving and how is that benefiting you? HR, Benefits, payroll. Great value for the services being provided.

TS

Tina S

08/09/19

4.5 out of 5

"Overall Great Experiences"

What do you like best about TriNet? Personal account managers that I can reach out to with all my HR needs who know who I am versus calling a call center for support. What do you dislike about TriNet? Sometimes I get redirected to other departments when I have issues with the supplemental systems which can be frustrating What problems is TriNet solving and how is that benefiting you? HR, Benefits, payroll. Great value for the services being provided.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].