TriNet Reviews in June 2026: User Ratings, Pros & Cons

"HR management"

What do you like best about TriNet? Easy to use and lots of visuals . Very well laid out and structured. Login is super easy. What do you dislike about TriNet? Their offline customer service is not good, they don't really have capable customer service and they are very slow to respond. Recommendations to others considering TriNet: please evaluate how much customer service you need and plan accordingly. What problems is TriNet solving and how is that benefiting you? Trying to manage my teams ...

"Great tools, great customer service"

What do you like best about TriNet? Workforce Analytics has been a great addition and our Client Success Partner has continued to be a huge help What do you dislike about TriNet? This year our two payrolls have different due dates even though they both have the same pay days. This hasn't happened before. I wish our TriNet payroll wire fees weren't so expensive, but that's a bank issue and out of TriNet's control. I know my boss misses using her SSN to login, but we understand that is an ...

"Good experience. Prompt responses and ownership."

What do you like best about TriNet? Assistance with compliance, Good ownership of transactions What do you dislike about TriNet? There are new offerings from Trinet that dont seem are well percolated down to the HRBPs and others. There is no support outside of the US. Becomes challenging for high growth global organisations partnering with Trinet. Recommendations to others considering TriNet: Very productive system What problems is TriNet solving and how is that benefiting you? PEO, HRIS

"Good experience. Prompt responses and ownership."

What do you like best about TriNet? Assistance with compliance, Good ownership of transactions What do you dislike about TriNet? There are new offerings from Trinet that dont seem are well percolated down to the HRBPs and others. There is no support outside of the US. Becomes challenging for high growth global organisations partnering with Trinet. Recommendations to others considering TriNet: Very productive system What problems is TriNet solving and how is that benefiting you? PEO, HRIS

"Makes life easier for the entrepreneur"

What do you like best about TriNet? Handles many of the mundane but necessary aspects of having employees. Allows employees to self-manage and get information easily. What do you dislike about TriNet? I think the only minor challenges we've had is when we are when we are using specialty services, like for immigrant work permits. Recommendations to others considering TriNet: Talk to companies already using the service and get a thorough review of the administrative tools and options. What ...

"Easy to manage and amazing support team!"

What do you like best about TriNet? I love the ease of use in the portal, no trouble with making updates or changes here! I had a few unique situations where I needed to make updates to my benefits and when I reached out to their support team, they were incredibly helpful! They made an otherwise difficult process super easy :) I look forward to working with their team whereas previously, it would have been something I'd avoid for fear of a painful experience. If you're trying to find a ...

"Best PEO Around"

What do you like best about TriNet? TriNet has been an excellent HR partner. They are quick to respond to your emails with the information you need. They offer a wide range of benefits to fit all of our employees needs. TriNet has an easy to use web portal as well as a mobile app. Quality service at a great price. What do you dislike about TriNet? We have not come across anything to date that we dislike about TriNet. Recommendations to others considering TriNet: TriNet has a very easy ...

"Simple."

What do you like best about TriNet? Simplicity. It's easy to use. I enjoy the people. What do you dislike about TriNet? Not much, really. Most of the process is pretty easy. Recommendations to others considering TriNet: Easy to use and no hassle for the most part. What problems is TriNet solving and how is that benefiting you? HR is made more simple, but mainly it's access to good health insurance.

"User Friendly and Great Support Team"

What do you like best about TriNet? I like that the system is intuitive and easy for employees and administrators alike to navigate. What do you dislike about TriNet? Initially some of the controls in place took a while to get accustomed to compared to previous PEO system. What problems is TriNet solving and how is that benefiting you? Having an HR resource is a big benefit as we are a small company. This has been been helpful both to our employees, as well as a to our management team.

"Experience is getting better."

What do you like best about TriNet? Lynne Vu and Erin Brown are the best things about TriNet. What do you dislike about TriNet? The platform can be difficult to use and we've had issues with partners in the past. What problems is TriNet solving and how is that benefiting you? Manager trainings.