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TriNet - New SaaS Software

TriNet Reviews in September 2026: User Ratings, Pros & Cons

Streamlining HR for small businesses.

4.35

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TriNet Reviews & Ratings

4.35

Very Good

Based on 560 ratings & 602 reviews

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Rating Distribution

Excellent

(342)

Very Good

(176)

Good

(26)

Poor

(14)

Terrible

(44)

Spotsaas Editor’s POV

TriNet delivers a robust Professional Employer Organization (PEO) and HR technology platform tailored to small and medium-sized businesses that want to outsource payroll, benefits, compliance, and HR administration. By combining payroll processing, benefits administration, risk management, and human resources support under one roof, TriNet helps businesses ...Read more

TriNet pros and cons

  • Supports businesses through scaling teams, multiple states, and complex HR requirements.

  • TriNet stays current with employment law changes, reducing internal compliance burden.

  • Shared employer model helps businesses access enterprise-grade benefits and risk mitigation support.

  • Syncs HR data with accounting, ATS, and productivity systems via API and connectors.

  • Businesses that prefer to keep HR fully internal may find the PEO model less flexible.

  • Onboarding and data migration require coordination and time investment.

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Showing 231-240 out of 602

AU

Anonymous User

11/06/19

4.5 out of 5

"Wholly Useful! "

What do you like best about TriNet? It streamlines everything, giving employees one website to remember for all benefits related items. What do you dislike about TriNet? I wish Trinet owned and controlled everything instead of relying on third party programs and systems. There are times where an issue arises that they do not have much control over which can become frustrating when trying to resolve the issue. Recommendations to others considering TriNet: If you are currently spending a lot ...

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AU

Anonymous User

11/06/19

5 out of 5

"TriNet has great tools and personnel to assist you in all your HR needs"

What do you like best about TriNet? Our Sr. Human Capital Business Partner, Sue Storer is awesome to work with. Sue's experience in HR matters helps us mature our organization and ensure that we are doing everything correctly for our employees and company! What do you dislike about TriNet? Would always like to get the rates down, but the overall value outweighs to cost. Recommendations to others considering TriNet: Lots of great HR information and the webinars are great to attend and you ...

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MB

Madonna B

11/05/19

4.5 out of 5

"TriNet Review"

What do you like best about TriNet? As a small employer with less than 30 employees, we can offer multiple health plans with a variety of co-pays and options through TriNet. This is a competitive benefit for us when hiring. My HR Partner and Account Manager are awesome. They are very prompt about responding to any questions I have. What do you dislike about TriNet? I didn't really know how to use the system when I first started and I didn't set up the policies. It would have been helpful to ...

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AU

Anonymous User

11/05/19

5 out of 5

"Everything you need in one source!"

What do you like best about TriNet? I like that everything I need is in one place on TriNet. My company uses multiple different services such as TransAmerica and WageWorks, but they are all linked through TriNet, which is so helpful. They also have a great interface and graphics that make it easy to track your benefits and income. What do you dislike about TriNet? I don't think there is much I dislike about TriNet. So far, it has been exceptionally easy to use. I suppose the time tracking ...

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AU

Anonymous User

10/30/19

5 out of 5

"All in one company"

What do you like best about TriNet? I like the fact that they handle everything for us (payroll & benefits). What do you dislike about TriNet? Sometimes, there is certain information that I might need regarding an employee (i.e. copy of W2) and I told because "TriNet is the employer" we cannot get a copy, that we should run a report. Recommendations to others considering TriNet: TriNet is a great tool. They have a great team of professionals available to assist with questions regarding ...

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RA

Roza A

10/29/19

4.5 out of 5

"Trinet is easy to use."

What do you like best about TriNet? Automatic payroll. Also, required minimum characters is bad survey design. What do you dislike about TriNet? that I cannot process deductions on my own. What problems is TriNet solving and how is that benefiting you? Not having to negotiate benefits is lovely.

NW

Nicole W

10/29/19

5 out of 5

"Great platform as an employee and admin"

What do you like best about TriNet? The payroll reports are customizable so I am able to extract the exact data I need for bookkeeping. What do you dislike about TriNet? The help cloud does not have a lot of help articles but you can always contact support by email. What problems is TriNet solving and how is that benefiting you? I collect expense reports from staff and having an automated system is extremely helpful. The integration with Quickbooks and payroll is so efficient.

DH

Dale H

10/29/19

5 out of 5

"Great platform for small businesses"

What do you like best about TriNet? TriNet offers great benefits options at a reasonable cost for employers with a small number of employees. In addition, the payroll services and reporting works well eliminating some of the burden from the employer. What do you dislike about TriNet? Integrations with our GL are limited from a payroll perspective. We use QuickBooks Online and can integrate for US employees, but there are some challenges, however TriNet does not support QBO integration for ...

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AU

Anonymous User

10/29/19

5 out of 5

"Great experience!"

What do you like best about TriNet? I love the dashboard and the wonderful support I receive from our designated Trinet rep. What do you dislike about TriNet? How to retrieve reports, we need better options to customize reports and exporting to excel. Recommendations to others considering TriNet: Review the hiring and rehiring feature. What problems is TriNet solving and how is that benefiting you? New hires and payroll. It is very user friendly and has most of the information on the ...

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AB

Amanda B

10/29/19

5 out of 5

"TriNet is a great HR Tool"

What do you like best about TriNet? I have used TriNet for about 3 years now and I like how it is easy to use and the customer service is great! What do you dislike about TriNet? sometimes you have to get transferred around to get the information you need What problems is TriNet solving and how is that benefiting you? Easy to do payroll, keep track of time off, and update employee information

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].