TriNet Reviews in June 2026: User Ratings, Pros & Cons

"Great platform for small businesses"

What do you like best about TriNet? TriNet offers great benefits options at a reasonable cost for employers with a small number of employees. In addition, the payroll services and reporting works well eliminating some of the burden from the employer. What do you dislike about TriNet? Integrations with our GL are limited from a payroll perspective. We use QuickBooks Online and can integrate for US employees, but there are some challenges, however TriNet does not support QBO integration for ...

"Great platform as an employee and admin"

What do you like best about TriNet? The payroll reports are customizable so I am able to extract the exact data I need for bookkeeping. What do you dislike about TriNet? The help cloud does not have a lot of help articles but you can always contact support by email. What problems is TriNet solving and how is that benefiting you? I collect expense reports from staff and having an automated system is extremely helpful. The integration with Quickbooks and payroll is so efficient.

"The support received from TriNet is priceless."

What do you like best about TriNet? TriNet's support helps me to be efficient with my time. I have been doing the HR for my company for over 10 years. Partnering with an organization that is always up to date on the HR industry is a blessing to have. What do you dislike about TriNet? If I could say I dislike something, it may be that the pricing increases on the services fees. Recommendations to others considering TriNet: Try it for a year. This process simplifies several aspects of HR, ...

"A part of our team"

What do you like best about TriNet? TriNet feels like a part of our team. Our specialist is always accessible and available to answer any questions. Having TriNet takes the administrative burden of processing payroll and benefits out of my hands and into the expert's. I like especially like their administrative portal and my employees like having 'HR' resources including tax docs through the same portal. What do you dislike about TriNet? I'm not sure there is a downside. I manage a boutique ...

"Enjoying TriNet tremendously"

What do you like best about TriNet? The benefit plans they offer are great value. The customer service is fantastic and response time is quick. They make it simple to make updates or changes. What do you dislike about TriNet? The only thing I personally don't like is the numerous emails I get regarding different services they offer or different updates but I'm sure others find those helpful. Recommendations to others considering TriNet: Amazing benefit plans and ease of enrollment. ...

"A great resource"

What do you like best about TriNet? I appreciate the good communication from the TriNet team. What do you dislike about TriNet? Sometimes it is unclear where information is. I-9 completion could be clearer What problems is TriNet solving and how is that benefiting you? Ease of benefit distribution

"Excellent HR alternative"

What do you like best about TriNet? Full support and access to all aspects of HR solutions. What do you dislike about TriNet? Not the cheapest solution very small businesses; on boarding was more complicated than anticipated. Recommendations to others considering TriNet: If you have less than 100 employees, there's no reason not to outsource the bulk of HR to Trinet. What problems is TriNet solving and how is that benefiting you? Payroll is completely taken handled. The availability of ...

"Trinet is worth your time"

What do you like best about TriNet? The representative who is our main contact is the best part. Any time there is an issue we reach out to her and she helps us. What do you dislike about TriNet? The medical insurance cost increase was high this year - I would have liked it to be much less of an increase. What problems is TriNet solving and how is that benefiting you? Trinet handles all state payroll tax work for us. We have employees working remotely in about 10 states, and they handle all ...

"Quality Service"

What do you like best about TriNet? Nationwide coverage. We are a virtual non-profit team with 12 staff members in generally 10 states (people keep moving!). Trinet enables great benefits coverage in every state, has mastery of state by state employment rules and regulations, HR tax issues (eg. unemployment, workers comp), etc. What do you dislike about TriNet? Too expensive. May leave for that reason. Given existing expense, for example, we declined to opt into a simple timekeeping module. ...

"Makes my job easier"

What do you like best about TriNet? TriNet is always there for me with an issue no matter how big or small. The support I receive makes my job so much easier. What do you dislike about TriNet? There has not been any issues that have not been worked out Recommendations to others considering TriNet: I highly recommend any company to use TriNet. They have helped me with payroll, lawsuits and any other issues that come up on in a day to day HR world. What problems is TriNet solving and how is ...