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TriNet - New SaaS Software

TriNet Reviews in June 2026: User Ratings, Pros & Cons

Streamlining HR for small businesses.

4.08

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TriNet Reviews & Ratings

4.08

Very Good

Based on 652 ratings & 602 reviews

Rating Distribution

Excellent

(342)

Very Good

(176)

Good

(26)

Poor

(14)

Terible

(44)

Spotsaas Editor’s POV

TriNet delivers a robust Professional Employer Organization (PEO) and HR technology platform tailored to small and medium-sized businesses that want to outsource payroll, benefits, compliance, and HR administration. By combining payroll processing, benefits administration, risk management, and human resources support under one roof, TriNet helps businesses ...Read more

TriNet pros and cons

  • Supports businesses through scaling teams, multiple states, and complex HR requirements.

  • TriNet stays current with employment law changes, reducing internal compliance burden.

  • Shared employer model helps businesses access enterprise-grade benefits and risk mitigation support.

  • Syncs HR data with accounting, ATS, and productivity systems via API and connectors.

  • Businesses that prefer to keep HR fully internal may find the PEO model less flexible.

  • Onboarding and data migration require coordination and time investment.

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Showing 281-290 out of 602

AU

Anonymous User

08/20/19

4.5 out of 5

"Great Experience"

What do you like best about TriNet? TriNet is great for a company that needs extra help with their HR department. Your company is assigned a representative to help with anything that comes up. Because you deal with the same person, you build a relationship and they're familiar with your company and your needs. The site is also very user-friendly and has great reporting. What do you dislike about TriNet? The report builder is a little confusing. Recommendations to others considering ...

Read more

AU

Anonymous User

08/20/19

4.5 out of 5

"General Review"

What do you like best about TriNet? The fact that everything is offered by Trinet What do you dislike about TriNet? Cost of health insurance is a bit higher than we expected and what we had previously with Trinet. What problems is TriNet solving and how is that benefiting you? None at this point.

KB

Kelsey B

08/16/19

4 out of 5

"Experience Review"

What do you like best about TriNet? I like being able to see the exact details of each paycheck from my entire time period as well as my PTO time in the same place. What do you dislike about TriNet? I think that there should be a section with more explanation on health benefits. I am always confused as to who to contact regarding various questions that i have about health insurance benefits. I also struggle with not being able to use my email address as a username as i am concerned about ...

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AB

Ashley B

08/15/19

4 out of 5

"TriNet is very helpful."

What do you like best about TriNet? The people are so nice and professional. They do their best to get your questions answered. They are there to help the associates as well as the Managers if help is needed. What do you dislike about TriNet? Everyone is helpful and is there for us to ask questions to, but sometimes you have to pull the answers out of them because they frequently have to check with someone else for answers. The reporting within TriNet leaves much to be desired. There are ...

Read more

AU

Anonymous User

08/15/19

4.5 out of 5

"TriNet has had a very positive role with our company"

What do you like best about TriNet? I like the ability to administer through the TriNet web site which is much improved since we first started. Also, the personalized service that the Account Reps provide. What do you dislike about TriNet? As long as response time from the reps is prompt, which it has been, I don't have a lot to dislike. Early on the web site was slow, but that issue seems to have been dealt with. What problems is TriNet solving and how is that benefiting you? TriNet takes ...

Read more

AU

Anonymous User

08/15/19

4 out of 5

"I have used Trinet for 10 years with no issues"

What do you like best about TriNet? Dedicated contacts for quick response. I can always reach my dedicated resource but if not, I have had success reaching another professional who is very knowledgeable and helpful. What do you dislike about TriNet? Website is lacking in functionality. I think the dashboard could use improvement. The reporting has improved since the last update What problems is TriNet solving and how is that benefiting you? HR Payroll questions New Hires & Terminations

AU

Anonymous User

08/15/19

4 out of 5

"Good PEO offering full suite of services including payroll, taxes and health insurance"

What do you like best about TriNet? Fairly well automated, with little interface once set up What do you dislike about TriNet? The reporting could be better. For example, would like to run a detailed payroll report that tells me base pay, expenses reimbursement, etc, but a report doesn't exist. Recommendations to others considering TriNet: Understand the health care plans What problems is TriNet solving and how is that benefiting you? Great for Health care solutions

AU

Anonymous User

08/15/19

4.5 out of 5

"TriNet has had a very positive role with our company"

What do you like best about TriNet? I like the ability to administer through the TriNet web site which is much improved since we first started. Also, the personalized service that the Account Reps provide. What do you dislike about TriNet? As long as response time from the reps is prompt, which it has been, I don't have a lot to dislike. Early on the web site was slow, but that issue seems to have been dealt with. What problems is TriNet solving and how is that benefiting you? TriNet takes ...

Read more

RC

Randee C

08/15/19

5 out of 5

"Easiest HR ever"

What do you like best about TriNet? Everything is just so accessible. The app also makes things easier as an employee. Adding new employees as an administrator is honestly a breeze. We also have employees on visa's and TriNet provides so much help with that. They've made that very daunting task extremely attainable. As an executive assistant I have more time to focus on more pressing matters when I don't have to deal with all of the tasks that TriNet handles for me. What do you dislike ...

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AU

Anonymous User

08/15/19

4 out of 5

"All-in-one package that mostly replaced our need for an in-house HR employee"

What do you like best about TriNet? Having an all in one package to handle payroll, benefits and retirement is much easier than us having to do each of those things through separate providers in the past. As we expand across multiple states, having all of the information at hand for the requirements in each state really streamlines things for us. We rarely have to deal with any forms like unemployment claims, saving us a lot of time. What do you dislike about TriNet? Mostly with payroll, ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].