TriNet Reviews in September 2026: User Ratings, Pros & Cons

"TriNet is great for small businesses"

What do you like best about TriNet? They handle payroll taxes. They handle benefit (enrollment, shopping for prices, employee questions.) They are my HR experts. I go to them for forms and questions. What do you dislike about TriNet? I would like it to cost less, but I understand there is value in the services we are receiving. Recommendations to others considering TriNet: They are a great service at a reasonable price. Having TriNet allows you to provide benefits to your employees that ...

"Review "

What do you like best about TriNet? The availability to get a representative on the phone when your main rep can not be reached. What do you dislike about TriNet? The lack of communication between the assigned representative and my company on all issues. Recommendations to others considering TriNet: Make sure the rep you get for your organization is not new. What problems is TriNet solving and how is that benefiting you? This makes payroll easy and seamless. It also shortness the ...

"A part of our team"

What do you like best about TriNet? TriNet feels like a part of our team. Our specialist is always accessible and available to answer any questions. Having TriNet takes the administrative burden of processing payroll and benefits out of my hands and into the expert's. I like especially like their administrative portal and my employees like having 'HR' resources including tax docs through the same portal. What do you dislike about TriNet? I'm not sure there is a downside. I manage a boutique ...

"The support received from TriNet is priceless."

What do you like best about TriNet? TriNet's support helps me to be efficient with my time. I have been doing the HR for my company for over 10 years. Partnering with an organization that is always up to date on the HR industry is a blessing to have. What do you dislike about TriNet? If I could say I dislike something, it may be that the pricing increases on the services fees. Recommendations to others considering TriNet: Try it for a year. This process simplifies several aspects of HR, ...

"Enjoying TriNet tremendously"

What do you like best about TriNet? The benefit plans they offer are great value. The customer service is fantastic and response time is quick. They make it simple to make updates or changes. What do you dislike about TriNet? The only thing I personally don't like is the numerous emails I get regarding different services they offer or different updates but I'm sure others find those helpful. Recommendations to others considering TriNet: Amazing benefit plans and ease of enrollment. ...

"A great resource"

What do you like best about TriNet? I appreciate the good communication from the TriNet team. What do you dislike about TriNet? Sometimes it is unclear where information is. I-9 completion could be clearer What problems is TriNet solving and how is that benefiting you? Ease of benefit distribution

"Excellent HR alternative"

What do you like best about TriNet? Full support and access to all aspects of HR solutions. What do you dislike about TriNet? Not the cheapest solution very small businesses; on boarding was more complicated than anticipated. Recommendations to others considering TriNet: If you have less than 100 employees, there's no reason not to outsource the bulk of HR to Trinet. What problems is TriNet solving and how is that benefiting you? Payroll is completely taken handled. The availability of ...

"Accounting / Payroll"

What do you like best about TriNet? Ease of use, easy access to assistance when needed. Webinars, access to human resource and payroll knowledge databases. What do you dislike about TriNet? I would like "Help" menus so I can research and find answers to questions. What problems is TriNet solving and how is that benefiting you? Payroll processing, HR administration, compliance, tax filing/remittance.

"All our HR, payroll and compliance needs are taken care of under one umbrella."

What do you like best about TriNet? One stop shop. Medical Benefits are very competitively priced. HR assistance is excellent. What do you dislike about TriNet? Not compatible with our accounting system. We use a third part time-sheet system. The Performance Management system is not at all user friendly. It is our least favorite tool. We are actually looking for another third party tool. What problems is TriNet solving and how is that benefiting you? We can offer our employees competitive ...

"Makes my job easier"

What do you like best about TriNet? TriNet is always there for me with an issue no matter how big or small. The support I receive makes my job so much easier. What do you dislike about TriNet? There has not been any issues that have not been worked out Recommendations to others considering TriNet: I highly recommend any company to use TriNet. They have helped me with payroll, lawsuits and any other issues that come up on in a day to day HR world. What problems is TriNet solving and how is ...